Kyushu en Okinawa: Strandvakanties

We got there and found out that the beach has been closed for restoration during our entire stay. This is a very isolated hotel and there is not much to do around so my family was counting on having lots of beach time. The hotel should have emailed guests and informed us. Before we took the 2 hour uber ride from Naha airport. After the first night we asked if we could check out early and move to a different resort or back to Naha for the remaining of our trip. The hotel manager was extremely rude and not helpful at all. Don’t waste your valuable vacation days at this hotel.

1 Star – Bait and Switch Pricing, Disappointing Experience Our stay at Hotel Nikko Alivila started with what felt like a classic bait-and-switch. After traveling for more than 14 hours and driving through the rain in a rental car, we arrived exhausted, only to be told that our room rate had increased by more than $300. We immediately questioned the charge, but the staff told us we had only two options: pay the higher rate or lose our reservation. After such a long journey, we had no realistic choice but to pay. No guest should be put in that position after booking a reservation in advance. It was an incredibly frustrating and stressful way to begin our vacation. To make matters worse, the overall experience did not justify the premium price. The hotel's amenities, service, and overall value were noticeably below what we experienced at the Grand Mercure Okinawa Cape Zanpa Resort, located just up the road. The Grand Mercure offered better facilities, a more enjoyable atmosphere, and far greater value for the money. We expected much more from Hotel Nikko Alivila given its reputation, but instead left feeling taken advantage of. I cannot recommend this hotel based on our experience, especially if you expect the price you booked to be the price you actually pay.

3泊しました! 部屋は綺麗ですし、スタッフの方々も対応がよく親切でした! 景色もすごく良くて、とても気持ちの良い旅行ができました🌼✨

スタッフお一人お一人が丁寧な接客をしてくださり感動しました。

Busena Terrace ensures the utmost satisfaction on every visit with its friendly service, classic atmosphere, and clean rooms. Additionally, you can relieve all the stress of your tiring daily life at the private beach and swimming pool.

The hotel is old and it hasn’t received an update in a while, that is our main complaint. Also, it is a bit far from everything, and there are some festivities that have been shut down, for example, a pool in the beach. Also, not all restaurants open every day, and we had some days at the beach where the beach restaurant was closed and that was really inconvenient. Aside from that, the staff is really helpful. The beach is very nice. There are many activities you can purchase at the beach directly from the hotel.

スタッフお一人お一人が丁寧な接客をしてくださり感動しました。