North Jersey: Golfvakanties

AC did not work, elevator only worked going down, not up to the floor room was on. Phones did not work. Calling phone line from cellphone also did not work. Breakfast was not good. Was not told about or provided with breakfast voucher which I paid for through reservation, until I went to the restaurant and was asked for my voucher. Check-in took long... I asked for two spoons from the front desk and they only had one spoon...

For a Marriott, my stay was very disappointing. The smell walking down the hallway to your room is where it started from. Bathroom wasn’t properly cleaned from the previous stay. Room isn’t as spacious like shown in the pictures. The AC makes a really loud sound throughout and only stops when you turn it off. Positives: The front desk staff were nice and there’s plenty of parking.

I was expecting a fancy hotel but the truth is it was obvious the hotel had been amazing in its day but has not been updated in a while. The rooms were clean and the service was good but they no longer had a pool ( not noted on hotels.com) and the gym was basic. It was a good stay but don’t expect more than a good, clean place to sleep.

Staff was great. Bar/small restaurant is a bit too brightly lit but the people there were very nice as well. Fun fellow guests during the World Cup. The hotel is directly across from the downtown Newark Penn Station so it is very convenient for travelers.

AC did not work, elevator only worked going down, not up to the floor room was on. Phones did not work. Calling phone line from cellphone also did not work. Breakfast was not good. Was not told about or provided with breakfast voucher which I paid for through reservation, until I went to the restaurant and was asked for my voucher. Check-in took long... I asked for two spoons from the front desk and they only had one spoon...

The staff was very helpful and upgraded our room because the system had been down. They put us on the top floor, but there was also a heat wave so heat was rising in the hotel so it wasn’t very cool so it was an ideal the upgrade we asked for a fan and the property did not have a fan for us on the second night of our stay there was a storm in New Jersey and the hotel completely lost power so we had to check out a day early and stay overnight with no electricity or cooling realize that is an act of God, but as much money as you pay for a hotel and to find comfort away from home, this was not an ideal situation for our trip

Very unhappy with management! I booked on 7/4/26 because my family lost power and it was during a heat wave. I expected fully air conditioned rooms at the hotel but was left with 2 rooms that did not have functioning ac units. My children and I were hot the entire night. I requested a refund through Expedia and was told that the Westin management declined the waiver. Very unsatisfied and will never stay here again during the summer months. Otherwise, front desk staff was friendly and tried helping however they could.

Just the breakfast is not good enough

De kamer was in zeer oude staat. Gebrek aan onderhoud. Kasten waren stuk, badkamer plafond zat onder losse verf. In de badkamer hoorde je de mensen praten van het ontbijt en de tosti lucht kwam ook door de ventilatierooster. Ontbijt was zeer karig, heel weinig keus en elke dag het zelfde. Alleen de bedden waren oke.

Very clean and comfortable room. Just stayed overnight to catch an early morning flight. The shuttle to the airport terminal was very convenient. Highly recommended!