Costa Verde : Vacances romantiques

This was a very disappointing experience. When I arrived late at night after a flight, I discovered that the hotel had scheduled a water shutdown between 00:00 and 04:00. As a result, I was unable to shower, brush my teeth, or even access drinking water after a long journey. Had I been informed about this in advance, I would have chosen a different hotel. Unfortunately, despite raising the issue with the hotel, they declined to offer any form of compensation or acknowledge the inconvenience caused. Clear communication about planned maintenance that significantly affects basic amenities is essential.

Emplacement fantastique à seulement quelques minutes à pied du Guggenheim et des autres principales attractions de Bilbao. L’hôtel était moderne, propre et très confortable. Le personnel était exceptionnel, accueillant, professionnel et toujours prêt à aider. Fortement recommandé pour un séjour en ville, et nous reviendrons sans hésiter pour un séjour plus long dans ce superbe hôtel.

Hôtel parfaitement situé, vue sur le musée depuis la chambre, rooftop avec une vue magnifique. Personnel très accueillant, polyglotte, chaleureux. Très belle chambre avec de bons équipements. Nous avons été très heureux de notre séjour.

;Chambre spacieuse et propre. Lit et oreillers confortables

Amazing stay! From check in to check out the team were great and helpful. Really relaxing with the pool on top floor, spa and peaceful area. I suggest a little walk in the forest in the morn to disconnect. Stayed in a junior suite and really enjoyed it with the view on the forest. It’s a 10-15min bus ride from the old city and very easy to take.. The pintxos food and coffee at the cafeteria was great and unexpensive. I would definitely stay there again! 10/10!