Kies je hotel in Herefordshire

'Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. '

'Very pleasant stay . Staff were very friendly and helpful, room was clean and I slept well. I will visit again soon '

'dit hotel voldoet niet langer aan een vier sterren. Kamers zijn volledig gedemodeerd, ontbijtbuffet is heel basic, wij hadden onze kamer aan buitenkant hotel en daardoor ook geen internet, zoon sliep op een zetelbed met een matras van 2 cm (eigenlijk was het een matrasje die gebruikt wordt om op een tuinzetel te leggen!) Ramen zijn overal aan vervanging toe en mogen op zijn minst eens grondig gepoetst worden! '

'Beautiful view from our bedroom, but the decor of the room left a lot to be desired. The mattress was the most uncomfortable I’ve ever had the misfortune to try to sleep on and the pillows were not much better. The hotel is well located for visiting the town. '

'Negative points Broken bathroom fittings. Tired hotel. Dark rooms with musty smell. This hotel needs a refurbishment. Taps need to be combined. Carpets needs replacing. Good points are helpful staff.. Friendly.. Gave us extra pillows. Quiet and peaceful. Rooms are good sized. '

'My daughter and I stayed for two nights, while visiting my son. The hotel from the staff to amenities to location were spot on. The positives:The staff, from reception to housekeeping, were lovely, friendly but not pushy. The amenities: pool was gorgeous, not too warm but not cold either, I’d recommend going early so you can fantasise that’s it’s your own. The rooms were spotless clean, towels big enough to cover a curvy person and so fluffy. Bonus for the biscuits. Breakfast was buffet style,...

'A very cosy hotel with absolutely fabulous views. The family room was really spacious, with a comfortable double bed and a single, giving us plenty of room to relax. Although the hotel itself is a little outdated, the stunning views more than make up for it and add to the overall charm. We had a lovely stay and would definitely return. Highly recommended for comfort and scenery'

'Everything about this hotel was excellent.'

'The rooms are very noisy and under bad condition. '

'N/a'

'All of the team were very friendly and helpful. There was a young lady who served us breakfast and she was exceptional …. unfortunately we didn’t get her name. The only negative point was the stairs that were narrow in parts and not very wide. We are pensioners and found them difficult to claim. '

'Lovely clean room with quirky decor . Breakfast and service great . All staff very helpful .'

'Perfect night’s sleep'

'The room was spotless and was well maintained with everything functioning as it should. The staff were courteous. The restaurants were spotless too. '