Türkiye: All-inclusive vakanties

Room lock was broken four times during our 7-night stay. Each time, we lost over an hour waiting for maintenance. I have video evidence. This is the bare minimum expected from any hotel, let alone a supposed 5-star. The beds are uncomfortable with saggy mattresses. Housekeeping ignored the sign on our door daily -- we had to go to reception every single day just to get our room cleaned. At the à la carte restaurant, there was zero crowd management at opening. People pushed and shoved with no staff present. A stranger sat at our table for over an hour and no one intervened. We waited 30 more minutes for the first dish. Total: 2h30 wasted for one meal. The buffet is identical every day. At least a quarter of the dishes are reheated frozen food. Fresh produce is rare, desserts are consistently bad. The surrounding area is cash only, euros only, with ATM fees everywhere. Closest real option is Antalya. For 2400€ for 4 people, this is completely unacceptable. Do not trust the star rating.

Nette accommodatie en vriendelijke personeel.

Mooie maar gedateerde kamer Vriendelijk personeel

Room lock was broken four times during our 7-night stay. Each time, we lost over an hour waiting for maintenance. I have video evidence. This is the bare minimum expected from any hotel, let alone a supposed 5-star. The beds are uncomfortable with saggy mattresses. Housekeeping ignored the sign on our door daily -- we had to go to reception every single day just to get our room cleaned. At the à la carte restaurant, there was zero crowd management at opening. People pushed and shoved with no staff present. A stranger sat at our table for over an hour and no one intervened. We waited 30 more minutes for the first dish. Total: 2h30 wasted for one meal. The buffet is identical every day. At least a quarter of the dishes are reheated frozen food. Fresh produce is rare, desserts are consistently bad. The surrounding area is cash only, euros only, with ATM fees everywhere. Closest real option is Antalya. For 2400€ for 4 people, this is completely unacceptable. Do not trust the star rating.

Nette accommodatie en vriendelijke personeel.

Room lock was broken four times during our 7-night stay. Each time, we lost over an hour waiting for maintenance. I have video evidence. This is the bare minimum expected from any hotel, let alone a supposed 5-star. The beds are uncomfortable with saggy mattresses. Housekeeping ignored the sign on our door daily -- we had to go to reception every single day just to get our room cleaned. At the à la carte restaurant, there was zero crowd management at opening. People pushed and shoved with no staff present. A stranger sat at our table for over an hour and no one intervened. We waited 30 more minutes for the first dish. Total: 2h30 wasted for one meal. The buffet is identical every day. At least a quarter of the dishes are reheated frozen food. Fresh produce is rare, desserts are consistently bad. The surrounding area is cash only, euros only, with ATM fees everywhere. Closest real option is Antalya. For 2400€ for 4 people, this is completely unacceptable. Do not trust the star rating.

Nette accommodatie en vriendelijke personeel.

Uitstekend personeel en service. Kamer was wel aan onderhoud toe (voornamelijk het badkamer). Eten was goed en voor de rest goed genoten !