Hôtel près de Willow Grove Mall Carousel (Philadelphie)

« chambre spacieuse, la réceptionniste était très gentil, petit déjeuner correct, »

« Breakfast is not included, it's not a buffet and you won't get anything even if you pay by hotels.com, people at the breakfast bar don't know the menu try to make you pay more for menu options »

« Chambre un peu desuetes, pas d helices apres le ventilateur du plafond. Dejeuner tres ordinaire. »

« Correct »

« Valuable »

« Bien »

« Le personnel d’entretien est très restreint donc certains items manquantA , déjeuner non disponible ( c’est normal en temps de COVID ) mais remplacer par de la scrap ( j’ai passé d’autres séjour et l’hôtel c’était très bien adapté) . Je trouve malheureux de payer un prix assez élevé pour des lits inconfortables, et un service aux minimum) »

« The room was very clean breakfast was great especially the waffles »

« Complimentary breakfast was as expected. Meaning not very good. Please improve offerings and taste. Coffee tasted very watered down and not strong enough. »

« My family and I absolutely enjoy ourselves during our stay. What truly stood out to me was the exceptional attitude and attentiveness of the staff. I came to celebrate my birthday and they made me and my family feel special. Everyone was welcoming, professional, and genuinely committed to making sure we felt comfortable and valued. Their attention to detail and willingness to assist made the experience that much more enjoyable. Great customer service makes all the difference, and the team...

« My stay was pleasant for the most part. Could have done without the scent of marijuana in the hallway passing rooms. »

« Curieusement seule une aile de l'hôtel était disponible et il y avait des travaux dans cette ailes donc beaucoup de bruit dans la journée. Les chambres sont surannées et mériteraient un véritable rafraîchissement. Le personnel de l'hôtel n'était pas particulièrement aimable. Une grande déception. »

« Quaint and cute hotel. The suite was comfortable and the night time staff was really helpful. A little worn by time e.g., the shower made a loud noise. The morning staff was not as helpful as the evening one. When I asked for moisturizing lotion, which is pretty standard in hotel rooms, the response was meh (no apology or attempt to get one). But these are minor complaints about a largely pleasant stay. I would give this 4.5 stars. »

« We stay here every time we visit Philly. The staff are wonderful and the place is beautiful. »