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Beoordelingen van Grand Mercure Agra

5 out of 5
Grand Mercure Agra
Fatehabad Road, Agra, Uttar Pradesh

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 64 van 151 beoordelingen" "
Gastenscore: 8 - Goed. 50 van 151 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 151 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 151 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 151 beoordelingen" "

8,6/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mathilde

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon hôtel de passage
Bel hotel,chambre silencieuse. Restaurant buffet très bruyant !
1 nacht verbleven in november 2023
Reactie van LOKENDRA op 16 nov 2023
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 – Uitstekend

Apurwa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The complete team is very friendly. Worth the money. Nothing to dislike.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Pi-Yu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Robyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel
Very nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Srinivas, Winona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

6/10 – Redelijk

Amanda

2 nachten verbleven in januari 2024
Reactie van LOKENDRA op 20 jan 2024
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

6/10 – Redelijk

Amina

Hôtel très loin du 5 étoiles
En cherchant un hôtel sur agra. Venant de France et connaissant le groupe Accor j ai choisi mercure pour ne pas avoir de mauvaises surprises. Mais malheureusement j'étais très déçue. Au niveau du check in un monsieur était là sur son ordinateur et nous avons attendu 10 min dans quim ne prenne en charge . On pensait qu il était occupait nous avons fait la queue sans rien demander. Par contre un autre couple arrive directement vers lui et commence le check in alors qu'on était là depuis longtemps. Ce n'est pas du tout un service 5 étoiles. Le tapis de la chambre était tout simplement sale la chambre doit être rénover. Et le tapis sentait une odeur de chaussettes. Le dîner était simple mais avc un bon service Le petit dej: alors le petit dej était correct mais j ai assisté à une scene où le chef et deux personnel insistait a ce que une touriste donne son avis trip advisor en insistant a mettre 5 étoiles je trouve ce comportement inacceptable et pas du tout professionnel. Je ne vous conseille pas cet hôtel a agra
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lakshman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent overall.
1 nacht verbleven in december 2023
Reactie van LOKENDRA op 11 dec 2023
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 – Uitstekend

Francesca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect!very modern and luxury hotel All services are superb but the best is the staff Always with a smile,friendly and helpful 5 stras
Reactie van LOKENDRA op 9 nov 2023
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

2/10 – Ontzettend slecht

Shobhana

1 nacht verbleven in november 2023
Reactie van LOKENDRA op 16 nov 2023
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 – Uitstekend

Raven

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Trip!
Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
1 nacht verbleven in oktober 2023
Reactie van LOKENDRA op 9 nov 2023
Dear Valued Guest, thank you for posting your review of Grand Mercure Agra We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 – Uitstekend

Angelo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in september 2023

10/10 – Uitstekend

makoto

1 nacht verbleven in mei 2023

4/10 – Matig

Maia

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room. I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe. There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly. I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

8/10 – Goed

Cinthya Rebeca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo estuvo muy bien y el personal atento. El spa podría mejorar ya que no hay música relajante durante los servicios y tampoco apagan la luz.

8/10 – Goed

Siamak

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Sushila

1 nacht verbleven in februari 2023

8/10 – Goed

Salim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in januari 2023

4/10 – Matig

Cindy

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
It was cold and damp in the room. The property was not anywhere near as nice as it seemed on the website. We could not use heat in the room, and we had to use A/C just to try to fight the wetness in the room, so we were freezing and woke up with a cough. The "Taj Mahal view" is non-existent as it is too foggy at this time of year, but they do not tell you that when they up-sell the deluxe room. I would have rather stayed at a Marriott or Hilton for the same price and regret that we didn't. I hate to leave a negative review, but that is our experience, and I would not recommend this place. The rooftop bar/restaurant, however, was fine, and the staff up there was good. They gave me some bad red wine that had turned to vinegar basically, but they opened a new bottle when we pointed it out. Food was good.

2/10 – Ontzettend slecht

Linu

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Waste hotel
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Robyn

2 nachten verbleven in mei 2022

6/10 – Redelijk

Dilip

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
This hotel advertise as 5* but it's not a 5* hotel. They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot. Room was ok.spacious but toilet needs to be cleaned properly. The staff were very good and polite. Food was not great. They need to improve the quality and standard of the food. Be careful before booking a cab thru the hotel travel desk. I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time. I was waiting in the lobby for 1 hr and the travel desk didn't update the status. Overall it was ok but I will not consider staying in the hotel again.
1 nacht verbleven in april 2022
Reactie van LOkendra op 16 mei 2022
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

8/10 – Goed

Arleni, Bronx

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better. The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons). Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.
2 nachten verbleven in februari 2022
Reactie van LOkendra op 23 mrt 2022
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

6/10 – Redelijk

Mohamed Imran

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a 3 star hotel
We booked one room with twin bed and another with triple bed. We got very bad and V shaped extra bed for triple bed room. Cant sleep on it. No bath mat, no extra towel for triple bed and need to request each and everything for other ameneties.
1 nacht verbleven in februari 2022
Reactie van LOkendra op 23 feb 2022
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

8/10 – Goed

AMMAR

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay at this hotel, but I don't know that the swimming pool is available, and the help disk not told me about it, good breakfast
1 nacht verbleven in september 2021
Reactie van Lokendra Singh Chauhan op 28 sep 2021
Dear Sir our pool is operational .

8/10 – Goed

Shilpa

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2021
Reactie van Lokendra Singh Chauhan op 10 jul 2021
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

2/10 – Ontzettend slecht

SOUMENDRA

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
VERY BAD....
There was NO PROMPTNESS for any of the service requirement either by front desk or by the service team. For them 2 minutes is like 20 to 25minutes. TV was not working at all. Registered a complain with Front desk . Maintenance guy came after 30 min. He was keep on go in & out of my room 4 to 5 times with the set up box letting me alert with MASK ON even during late evening ( the time when you actually wants to lie down & relax. after approx. 30 to 40 min. he finally assured me that problem has been rectified & TV will be alright just within min. I did not trust him and asked him to stay back .... I was presuming he was bluffing me . & I was right TV was not working even after 15 min. waiting time as well. I asked them if they could get me a Room change. As we all know now a days most of the hotel are not even 20% occupied. So they could have easily did that. Again they want to check the possibility for 2 min. ....I keep on waiting for another 20 min. & without any action from their end , I slept & probably after 40 min some one get me wake up with door bell & now the Guy was at door step & asked me I can do the room change....( It was probably mid night then. I mean these guys do not have a understanding of time limit & very laid down nature ..... Next Day ..The Bath room has a drainage problem. The bath water did not get proper drainage & literally I had to take bath when the water was logged in up to my feet area. worst stay I ever have in any of the hotel...
1 nacht verbleven in juni 2021
Reactie van Lokendra Singh Chauhan op 30 jun 2021
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

10/10 – Uitstekend

Yusuf, Delhi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is awesome and staff are very friendly
1 nacht verbleven in oktober 2020
Reactie van Lokendra Singh Chauhan op 5 okt 2020
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

10/10 – Uitstekend

Amit

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020
Reactie van Lokendra Singh Chauhan op 5 okt 2020
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

6/10 – Redelijk

Alexander

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2020
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Nice stay Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 – Uitstekend

MHA, Leicester, UK

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean hotel Friendly staff Nice location Amazing breakfast
1 nacht verbleven in februari 2020
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel, Superb value for money
Easy to get to, a very good new(ish) property with very friendly staff. Excellent views to Taj from room. Very comfortable bed and room. Very pleased and will return. The roof top bar and restaurant looked great, however, the tables around pool were not hygienic due to visiting pigeons.
1 nacht verbleven in februari 2020
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Nice stay Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 – Uitstekend

Fay, Falkirk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were lucky to get a front facing room with a view of the Taj Mahal. The hotel decor was lovely and the staff were v attentive.
1 nacht verbleven in februari 2020
Reactie van Lokendra Singh Chauhan op 5 okt 2020
Lokendra Singh Chauhan

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Some of the facilities were unavailable, like pool table
1 nacht verbleven in januari 2020
Reactie van Lokendra Singh Chauhan op 5 okt 2020
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

6/10 – Redelijk

K

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
청결하고 괜찮은 호텔이었으나, 직원이 잔돈이.없다며 다음날 준다고 하였는데 잘못된 영수증을 주었으며 결국 잔돈을 주지.않았습니다. 직원들은 전반적으로 친절햇으나 현금으로 계산시 주의하세요:-)
1 nacht verbleven in januari 2020
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L'hotel est bien pour un stop à Agra par contre attention aux soirées sur le rooftop le week end. Si vous êtes au 5ème attendez vous à assiter à la soirée, ce n'est pas très insonorisé...
1 nacht verbleven in januari 2020
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in november 2019
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

8/10 – Goed

JOUAULT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 – Uitstekend

margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely, affordable hotel in Agra
Such a lovely place to stay after a day at the Taj Majal. I enjoyed the rooftop restaurant for dinner, and went back in the morning to see the day start.
1 nacht verbleven in september 2019
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

8/10 – Goed

Klariza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

10/10 – Uitstekend

アグラ

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
とてもよかったですが、タージビューの部屋はタージが遠目に見えるくらいの位置付けです
1 nacht verbleven in augustus 2019
Reactie van Lokendra Singh Chauhan op 22 jul 2021
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely

2/10 – Ontzettend slecht

Abhi

Reisde met familie
Negatief: Personeel en service
Locals are not allowed to stay and management doesn't give a reason why.
1 nacht verbleven in mei 2019
Reactie van Lokendra Singh Chauhan op 7 jun 2019
Dear Guest , For security reason we do not entertain local Id.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
1 nacht verbleven in mei 2019
Reactie van Lokendra Singh Chauhan op 31 mei 2019
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Busy
Overall ok but it is noisy at night due to beside busy road
1 nacht verbleven in april 2019
Reactie van Lokendra Singh Chauhan op 31 mei 2019
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフが丁寧に、移動及び観光説明をしてくれた。初めての地で大変たすかった。
1 nacht verbleven in april 2019
Reactie van Lokendra Singh Chauhan op 31 mei 2019
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019
Reactie van Lokendra Singh Chauhan op 31 mei 2019
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Kept awake as party at sky grill on top floor we were on 4th floor the duty manager lied to me and said it would be over by 11 however it went on till after 12 we were getting up at 5 so didn’t get much sleep I was offered a massage the next day but no one available in spar when manager took me , he ended up giving me a bottle of Jacobs Creek wine , wow ,I am trying to get a full refund
1 nacht verbleven in april 2019
Reactie van Lokendra Singh Chauhan op 31 mei 2019
Dear Valued Guest, Greetings from Crystal Sarovar Premiere Agra. Thank you for sharing review of your stay with us. I am disheartened to note your unsatisfactory experience at our hotel. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. We sincerely thank you for your encouraging our staff efforts. We look forward to your continued support and patronage to Crystal Sarovar Premiere, Agra. I will be happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at our hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van Lokendra Singh Chauhan op 31 mei 2019
Dear Valued Guest, Thank you for posting your review of Crystal Sarovar Premiere, Agra. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely,