Upper Town: Goedkope Vakanties

The hotel was ok, maybe a bit dated in sections. Our room could have been much cleaner, especially the shower. There was a wet spot on our carpet and something sticky near the mini fridge on the floor. The most concerning part was the toilet. When we got to our room my daughter had to use bathroom badly and opened the lid and there were a bunch of jet black hair extensions in there. We thought it was an animal at first! Definitely surprised us! I called down to the desk and they apologized saying they would send someone up right away. We waited about 45mins so decided to go down to the desk to let them know someone had not come yet and we would be back later because we had to use the bathroom. They said they saw the note on file and someone would be up and again apologized. I said we might end up walking around to check out the area but they could just go right into the room to remove the hair. A few hours later we returned and the hair was still there. Very disappointing. The big vent beside the nice restaurant also had a ton of dust on it. Staff were very friendly, the pool was nice and parking garage was easy to manage as well. I don't think we would stay there again though.