Betuwe: Golfvakanties

Vernieuwen van de kamers mag wel

Alles erg schoon en goed geregeld, zowel de spa als het hotel!

I had a very concerning experience at Fletcher Parkhotel. Due to an apparent booking/room allocation mistake, other guests were able to enter my room in the middle of the night (3am) while I was sleeping. What made the situation even worse was the hotel’s response. When I raised the issue with staff, they simply acknowledged that they knew about the situation. There was no meaningful explanation, apology, or attempt to address what had happened. Having strangers enter an occupied hotel room during the night is not a minor inconvenience — it is a serious privacy and security issue. I would have expected the hotel to take an incident like this extremely seriously and at the very least explain what went wrong and make sure I felt safe afterward. Unfortunately, the lack of response from the hotel was just as disappointing as the incident itself. Based on my experience, I cannot recommend this hotel.

Kamer en badkamer waren schoon, bed was goed, ontbijtbuffet was lekker en uitgebreid, personeel behulpzaam en vriendelijk.

Een prima hotel op een prima locatie. Gunstig gelegen (vlak naast het trein- en busstation) en op loopafstand (10 min.) van het centrum. De kamers zijn ruim, schoon en hebben goede bedden. Ramen kunnen open en de kamers hebben ook airco. Het ontbijtbuffet is uitstekend verzorgd. Een ruime keuze en goede kwaliteit. Medewerkers zijn bijzonder vriendelijk en behulpzaam.

Vernieuwen van de kamers mag wel

Alles erg schoon en goed geregeld, zowel de spa als het hotel!

I had a very concerning experience at Fletcher Parkhotel. Due to an apparent booking/room allocation mistake, other guests were able to enter my room in the middle of the night (3am) while I was sleeping. What made the situation even worse was the hotel’s response. When I raised the issue with staff, they simply acknowledged that they knew about the situation. There was no meaningful explanation, apology, or attempt to address what had happened. Having strangers enter an occupied hotel room during the night is not a minor inconvenience — it is a serious privacy and security issue. I would have expected the hotel to take an incident like this extremely seriously and at the very least explain what went wrong and make sure I felt safe afterward. Unfortunately, the lack of response from the hotel was just as disappointing as the incident itself. Based on my experience, I cannot recommend this hotel.