Wienerwald: Romantische vakanties

business trip for one night. hotel is about 15 minutes' walk to the Messe - which is fine. It's otherwise a very sterile convention hotel with basic rooms. spacious room. small table in room - no desk. free wifi OK. check-in/reception functional. not impolite, but not really friendly. They simply direct you to an iPad to check yourself in.

A bit overpriced for an adequate hotel that has lost its splendour

The staff were incredibly kind, and that was what impressed me the most. When I asked how to use the air conditioner, they kindly drew simple pictures, making it very easy for me to understand. Since I don't speak English very well, I was worried about communicating, but their thoughtful help put all my worries to rest. I truly appreciated their patience and kindness. Not only the front desk staff, but every employee I met greeted me with a warm smile, which made my entire stay feel welcoming and enjoyable. The room was also excellent. It was clean, comfortable, and very quiet, making it a perfect place to relax after a day of sightseeing. The location was another great advantage. There was a subway station within walking distance, making it very convenient to travel around Vienna and visit the city's attractions. If I have the chance to visit Vienna again, I would definitely choose this hotel without hesitation. Thank you for making my trip even more enjoyable!

Our first trip to Austria was made even more special by our stay at EST Hotel Palais Chotek. We were surprised to learn this is a brand-new hotel inside a beautiful historic building. Everything felt fresh, spotless, and beautifully designed. From the moment we arrived, the service was exceptional. Marvin, the concierge, warmly welcomed us, helped with our luggage, and made us feel right at home. The staff was friendly, efficient, and took the time to show us the hotel and explain the amenities. Our room was immaculate, comfortable, and luxurious. The breakfast buffet was outstanding—even my wife, who usually isn’t a fan of hotel buffets, loved it. Our eight-year-old daughter enjoyed it as well. If you’re visiting Vienna for the first time, I highly recommend EST Hotel Palais Chotek. Beautiful hotel, outstanding staff, and an unforgettable experience!

Fijn hotel met persoonlijke aandacht, erg goed ontbijt!

A bit overpriced for an adequate hotel that has lost its splendour

Een prachtig hotel op een prima locatie aan de ring. Als Expedia gold member in een VIP-access hotel heb je recht op een gratis kamer-upgrade indien beschikbaar; nadat de dienstdoende receptionist ons de vele mogelijkheden voor een upgrade noemde, bleken die bij nader inzien alleen met bijbetaling beschikbaar. Dat was jammer. De beloofde fles bubbels was wel op alle gereserveerde kamers in het ijs gastvrij klaargezet. Ontbijt en bediening in het ontbijtrestaurant waren uitstekend; bediening in de lobby enigszins understaffed. Fijne sauna en zwembad. Prima locatie, heeft wel wat extra management aandacht nodig.

Zeer mooi en goed gelegen hotel met goede opties. Service was top restaurant en bar ook.