Kastelen in Al Ain

'Beautiful hotel, but service very very bad. Had to ask for housekeeping everyday, and the airco was defect, they repaired it for 5 times but was still dwfect i havent been sleeping for 6 nights. Same with the water, only cooking hot water in the bathroom. Service really bad. Do not recomend.'

'Fine hotel with a nice vieuw'

'We hadden een heel leuke tijd in dit hotel. De kamer was iets verouderd maar heel proper en net. De badkuip was wat kapot. Het personeel was heel behulpzaam. Het zwembad met glijbaan was voor de kinderen een topper. Het ontbijt was heel uitgebreid en lekker. Kortweg: heel tevreden!'

'Good hotel, very spacious and comfortable room. Beautiful pool, and the bar/restaurant was very nice as well. Only strange thing is they tried to get us to upgrade our room (no need, as the standard room we had was more than spacious enough) by telling us there was no free wifi. It would cost AED 80 to buy premium wifi. In actual fact, the free wifi was available, only you had to re-login after 1 hour. Wasn't impressed that they tried to get us to upgrade that way, but other than that had a...

'Prima verblijf. Hotel is gedateerd en daardoor vrij gehorig. Als je een drukke buur hebt is dat minder.'

'Good location, excellent views.'

'Very good atmosphere for family. Cean and comfortable rooms with international standards. Calm and quite place. Parking available. We can stay like our house. Restaurant closed but we can buy food from outside .'