Coronation Island : Vacances romantiques

Calm neighborhood with good restaurants - hotel a bit run down

David à la réception a été très sympa

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Hôtel super bien situé, propre.

Central excellent compromis

Endroit très propre, personnel sympathique. Très bon buffet déjeuner. Le spas est superbe.

I stayed here June 12-20, 2026 (rooms 514 & 607), and my experience was deeply mixed. Positives: The hotel has a warm, elegant atmosphere. The bed was excellent, housekeeping was perfect, and the Molton Brown toiletries and lobby water fountain were lovely touches. Special thanks to Tommy and the other front desk agent for their friendly service. Negatives: Maintenance issues were highly disappointing. Room 514 had a bulging bathroom door, loose handle, dirty curtains, a broken office chair, and a clicking bathroom light (possible short circuit). The mini-fridge didn’t work, ruining a $19 tiramisu on day one. The Chromecast was down for two days, and despite promises, no on-site engineer came to fix it. We also didn’t receive breakfast cards on arrival. The elevator was out of order for our first three days. The "Urban Cove" area needs attention: the menu was stained, and furniture requires cleaning. The continental breakfast lacked variety, with basic items like grapes or granola often missing. There is also no laundry service, only an external app. When I showed Tommy the room’s poor state, nothing was done. A free upgrade is nice, but providing a room that works as intended for the whole week is basic customer respect. At checkout, the front desk simply wished us a good trip without addressing these unresolved issues. I cannot recommend this hotel until maintenance improves.

Lieu sublime, décoration épurée. La chambre est confortable et très bien équipée. Le lieu est un peu excentré mais très calme et apaisant.

Everything was perfect

Calm neighborhood with good restaurants - hotel a bit run down

Suite à une panne de voiture nous n'avons pas pu nous rendre à notre reservation . Nous avons tenté de joindre l'hotel mais en vain, d'autant que le numero sur leur site est faux. Nous avons envoyé un mail, resté sans reponse. J'ai dû contacté hotel.com pour faire le lien et demander si nous pouvions reporter notre réservation, l'hotel a refusé ! Je trouve cela dommage et peu commercant ! Répondre reste la moindre des politesses.

L’emplacement extrêmement central La chambre Disponibilité et amabilité du personnel

excellent service, l’endroit est calme, rue tranquille, prêt du métro est lieu historique merci à Roberta d’une grande gentillesse