Hauts-plateaux de Bohême centrale : Vacances de luxe

Very well located Right in the heart of Prague historical center. The hotel is exactly as described: perfect from start to finish. Wonderful spa, delicious breakfast and spacious room. We will be back!

Hôtel propre, personnel serviable 👍👍👍 Seul bémol : difficile d'accès.

Beautiful property, but unfortunately the worst five-star experience we have had. The historic setting, bar and location are genuinely beautiful, but the service was extremely disappointing. We booked a Superior Room. Check-in took around 35 minutes and reception was cold and unwelcoming. The first room was spacious but had no proper exterior window, only stained glass at ground-floor level beside the restaurant/breakfast area. We asked to change and were shown two attic rooms with tiny/tinted windows. To get a room with a normal window, we had to pay an additional €30. The upgraded room was spacious, but the bathroom felt basic and poorly maintained. The shower could not be used properly without flooding the floor. When we mentioned this politely at checkout, we were simply told they would “take note” — no apology or concern. Breakfast was cramped, overcrowded and disappointing, with products that did not feel five-star quality. There was also no complimentary water; we were simply told the tap water was drinkable. What surprised us most was that I genuinely thought this was a four-star hotel during our stay. Only afterwards did I realise it is officially five-star. A magnificent building and excellent location, but unfortunately the hospitality, maintenance and attention to detail were nowhere near five-star standard.

Logement parfait. Personnel à l'accueil à l'écoute et très agréable, appartement moderne, très bien équipé, extrêmement propre et bien situé.

Beautiful property, but unfortunately the worst five-star experience we have had. The historic setting, bar and location are genuinely beautiful, but the service was extremely disappointing. We booked a Superior Room. Check-in took around 35 minutes and reception was cold and unwelcoming. The first room was spacious but had no proper exterior window, only stained glass at ground-floor level beside the restaurant/breakfast area. We asked to change and were shown two attic rooms with tiny/tinted windows. To get a room with a normal window, we had to pay an additional €30. The upgraded room was spacious, but the bathroom felt basic and poorly maintained. The shower could not be used properly without flooding the floor. When we mentioned this politely at checkout, we were simply told they would “take note” — no apology or concern. Breakfast was cramped, overcrowded and disappointing, with products that did not feel five-star quality. There was also no complimentary water; we were simply told the tap water was drinkable. What surprised us most was that I genuinely thought this was a four-star hotel during our stay. Only afterwards did I realise it is officially five-star. A magnificent building and excellent location, but unfortunately the hospitality, maintenance and attention to detail were nowhere near five-star standard.

Proche du centre ville et de l'ensemble des activités qui se pratique à Prague, l'hôtel est également proche de tout ce que offre le transport urbain. Les chambres sont spacieuses propres et bien entretenues. Le personnel est fort accueillant et à votre écoute pour que votre séjour soit réussi. Le plus de cet établissement c'est son restaurant dans l'ambiance des années folles (1920), la cuisine y est excellent et d'un très bon rapport qualité prix. A réserver sans hésiter.

Very well located Right in the heart of Prague historical center. The hotel is exactly as described: perfect from start to finish. Wonderful spa, delicious breakfast and spacious room. We will be back!

Beautiful property, but unfortunately the worst five-star experience we have had. The historic setting, bar and location are genuinely beautiful, but the service was extremely disappointing. We booked a Superior Room. Check-in took around 35 minutes and reception was cold and unwelcoming. The first room was spacious but had no proper exterior window, only stained glass at ground-floor level beside the restaurant/breakfast area. We asked to change and were shown two attic rooms with tiny/tinted windows. To get a room with a normal window, we had to pay an additional €30. The upgraded room was spacious, but the bathroom felt basic and poorly maintained. The shower could not be used properly without flooding the floor. When we mentioned this politely at checkout, we were simply told they would “take note” — no apology or concern. Breakfast was cramped, overcrowded and disappointing, with products that did not feel five-star quality. There was also no complimentary water; we were simply told the tap water was drinkable. What surprised us most was that I genuinely thought this was a four-star hotel during our stay. Only afterwards did I realise it is officially five-star. A magnificent building and excellent location, but unfortunately the hospitality, maintenance and attention to detail were nowhere near five-star standard.

Hôtel propre, personnel serviable 👍👍👍 Seul bémol : difficile d'accès.

Very well located Right in the heart of Prague historical center. The hotel is exactly as described: perfect from start to finish. Wonderful spa, delicious breakfast and spacious room. We will be back!