Een bureau, een laptopwerkplek, gratis wifi, beddengoed

Beoordelingen van The Elmwood

2.5 out of 5
The Elmwood
455 Kennedy Memorial Dr, Waterville, ME

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 161 van 262 beoordelingen" "
Gastenscore: 8 - Goed. 62 van 262 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 262 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 262 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 262 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is modern and very clean. Price for quality of room is excellent. Very comfortable king size bed. Pillows were kind of flat and not very supportive, but I always bring my own pillow when I travel.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Glenda

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly
1 nacht verbleven in mei 2024
Reactie van The Elmwood op 18 mei 2024
Glenda, thank you for taking the time to review your recent stay at The Elmwood! We are pleased to hear that you enjoyed your stay and we hope to see you again soon!

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed in the Annex, quiet, extremely clean! We will be back! Front Desk staff was awesome!!
1 nacht verbleven in mei 2024
Reactie van The Elmwood op 4 mei 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great!
4 nachten verbleven in april 2024
Reactie van The Elmwood op 2 mei 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice rooms
2 nachten verbleven in april 2024
Reactie van The Elmwood op 27 apr 2024
Shannon thank you for reviewing your recent stay at The Elmwood. We are glad you enjoyed our updated rooms and we hope to see you again soon!

10/10 – Uitstekend

Emerald

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern and spacious. Located by all your shopping needs. Happy to have found a nice place where they allow dogs!
1 nacht verbleven in april 2024
Reactie van The Elmwood op 27 apr 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

Amelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy parking, convenient
1 nacht verbleven in april 2024
Reactie van The Elmwood op 27 apr 2024
Thank you Amelia for reviewing your recent stay at The Elmwood. We are happy to hear that you were pleased with your stay. We hope to see you again soon.

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van The Elmwood op 27 apr 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

Alfredo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. Clean, modern, updated rooms. Comfortable bed. great place to stay!
1 nacht verbleven in april 2024
Reactie van The Elmwood op 19 apr 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Elmwood op 17 apr 2024
William, we are please to hear that you enjoyed your recent stay at The Elmwood hotel. We hope to see you again soon

8/10 – Goed

JEFFREY A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Elmwood op 17 apr 2024
Thank you for taking the time to review your recent stay at The Elmwood. We are glad you had a pleasant stay withe us. We hope to see you again soon

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice renovations and nice management. Thanks!
1 nacht verbleven in april 2024
Reactie van The Elmwood op 14 apr 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Elmwood op 14 apr 2024
David, thank you for taking the time to review your recent stay at The Elmwood. We appreciate your feedback and hope to see you again soon

8/10 – Goed

Joan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Elmwood hotel rooms have been refurbished and are beautiful. The hotel was in the path of travelers going north to see the eclipse so the staff was possibly overwhelmed. The person at checkin had a difficult time finding our reservation booked through Expedia and I was glad I printed out the reservation info. They did their best though. The main reason for writing this is that we arrived late afternoon and the temperature in the room was set to about 64 which was cold to me. The heating unit was a minisplit on the wall. But the controls for the minisplit are on the top of the unit where my 5’7” husband had to stand on the swivel desk chair to reach to turn the heat up. Poor design! Be aware that their current hours according to a sign on the office are 7 am - 7 pm.
1 nacht verbleven in april 2024
Reactie van The Elmwood op 10 apr 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible.

10/10 – Uitstekend

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Elmwood op 10 apr 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dog friendly easy check in easy check out clean
1 nacht verbleven in april 2024
Reactie van The Elmwood op 10 apr 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good process
1 nacht verbleven in april 2024
Reactie van The Elmwood op 10 apr 2024
Thank you for taking the time to review your recent stay at The Elmwood. We are happy to hear your stay was enjoyable and that the process to get in was smooth. We hope to see you again soon.

10/10 – Uitstekend

Prudence

Zakenreiziger, Reisde met huisdieren
Positief: Staat van de accommodatie en faciliteiten
Parking was convenient. The room was nice 👍. Friendly staff.
1 nacht verbleven in maart 2024
Reactie van The Elmwood op 6 apr 2024
Thank you for taking the time to review your recent stay with us! We are so happy to hear that you enjoyed our hotel as well as our staff :) We hope to see you again soon!

6/10 – Redelijk

Liliana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Es su Quick and access to your room
1 nacht verbleven in maart 2024
Reactie van The Elmwood op 4 apr 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible

10/10 – Uitstekend

Shellie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The owners have done a wonderful job turning a rundown motel into a clean modern facility. Everyone was very friendly and attentive. We weren't expecting breakfast so that was a nice surprise and the breakfast area was nice and comfortable. Our room was clean with nice furnishings, a fridge and microwave. No coffee maker but coffee was available all day in the lobby. Although the motel is just off the highway, it was surprisingly quiet at night. It's a short drive to downtown Waterville and Colby College, lots of shopping and restaurant options are nearby. We would definitely stay again.
2 nachten verbleven in maart 2024
Reactie van The Elmwood op 21 mrt 2024
Shellie, thank you so much for taking the time to review our property! We are so glad that you highlighted specifics in your review and we greatly appreciate the honest feedback. We hope to see you again as we continue to make improvements in our persuit of the best nights stay in Waterville!

8/10 – Goed

Grace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay. Room was a little small. But bathroom was super renovated!! No hand soap in bathroom. But all and all, I’d stay again!
1 nacht verbleven in maart 2024
Reactie van The Elmwood op 16 mrt 2024
Thank you so much Grace for taking the time to review your recent stay at the Elmwood. We appreciate your feedback and will join us again as we continue to make improvements to provide the best stay in Waterville.

10/10 – Uitstekend

Evan

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel rooms. Needed away from the family for the weekend, and this hotel did not disappoint! Will choose them every time.
2 nachten verbleven in maart 2024
Reactie van The Elmwood op 6 mrt 2024
Thank you Evan for reviewing your stay at The Elmwood. We are glad to hear that you enjoyed your stay! It is always a pleasure to have you here and we hope to see you again soon :)

4/10 – Matig

Jon

Reisde met familie
Just ok
The room was simple and clean. The shower was pitiful. Water pressure was nonexistent and the little bit of water was like warm at best.
1 nacht verbleven in februari 2024
Reactie van The Elmwood op 27 feb 2024
Thank you Jon for taking the time to review your recent stay at The Elmwood. We are so sorry that your stay with us was anything less than ideal. We genuinely appreciate your feedback and will be following up on the issues you have pointed out.

8/10 – Goed

Jamshed

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The following need improvement: BREAKFAST - SKIMPY AND FRUIT NEEDS TO BE BETTER BATH & GENERAL STORAGE - INADEQUATE SHOWER - NO PRESSURE
4 nachten verbleven in februari 2024
Reactie van The Elmwood op 27 feb 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible.

6/10 – Redelijk

Michael

Positief: Personeel en service
Didn’t like that room wasn’t carpeted
2 nachten verbleven in februari 2024
Reactie van The Elmwood op 4 apr 2024
Michael thank you for taking the time to review your recent stay with us. We appreciate you pointing out that we have no carpets and are very sorry to hear that it was a dislike for you. We hope to see you again as we continue to make improvements to provide the best night stay possible.

10/10 – Uitstekend

Rob

2 nachten verbleven in februari 2024
Reactie van The Elmwood op 27 feb 2024
Thank you for for taking the time to review your recent stay at The Elmwood. We are so glad you enjoyed your stay; and hope you'll join us again soon!

4/10 – Matig

Bradley

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The first room that I occupied didn't have heat The second didn't have water pressure. The staff was very accommodating but the rooms were definitely not as expected.
3 nachten verbleven in februari 2024
Reactie van The Elmwood op 24 feb 2024
Thank you Bradley for taking the time to review your recent stay at The Elmwood. We are so sorry that your stay with us was anything less than ideal. We genuinely appreciate your feedback and will take this opportunity to address those issues and make improvements moving forward.

6/10 – Redelijk

Pauline

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van The Elmwood op 25 feb 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice newly renovated motel. Staff was friendly and checkin was smooth.
1 nacht verbleven in februari 2024
Reactie van The Elmwood op 23 feb 2024
Thank you William for taking the time to review your recent stay at The Elmwood. We are pleased to hear that your stay was enjoyable. We hope to see you again soon!

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van The Elmwood op 23 feb 2024
Thank you for taking the time to review your recent stay at The Elmwood. We are please that you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

Andres

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to fast food, shopping, Colby College, and the highway.
5 nachten verbleven in februari 2024
Reactie van The Elmwood op 23 feb 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

4/10 – Matig

David

Positief: Personeel en service
Negatief: Comfort kamer
The stay
It was cheap. The privacy isn't very good. The curtains wouldn't close 100%. The room wouldn't heat unless I did something fancy with the curtains. It took awhile for the room to warm up. It was a very basic room. The bathroom seemed clean.
1 nacht verbleven in februari 2024
Reactie van The Elmwood op 21 feb 2024
Thank you David for taking the time to review The Elmwood. We are so sorry that your stay with us was anything less than ideal. We genuinely appreciate your feedback and will take this opportunity to learn and improve based on the things you have pointed out.

10/10 – Uitstekend

Cassandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy
Close to shopping and dinning. Close to 95 for easy on and off the highway. Plenty of parking.
1 nacht verbleven in februari 2024
Reactie van The Elmwood op 21 feb 2024
Thank you Cassandra for taking the time to review your recent stay here at The Elmwood. We are very glad to hear that your stay was enjoyable and we hope to see you again soon!

6/10 – Redelijk

Timothy

Positief: Netheid, personeel en service
Negatief: Comfort kamer
The bathroom is an ice box . Brrrrr
2 nachten verbleven in februari 2024
Reactie van The Elmwood op 21 feb 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible.

10/10 – Uitstekend

Amie, Greenwich

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient. Right off the highway.
1 nacht verbleven in februari 2024
Reactie van The Elmwood op 15 feb 2024
Hey Amie, thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Uitstekend

Paul

1 nacht verbleven in februari 2024
Reactie van The Elmwood op 21 mrt 2024
We are so glad you enjoyed your stay; and hope you'll join us again soon!

10/10 – Uitstekend

Kaitlyn

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van The Elmwood op 17 jan 2024
Kaitlyn, thank you for taking the time to review The Elmwood. We are glad to hear that everything was good with our recent stay. We hope to see you again soon.

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Being on a budget I wasn’t expecting much… I knew the building was under new ownership and work had been done. I walked into the lobby… very welcoming but ok. What about the rooms. I have had 2 rooms and both outstanding. Very neat and clean.. up to date everything. Is absolutely recommend to anyone
4 nachten verbleven in januari 2024
Reactie van The Elmwood op 17 jan 2024
Thank you Shawn for taking the time to review our property. We are so glad to hear that you enjoyed the updates we have made and that your stay was enjoyable for all. We are committed to providing the best hotel stay in Waterville and hope to see you again real soon!

10/10 – Uitstekend

Alicia

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Bed was too firm. Check in personal and assistance with e mails was so very helpful and friendly. Bed was just too firm. Room was clean and efficient
1 nacht verbleven in januari 2024
Reactie van The Elmwood op 17 jan 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Elmwood
Would stay again.
2 nachten verbleven in januari 2024
Reactie van The Elmwood op 17 jan 2024
Thank you for taking the time to review our property. We hope to see you again in the future!

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van The Elmwood op 13 jan 2024
Thank you for taking the time to review our property. We are glad you had a good experience with us. We hope to see you in the future as we continue to make improvements.

8/10 – Goed

Roger, Guilford

Zakenreiziger
Clean and new rooms but very cold floor
1 nacht verbleven in januari 2024
Reactie van The Elmwood op 17 jan 2024
Thank you Roger for taking the time to submit your feedback regarding your recent stay. We appreciate the honesty and we will continue to work toward providing the best stay in Waterville. We hope to see you again in the future!

10/10 – Uitstekend

Lionel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are new and up to date very comfortable
1 nacht verbleven in januari 2024
Reactie van The Elmwood op 17 jan 2024
Thank you Lionel for taking the time to review our property. We are glad to hear that you enjoyed your stay. We hope to see you again in the future!

8/10 – Goed

Trudy

1 nacht verbleven in januari 2024
Reactie van The Elmwood op 13 jan 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible.

8/10 – Goed

Kirsty

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the upgrades inside, the drop ceiling tarnishes the entire feeling, however.
2 nachten verbleven in december 2023
Reactie van The Elmwood op 6 jan 2024
Thank you for staying with us at The Elmwood. We appreciate your feedback, and hope you'll join us again as we continue to make improvements that will offer our guests the best experience possible.

10/10 – Uitstekend

Victoria

Reisde met huisdieren, Reisde met partner
Positief: Voorzieningen
Very convenient area but a little noisy
1 nacht verbleven in december 2023

10/10 – Uitstekend

Rhonda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cozy haven during a power outage. Was very thankful to get a clean, warm room.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Mitch

The place was shut down with no representatives present. Only a sign that said “no power :(“ in the window
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is updated, clean, and comfortable.
1 nacht verbleven in december 2023

8/10 – Goed

Jethro

1 nacht verbleven in december 2023