Hôtel près de Alexander Park West (McDonough)

« Nice hotel »

« When we arrived we had issues checking in. It appeared they did not have a room for us and had to try to find one in the spur of the moment. The room appeared to be great until.......you got in the bathroom! Whoever was supposed to finish the bathroom apparently forgot to bring a caulking gun when they "finished" the bathroom. The toilet was not sealed to the floor. When you set down and got up that baby went with you! The next morning my 67 year old cousin was brushing her teeth when the front...

« Arrêt d'une nuit sur la route entre Atlanta et Macon. facile d'accès , à la sortie du highway. Nous en avons profité pour faire du shopping aux magasins Outlet. Accueil sympathique. Nous avions choisi un king size et un canapé-lit ( 3 personnes), mais celui-ci n'étant pas en très bon état, nous avons demandé à changer et cela a été fait immédiatement ! Bon petit-déjeuner »

« Pool wasn't heated and the door was difficult to open. Breakfast was horrible and I complained to the manager. He told me "Well, you paid more for the Holiday Inn" and I told him that was not true at all! I was in this hotel 4 days and tried everything on the breakfast menu. The last day there were Hostess cupcakes and I hoped those were moist enough that they didn't get stuck in my throat... nope, dry Hostess cupcakes too. Zero meat products... not a single piece of bacon or sausage. The...

« Clean room loved the stay »

« La serveuse du resto a été gentille le samedi, mais EXÉCRABLE le lendemain. Du jamais vu. Il manquait de serviettes dans la chambre et le concierge n'est pas monté, il a fallu aller les chercher lea deux jours de suite. »

« Booked through a third party website for 2 nights. Called ahead and notified hotel staff we would not be arriving for the first night. Was told to proceed to the hotel as planned for the second night. Upon arrival I was told they no longer had my reservation, that their staff had incorrectly only checked me in for 1 night. The hotel staffs error yet they would not honor my reservation for the second night and made me pay for the night a second time. Zero customer service was offered even though...