Réservation d'hôtels à Benton Harbor

« The hotel is actually Quality Inn and Suites. Super nice staff, very comfy bed, quiet, and crazy convenient to get to St. Joseph and all the shops. Great price and quality stay! »

« Very nice property, the grounds we’re immaculate, the room was nice and clean and a very nice bathroom and shower »

« The rooms were clean but very small. There wasn’t a dresser in the bedroom and you could hardly walk around the bed. You can hear the people above your room just walking across the room. »

« Good »

« The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and...

« Our room wasn’t ready when we got there (after 4pm) to check in. And then our toilet wouldn’t work, so we had to move rooms. »

« Good. »

« The pool was shut down most of our stay. One of the elevators wasn't working and then shut down all the way. The sauna was shut down the whole time. »

« The hotel was great except for the lack of insulation/sound dampening between the room and the the hallway. We were awakened quite a few times by conversations and loud noises taking place in the hallway. »

« Room was very clean and comfortable and the people at the desk were so friendly and hrlpful »

« Staff were so friendly. The hotel is so close to everything. Very clean. »

« Storm caused power outage. No emergency lights, generator. Had to go up the stairs with no emergency lighting and used the light off my phone to see in complete darkness. Staff was rude, "we can't control the weather." I had had to ask for the manager's card. No one was helpful. Staff used twinkling lights to provide "light." Storms are inevitable, so as the Hilton, there should have been proper measures for emergencies and well trained staff. Overall, not a pleasant stay or experience.... »

« Misrepresented room. Dead and alive bugs in room could not stay »