Hôtel près de Walker Hawk Sports Complex (Royse City)

« Hotel staff was great! »

« Loved the step in shower, the soft water, and the body wash provided. Ryan was extremely helpful and went over and beyond by helping me retrieve my luggage after the cart got away from me. Was extremely disappointed that there was no microwave in my room, there was no coffee pot in my room, my fridge and iron did not work. »

« I am not able to rate the quality of stay or the property because we were not able to stay! When we arrived for check-in we were informed that our room was no longer available. Apparently the 2 rooms that Expedia showed as remaining were "dirty" and would not be getting cleaned for occupancy, leaving us scrambling to find something else very late at night. The overnight staff was very nice and helpful in delivering this unfortunate news to us. »

« The property is good but was totally disappointed by the staff attitude and almost 3 hours delay at our checking in. It was a protected reservation and was supposed to be a guaranteed one before arrival and check in. »

« Room was good, breakfast was good, they have a variation of orange juice/guava, i wanted regular orange juice but it was still good »

« Room was clean and ready. Breakfast was good. »

« Pluses: Close to harbor Comfy lobby area Day staff helpful Minus: Nite staff and valet---had to wait 15 min for valet to take care and get in at night. Traffic jam with cars in front parked or not moving? Finally found a desk clerk who seemed nonchalant in getting valet until firm in request. Bar service slow at 9:30 and a bit snippy when asked for a menu. Day staff very helpful and pleasant »

« the room was dirty to a point where I didn't even dare to take a shower. »

« When we arrived we noticed no vehicles in the parking lot. There was a note on the front door stating the hotel had a fire back on May 2nd. Noone from Expedia nor the hotel contacted us to notify us the hotel was closed. I will be filing a challenge with my credit card company for a full refund. I was forced to scramble for a place to stay. Expedia you are horrible. Never again. You will hear from me again. »