Hotels in de buurt van Austin Springs Spa & Salon (Johnson City)

'Een redelijk oud ( jong ) hotel. Niks echt aan te merken; gewoon goed!'

'No blow dryer. Cheap furniture and sheets and pillows and towels. Towels were super small and no hand towels. Poor water pressure. No clear instructions for check out. Pros - Air was cold and decently clean. Close to campus Go through the hotel site directly or call as will cost less.'

'Het stonk erg muf '

'Great'

'Looked like abandoned hotel. No cars on parking lot . Didn’t go in because I wasn’t comfortable with that area'

'Hotel was clean and located near lots of chain food restaurants. I did not receive great service at the hotel burger spot; the burger was overpriced and trying to be fancy, and it took burgers way too seriously.'

'Nothing 😒 204 has bed bugs we told the lady at the front she just moved our room to the one next door in 202 and that room had cockroaches and bed sheets was disgusting. Then this morning bangs on the door which also needs fixed their are cracks in the door edge that lets u see in the room. Screaming we need to open it when we was trying to get dressed to open it. So rude at this location.'

'clean room and helpful staff some of the walls and stairs in the facility need to be cleaner but overall it was a good stay'

'The room was dirty and smell like an ashtray'

'.'

'Tried to charge me 11$ more than the price I was given online when I made the reservation. I showed him the confirmation email and he then refused to rent me a room all together over me wanting him to honor the price I had already confirmed online. Did so by using various hand signs because his English was less than understandable. Terrible experience and the place appeared to be filthy going by what the parking lot and lobby looked like. I don't imagine the rooms being any better but never...

'We didn't stay. Room was eat up with bed bugs.'

'Nice property. We will go back next month. We actually liked it better than the DoubleTree'

'Only complaint was bad smell when we first entered the room, but subsided after the ac ran for a while. '

'Me and my husband had to change to three separate rooms where two out of three had blood on the sheets we checked in at 730pm and didn't receive a clean room untill after 11 pm the manager on staff was sure that we would receive compensation. The manager on morning staff refused any compensation and said that had to go through Expedia in order to receive and compensation'

'Nice people, clean, comfy beds and pillows. We used the outside patio inches evening. Lovely fire pit. Easy parking. Good breakfast, paid for separately. Great experience. See you next year!'

'This has been by far the worst experience I’ve ever experienced. They charged $100 for an incidental fee at check in, which they have not released back to me. I travel for work and stayed alone. I have tried numerous times to get someone on the phone to find out why they are not refunding my money and they put me hold and outright hang up on me. Very poor customer service and management. All together bad for business. I took photos as I do in every hotel I stay in just in case this happens.'

'Clean room, comfortable bed, and good breakfast.'