Gran Canaria: All-inclusive vakanties

Bon rapport qualité prix mais qq points à revoir : la chambre sentait tres mauvais une odeur de canalisation et plein de petites fourmis dans la chambre mais apres un passage a la réception tout etait reglé tres vite. Le buffet un peu répetitif et plein de plats en sauce heureusement qu on ne restait que 3 nuits. Maintenant les points positifs, la piscine etait fun et les toboggans amusants, mais on regrette qu on ne puisse pas jouer au ballon ou utiliser des bouees ou matelas gonflables. Les animateurs parlaient francais et etaient sympas et on a aimé le bingo quotidien. Il y a un Spar pas loin et 2 plages à distance de marche. On a aussi apprécié le coin echange de livres qui dépanne bien en vacances et la pharmacie sur place. Pr les cocktails comme beaucoup d hotel ce sont ceux des machines, le mojito etait fort sucré et le virgin etait payant. L aperol c est du campari rouge dans la formule all in. On a quand meme passé 3 bonnes journées mais on etait contents de ne pas avoir pris plus de nuitees dans cet hotel. Meme si pour le prix il faut avouer c etait correct.

Precies wat je verwacht van een all inclusive hotel. Wij hadden een huur auto en die kon op het terrein geparkeerd worden. Personeel super vriendelijk.

Uitstekend hotel

Overall, we had a mixed experience. This is definitely a family-oriented hotel and seems best suited for families with younger children, especially under 12. The Animation Team was wonderful — fun, kind, energetic and genuinely welcoming. The food selection was also excellent, with lots of variety. Unfortunately, some pool staff, particularly those dressed in all white, were consistently rude and dismissive. We brought an inflatable pool ring for our child and specifically asked a staff member before inflating it if it was allowed. We were told yes, only to have another staff member later tell us, quite rudely, that it was not. A third staff member eventually clarified that it actually was allowed in certain areas. The issue was less the rule and more the poor communication and attitude, especially since we had asked beforehand. The beach shuttle schedule was also frustrating. The timetable showed a 1:00 PM departure from the beach, but the shuttle repeatedly left around 12:45 PM, forcing us to constantly rush back. On the positive side, the housekeeping ladies were always friendly and greeted us. Several bar staff also provided exceptional service: **Cristina, Angel, Miguel, Jimmy, Oliver, David and Moha**. They were genuinely welcoming and a pleasure to interact with. Overall, great food, entertainment and some wonderful staff, but the attitude of certain pool staff and the unreliable shuttle schedule took away from our experience.

Wij hadden een zeer aangenaam verblijf. De kamer met terras heeft ons positief verrast en het personeel was erg vriendelijk en behulpzaam. We hebben privilege geboekt en dat is zeker een meerwaarde!

Uitstekend hotel

Het hotel is iets veroudert en matig onderhouden, Het eten is prima, wordt goed aangevuld. Maar verwacht geen culinair hoogstandje. Aziatische avond vonden we leuk met eten. Het animatieteam is wel echt heel leuk!

Bon rapport qualité prix mais qq points à revoir : la chambre sentait tres mauvais une odeur de canalisation et plein de petites fourmis dans la chambre mais apres un passage a la réception tout etait reglé tres vite. Le buffet un peu répetitif et plein de plats en sauce heureusement qu on ne restait que 3 nuits. Maintenant les points positifs, la piscine etait fun et les toboggans amusants, mais on regrette qu on ne puisse pas jouer au ballon ou utiliser des bouees ou matelas gonflables. Les animateurs parlaient francais et etaient sympas et on a aimé le bingo quotidien. Il y a un Spar pas loin et 2 plages à distance de marche. On a aussi apprécié le coin echange de livres qui dépanne bien en vacances et la pharmacie sur place. Pr les cocktails comme beaucoup d hotel ce sont ceux des machines, le mojito etait fort sucré et le virgin etait payant. L aperol c est du campari rouge dans la formule all in. On a quand meme passé 3 bonnes journées mais on etait contents de ne pas avoir pris plus de nuitees dans cet hotel. Meme si pour le prix il faut avouer c etait correct.

Uitstekend hotel

Overall, we had a mixed experience. This is definitely a family-oriented hotel and seems best suited for families with younger children, especially under 12. The Animation Team was wonderful — fun, kind, energetic and genuinely welcoming. The food selection was also excellent, with lots of variety. Unfortunately, some pool staff, particularly those dressed in all white, were consistently rude and dismissive. We brought an inflatable pool ring for our child and specifically asked a staff member before inflating it if it was allowed. We were told yes, only to have another staff member later tell us, quite rudely, that it was not. A third staff member eventually clarified that it actually was allowed in certain areas. The issue was less the rule and more the poor communication and attitude, especially since we had asked beforehand. The beach shuttle schedule was also frustrating. The timetable showed a 1:00 PM departure from the beach, but the shuttle repeatedly left around 12:45 PM, forcing us to constantly rush back. On the positive side, the housekeeping ladies were always friendly and greeted us. Several bar staff also provided exceptional service: **Cristina, Angel, Miguel, Jimmy, Oliver, David and Moha**. They were genuinely welcoming and a pleasure to interact with. Overall, great food, entertainment and some wonderful staff, but the attitude of certain pool staff and the unreliable shuttle schedule took away from our experience.