The property location is great. From the property we were close to kayaking, the golf course, and Heavenly. The property had a well stocked kitchen and comfortable beds. Our stay occurred during a heat wave and the property does not have AC. We made it work with the fans. When we arrived, the door entry code was not set up for us, but a call to the property management company fixed that, but I was left wondering if another renter had our code. I was disappointed that the kitchen was not supplied with cleaning supplies. We had to purchase paper towels, counter cleaner, napkins, foil, plastic wrap. As a family we cook in our rental homes. The property could have been cleaner (floors and cob webs).
We stayed 2 nights in this well appointed apartment with comfortable beds and a convenient kitchen area. We loved the clubhouse pool and playground (opens at 10am), and the location.
A few minor reasons for not giving 5 stars. The clubhouse has a pool - it would be nice if pool towels were provided. The showers are all very low (could be fixed with an extension). The balcony area needs some TLC.
What did cause unnecessary stress was the check in and check out times. Check in isnât till 4pm, late in the day. Check out is at 10am. We have an 2 month old infant and asked for a late check out as I was cycling in a charity ride till 12. No extension was given either for an early check in or late check out. The explanation given was that it was very busy. There was no evidence for this in the community.
This lack of flexibility left a bad taste in my mouth, especially as soon after I received emails from the management company requesting that only 5 star reviews should be submitted.
The house was very clean I was actually pretty impressed⊠We go to Tahoe at least once a month in many places have been disappointing. This condo was a welcome surprise the kitchen was very appointed and we did not need for anything⊠Will definitely be going back to this condo in the future.