Centraal Maryland: Luxe vakanties

The location is convenient, however the customer service sucks!

The property staff was awesome. Had a problem with TV and never fixed but staff did offer a change of rooms which I did not accept.

Second Elevator was down the entire 4 days we were there. Constantly waiting for coffee in the morning. The lady at the front desk had the personality of a door knob and treated us like we were interrupted the game on her phone.

We loved our stay at the property, but would not say that it is comparable to other five star hotels like The Plaza in NYC. There was no doorman or porter to assist with transportation or luggage which is normally something that makes our stay so much easier. The room was well appointed and the linens were luxurious and bed was very comfortable. Our room was very quiet- even in a very busy part of town. Our package came with free breakfast for two and a bottle of wine. We did not get the bottle of wine upon check-in and I had to ask for it the second day when I realized it was included. The on-site restaurants for both breakfast and dinner were disappointing. Three out of the four times that we dined in them there here was no host at the stand and the one time that there was they were on their phone texting. The weight staff rarely came back to check on food quality or to see if we needed anything else during our meals. This took away from the overall experience of the hotel.

Seems this should be a historical monument, not a hotel …

We loved our stay at the property, but would not say that it is comparable to other five star hotels like The Plaza in NYC. There was no doorman or porter to assist with transportation or luggage which is normally something that makes our stay so much easier. The room was well appointed and the linens were luxurious and bed was very comfortable. Our room was very quiet- even in a very busy part of town. Our package came with free breakfast for two and a bottle of wine. We did not get the bottle of wine upon check-in and I had to ask for it the second day when I realized it was included. The on-site restaurants for both breakfast and dinner were disappointing. Three out of the four times that we dined in them there here was no host at the stand and the one time that there was they were on their phone texting. The weight staff rarely came back to check on food quality or to see if we needed anything else during our meals. This took away from the overall experience of the hotel.

We had breakfast and dinner at the motel and the manager on duty made us welcome. He remembered our first names as we walked in for two breakfast and two dinners. He was in military as I also served. Check in manager made us welcome and parking garage I took two trips to truck and was helped tremendously. Bell hop gave me information on our plan of touring. Stayed at lot of motels being 70 years old and this place is Best of best and will be back. Thank You!

Second Elevator was down the entire 4 days we were there. Constantly waiting for coffee in the morning. The lady at the front desk had the personality of a door knob and treated us like we were interrupted the game on her phone.

The property staff was awesome. Had a problem with TV and never fixed but staff did offer a change of rooms which I did not accept.

We loved our stay at the property, but would not say that it is comparable to other five star hotels like The Plaza in NYC. There was no doorman or porter to assist with transportation or luggage which is normally something that makes our stay so much easier. The room was well appointed and the linens were luxurious and bed was very comfortable. Our room was very quiet- even in a very busy part of town. Our package came with free breakfast for two and a bottle of wine. We did not get the bottle of wine upon check-in and I had to ask for it the second day when I realized it was included. The on-site restaurants for both breakfast and dinner were disappointing. Three out of the four times that we dined in them there here was no host at the stand and the one time that there was they were on their phone texting. The weight staff rarely came back to check on food quality or to see if we needed anything else during our meals. This took away from the overall experience of the hotel.

The property staff was awesome. Had a problem with TV and never fixed but staff did offer a change of rooms which I did not accept.

Second Elevator was down the entire 4 days we were there. Constantly waiting for coffee in the morning. The lady at the front desk had the personality of a door knob and treated us like we were interrupted the game on her phone.

Seems this should be a historical monument, not a hotel …