Île de Ko Tachai : Vacances de luxe

On last Feb 28 our ticket to Phuket was cancelled by Qatar Airways as a result of the conflict in Iran. I had two hotel bookings in Phuket as I had planned to see two sides of the island: the Burasari south and Kora further up, through Expedia. The Burasari entirely reimbursed my "de facto" no show and the customer experience with them convinced me that when I can go back to Phuket, I will choose their establishment. Kora Beach resort however offered to reschedule my stay but I had to give right away new dates, as if there is anyone right now who knows when the middle east situation is going to come down. Because I was not able to give new dates, Kora Beach kept all my 600 euros which is money I saved for years and for them, pure profit, zero cost. Of course I could prove my ticket was cancelled and the travel insurance denied the claim because of act of war and I am stunned to see how easy such hotel can run away with your savings. We are feeling helpless and horribly disappointed. Very traumatic experience.

Les chambres sont très propore , les personnels sont très chaleuerux et pro , Le petit dej très delicieux

Très grand hôtel impersonnel, clientele essentiellement russe. Petit déjeuner vraiment basique, pas de beurre mais des morceaux de margarine et croissants rassis. Jolies piscines, plage et commerces à proximité.

Personnel aimable et serviable

On last Feb 28 our ticket to Phuket was cancelled by Qatar Airways as a result of the conflict in Iran. I had two hotel bookings in Phuket as I had planned to see two sides of the island: the Burasari south and Kora further up, through Expedia. The Burasari entirely reimbursed my "de facto" no show and the customer experience with them convinced me that when I can go back to Phuket, I will choose their establishment. Kora Beach resort however offered to reschedule my stay but I had to give right away new dates, as if there is anyone right now who knows when the middle east situation is going to come down. Because I was not able to give new dates, Kora Beach kept all my 600 euros which is money I saved for years and for them, pure profit, zero cost. Of course I could prove my ticket was cancelled and the travel insurance denied the claim because of act of war and I am stunned to see how easy such hotel can run away with your savings. We are feeling helpless and horribly disappointed. Very traumatic experience.

Personnel aimable et serviable

Séjour de 13 jours en villa piscine, l'hôtel est parfait, personnel compétent et aimable. Les villas sont splendides au calme, l'hôtel est juste en face de la plage dans un quartier très calme. Petit déjeuner varié et très bon. Nous avons passé un superbe séjour merci à toute l'équipe