Réservation d'hôtels à Waterbeck

« Tout s'est très bien passé. Le seul petit bémol est que nous avons dû payer 15 livres pour notre chienne qui a dormi à l'hôtel. A aucun moment de la réservation nous n'avions été informés de cette somme, que nous trouvons plutôt exagérée. »

« Bed and breakfast conforme au descriptif. Très bon petit déjeuner et les hôtes sont charmants. »

« Chambre propre Salle de bain spacieuse »

« The staff were some of the best we have ever met and met our needs perfectly. They ensured we had a room that was suitable and went the extra mile to achieve this so a big thank you. The property is in the process of being updated but this didn't affect our stay except perhaps to see how well it appears to be going and I'm sure when this is finished they will have a hotel to be proud of. They have only owned this hotel for about 6 months and it is obvious they are making huge efforts to update...

« Location is good but hotel is in urgent need of some TLC. »

« Arrived at the hotel, which to their credit allowed us to check in early as we had to get to a wedding before their usual check-in time. Unfortunately the room was absolutely freezing - we thought the heating might be off, but it was actually on. As we were in a rush we turned the heater up and left for the day. We got back late at night to find the room still extremely cold. As the reception building was closed, and we’d previously been told that the hotel was fully booked, we handed the key in...

« What a nice hotel and a good restaurant. Fantastic room with nice bed. Good food. »

« Room was spotless Food was very good Staff was excellent Will definitely return »

« Nothing Had to move out because the room was terribly hot and the windows could not be opened. We left and went somewhere else »

« Le personnel est très gentil. Ce qu’il faut améliorer : 1. la salle de repas et petit dej au niveau de la réception c’est vraiment étrange et gênant 2. Nous avons attendu près d’1 heure pour avoir le petit déjeuner (beaucoup trop long) 3. Aucun service proposé à l’arrivé, pas d’informations (simple remise de la clef ). 4. Nous avons eu 4 réponses différentes pour l’horaire du petit déjeuner et pareil pour les tarifs . Globalement personnel très gentil mais semble peu professionnel. »

« Breakfast was too greasy even though we asked for ot cooked woth no oil »