2/10 Horrible
Justine
Voyage avec des animaux de compagnie
22 oct. 2025
I wasn’t actually able to stay for my reservation. They SAY they have staff at the front desk 24/7 but when I arrived at midnight all the lights were on, the door was locked, and there was no one to be seen. There were 2 phone numbers posted on the door that I tried calling. The 1st went to voicemail and the other was answered by a woman that sounded just woken up. I explained I was outside the hotel wanting to check in and she asked to be given a couple minutes before the line disconnected. I waited outside for about half an hour before retreating to my car and out of the cold. I tried to contact Expedia to see if they could get a hold of the hotel so I could check in or if I could cancel/refund but they were also unsuccessful. I ended up sleeping in my car in the parking lot for a few hours before continuing on my road trip. Expedia emailed me the next morning to say the hotel would not refund.
Justine
Séjour de 1 nuit en octobre 2025























