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Beoordelingen van Appleby Castle

3.5 out of 5
Appleby Castle
Appleby Castle, Appleby-in-Westmorland, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 55 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 29 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 112 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Raymond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Khamika

Reisde met partner
Positief: Personeel en service, voorzieningen
It's an old castle built in the 811 or there abouts, they maintain a formal dining room one for dinner and another for breakfast, there's also a small TV room, there's a games room on the first floor with a pool table. The bedroom was warm and big and nicely furnished, nice size bathroom and clean. I enjoyed my stay. There's a kitchen and you can use the menu to place your order.
1 nacht verbleven in november 2023

8/10 – Goed

Basset

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Stay
Fantastic experience. Great, attentive staff. Stunning views on the castle grounds
2 nachten verbleven in november 2023

6/10 – Redelijk

Sandra

Reisde met familie
I liked the room and the dining room and the meal. The renovations have not been done well and it is pretty cold in the big breakfast room. Plus parking is outside the gardens and along walk wit suit cases and need somebody to help with luggage up the stairs
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed in stay
I was disappointed by our stay overall. The room was fine, I enjoyed the grand decor of the castle but it needs a refresh. I think for £100/night it is expensive for the room we stayed in. (De morville) Our room had only one sidelight and it did not fit with the decor of the room and there was just a random plastic mirror in the corner of the room. Fine tuning this would make the room better. It was not a luxury stay to be honest. I was disappointed with the cleanliness - the carpet was covered in white hairs and the bathroom soap dispensers (hand and showergel) were empty. My sister stayed in Thurston Arms which I would recommend over this hotel in the area. We also ate at the Thurston Arms and the food and wine list was great.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Tim

Nice place to stay
1 nacht verbleven in september 2023

4/10 – Matig

Colin

1 nacht verbleven in augustus 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
Disappointing second time around
This was our second stay here. The first time was amazing, but this time was disappointing. The first issue was that we had booked a self-catering cottage and had arrived with food. However, none of the cottages had been cleaned, and so we had to stay in rooms in the castle instead. The guy on reception was very apologetic, but the manager, Peter, seemed rather blasé about the whole thing and even seemed to think we should be grateful for getting an 'upgrade.' While the rooms were impressive, they were on the top floor, which meant a lot of stairs, and there was no fridge or anywhere to store the food we'd brought. The chef had gone home, and so there was no food available at the hotel, forcing us to go out to find somewhere to eat. It was raining heavily and was father's day. Finding either a free table or a place in the vicinity that was serving food was surprisingly difficult, but after an hour we managed it. We returned at about 8:30pm to find the gates had been shut (but not locked), forcing one of us to get out in the pouring rain to open them. This pretty much summed up the feeling we got from our stay this time: tolerated but unwelcome guests. There were good points about the place — the bathrooms were nice, and the rooms spacious. However, there was a lack of electrical sockets, and some of those were broken. We even had to move the kettle to the hearth because there was no socket next to it and the tea and coffee equipment. We won't be back a 3rd time.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Richard

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Scam hotel, horrible, avoid!
Horrible hotel, service was shocking, receptionist stank of booze, was wearing a dirty shirt, room door was broken, grounds were overgrown with weeds and nettles. Bed was not well made, dirty plates and glasses stacked up unwashed, junk in the corridors, big stains on the carpets, we didn’t risk staying, we got back in our car and left. Not so much as a question from the staff as to why, no one cared a jot about the customer at all. Awful place, awful staff, awful service… we feel scammed
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Carole

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
wonderful historical place to stay
Appleby Castle is filled with history -- so much fun and great portraits on the walls. Wonderful tapestries on the walls of the bedroom we stayed in. The staff went out of their way to be helpful.
2 nachten verbleven in mei 2023

4/10 – Matig

Nancy

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Light bulbs were missing, overall dim lighting. Awkward bathrooms with no counters or hooks. Insects crawling in different rooms and walls. Spider webs on the ceiling. We were upgraded to a larger cottage with the above problems.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Val

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend break
Fantastic place to stay lots of history lovely walks brilliant staff
2 nachten verbleven in mei 2023

6/10 – Redelijk

Matthew

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Staff were never found when needed no facility’s and very expensive Food was brilliant
2 nachten verbleven in november 2022

10/10 – Uitstekend

Agnieszka

Positief: Netheid, comfort kamer
Staying for a night is an amazing experience. Place very old and smells like old place. Bed very comfortable 11/10. Clean bathroom in the room. Breakfast not recommended. I didn't dinning there. I will strongly recommend that hotel anyway for memories. Owl's sounds behind the window. Millions stars on night Sky. Place where you can touch old furnitures.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Emmett

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Maureen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was absolutely delightful. If you are looking for an authentic castle experience this is the place. The 5 course dinner was delicious. The staff so helpful. The whole ambience led to an old world experience. Loved it
2 nachten verbleven in september 2022

10/10 – Uitstekend

G

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing historic setting
We stayed in one of the cottages which was very comfortable and spacious but the highlight that it was such a majestic setting. The castle is also very conveniently located for walking into the centre of Appleby.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just what we were looking for in a 'castle experience'. Service and food was excellent. Easy walk into town.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Authentic quasi-medieval property in an excellent location, being slowly brought back to life. Like all old properties, modernisation is a slow and expensive process. Power points in our bedroom were few and located at just above floor level.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property, historically amazing. Staying there was a treat. I stayed in the old servant quarters, very quaint. I will return to visit the Norman keep.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Sonny

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Looks nice but rooms are shocking.
The hotel was lovely from the outside and the are around was beautiful. However when we got into the room it was very poor. The floor was sloped so felt very strange walking around the room. The bed was extremely uncomfortable. There was a lack of curtains in the room and this made it difficult to sleep as it was lite till 11pm at night. The pipes behind the wall were extremely loud when people showered or used the toilet. It’s cost 280 pound for 2 nights. Was terrible for the cost. They should put more money into the place to make it more comfertable. Looks great from the outside though.
2 nachten verbleven in juni 2022

4/10 – Matig

Amanda

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Cassie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful castle and easy to find a short walk to the town center. The staff was very kind and attentive and the owner took time to speak with us about the history. Well worth a stay.
1 nacht verbleven in juni 2022

4/10 – Matig

David L

Positief: Personeel en service
The room we booked was advertised aa a penthouse suite on your site, this certainly wasnt the case, if its a 900 year castle experience you want then thats what you will get, the attic room - stroke penthouse was completely miss advertised and a complete let down. Whislt clean and comfortable it certainly was not a penthouse suite . Enjoyed the river walk and castle grounds and reception staff were nice so overall my issue was just with the misadvertised room and complete over pricing.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Gert Christoffel

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Kay

1 nacht verbleven in april 2022

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appleby Castle
Our second stay at this fantastic, authentic castle. Great location, good food and friendly staff.
1 nacht verbleven in april 2022

4/10 – Matig

Ernesto

1 nacht verbleven in april 2022

8/10 – Goed

Ricardo

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with my stay at the Appleby Castle. This is a genuine castle and you are free to walk around and explore as much as you want without extra cost. Stayed for 2 days and 2 nights and will definitely come back. The only downside was the lacking of pricing information for the food menu. However the drinks menu did have the pricing information. Minor issue, but overall pleased with my stay there
2 nachten verbleven in januari 2022

6/10 – Redelijk

Franky

1 nacht verbleven in december 2021

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appleby castle
Helpful and friendly staff parking on site lovely breakfast
1 nacht verbleven in november 2021

8/10 – Goed

Peter

Positief: Netheid, comfort kamer
Character Filled Stay
We were the only guests, so it was very quite and very dark as there were few lights - the room we had was lovely with a four poster bed, although the bathroom was across the hall. If you want atmosphere with creaky floors and armour - then this is for you!
Bedroom
Castle
Local Waterfall
Burger at a local restaurant - The Bridge
1 nacht verbleven in november 2021

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful
Beautiful place , old as expected just what we wanted. Friendly ,welcoming ,no frills , just the luxury of staying in an old castle. No tv, rubbish WiFi😉perfect for us needing a break, lovely owner. Bedding & towels exceptionally clean will definitely stay again. Appleby is a lovely village.
1 nacht verbleven in november 2021

10/10 – Uitstekend

Lesley

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very accommodating, helpful and very friendly. Room was very comfortable
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

janice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy
Fantastic venue
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Mary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely loved our stay at The Castle. Staff was friendly & helpful. We were spoiled for our 2 night stay. We highly recommend the Beautiful Appleby Castle
2 nachten verbleven in september 2021

10/10 – Uitstekend

richard, wallasey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our night at the castle. There are great views and a very peaceful feeling around the place. All the staff were very kind and helpful. Room was clean and tidy. Plus there’s a games room which was great to see. Breakfast was also brilliant.
1 nacht verbleven in september 2021

6/10 – Redelijk

PAUL V

Positief: Netheid, staat van de accommodatie en faciliteiten
Check for spa facilities because THERE ARE NONE!
I booked this pretty expensive room for 1 night (£176) partly because it’s literally a CASTLE, I can’t deny that, and making it a unique stay. However another big influencing factor was the promise of “a spa” and “spa facilities” which were clear for all to see on the Hotels.com website. THERE IS NO SPA FACILITIES….the male on reception laughed at me when I asked him about them, as he handed us our key at the entrance to our door…”the spa hasn’t been available for 6 years since the kids damaged it” I complained the next day to Hotels.com as it was on their site however it’s each hotels responsibility to update their own site so the fault is with the hotel or should a say castle! Hotels.com contacted the “castle” to ask for some form of compensation but they refused, however Hotels.com issued me with a credit note to use for my next booking. That’s why I really like Hotels.com, they are approachable and helpful. Oh by the way, our bedroom was on a slope and the en-suite had what i can only describe as a steep wheelchair ramp, all very strange but tbsp, it’s in keeping with a 200-300 year old building.
1 nacht verbleven in september 2021

4/10 – Matig

Michael

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I would only recommend this property for the novelty factor of staying in a castle. For the prices the rooms whilst interesting are not set up for a luxury stay. Walls are paper thin so you will hear even quiet murmurs from next door. The restaurant is closed Monday and Tuesday but this isn’t mentioned on the website. Bathroom is private but across the corridor. No gowns were provided or found when asked for them. It is all being run on a shoestring but the room prices are steep for the standard of accommodation. On the plus side, the young staff I met are delightful and constantly on the go covering front desk, telephone and the bar. They are seriously under staffed. Go once for one night if you have an interest in staying jn such an interesting property but lower your expectations considerably.
1 nacht verbleven in augustus 2021

8/10 – Goed

Antony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Authentic castle experience
Very enjoyable stay,friendly staff & good service.Tour was fascinating & makes you appreciate the history of the building.Norman centre also a must if you're staying here.Appreciate no mod cons e.g TV,Aircon etc- (its a proper authentic castle!)-but a couple of bedside lamps would help when you're getting up in the middle of the night to go to the separate toilet across the corridor! Breakfast excellent- if a tad expensive( poached eggs would have been a good addition) & the evening meal was also excellent. It would be helpful if you gave some additional info for walks/places to visit around the area.Overall we would recommend this as the authentic castle experience we hoped for.
3 nachten verbleven in augustus 2021

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay, lovely Castle and grounds, wonderful staff. Will definitely visit again
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Kassim

1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Bernadette

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Faulty towers
Absolutely terrible!!! I booked this hotel for a romantic break for our wedding anniversary as my husband loves castles, the initial greeting was cold and lacked enthusiasm to say the least. When I complained that the room given did not represent the price paid or what we had in mind I was informed that the managing director had stated ' due to us Only paying £685.00 for 5 days then there was nothing that could be done and basically put up with it, they did not accommodate our deep disappointment whatsoever. The building is lovely with character but very much in need of refreshment and maintenance. The driveway has no lighting at night so makes it very difficult to see. Our room allocated was the smallest in the castle and was very uncomfortable, the floor was sloped so badly that my husband got a bad shoulder from sleeping in the bed. We had a tiny window with a view of a brick wall, we were disturbed constantly by loud noises, and told this was due to the plumbing. No attempt was made on our actual anniversary ie, chocolate ect, we were given a free meal following our complaint on the last evening and the food was nice but no face to face resurrection as was promised by the MD! When checking out, no management were available and this was completed by the chef 😳 Completely unprofessional service and would strongly discourage you to visit this hotel.
5 nachten verbleven in augustus 2021

10/10 – Uitstekend

stuart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Lovely night away with the family , castle and grounds where fab ! Will definitely go again only down side was there didn’t a pull out bed for my son in our room, so we had three in a bed for the night , which was a bit of a pain but other than that had a really nice stay👍
1 nacht verbleven in juli 2021

8/10 – Goed

Simon

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
first, this is an absolutely amazing place, not to be missed, so you will tolerate a lot of other stuff. The room was lovely,
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Brett

1 nacht verbleven in juli 2021