On arrival at the property in early evening, found a dusty, stale smelling property with very dated facilities and bedding, which we didn't use for the entire week of my stay, choosing to renew it the next day from the local hypermarket.
The setting was wonderful, with a view of the chateau but it soon became clear this was a very neglected property amongst pristine neighbours.A neighbour advised several previous visitors had complained or left early.
After a clean and a day's airing the house was (just) bearable.
A call to the service agent regarding the gas cooker not working took a full 28 hours to visit, and she was a very surly individual, speaking no English, who proved very unhepful.
The calor gas cooker was in fact working, but the gas bottle appeared empty to me, so my mistake.
The agent appeared annoyed, however at the unnecessary callout, and was certainly not able to resolve the non operating T.V.
Areas of concern, which we managed to with some effort work around are as follows.
1. Precipitous staircase leading to upper floor, with wholly inadequate handrail.
2.Balcony with view to chateau had a broken rail, very poorly repaired by inadequate fixings.
Also, a trellis screen attempting to add safety to the open railing, was in itself a hazard, as it was fixed only with garden wire, twisted to a sharp point at several locations, risking cuts .
3.Bathroom door from bedroom could not close, leading to unhygenic smells and lack of privacy.
4.Calor gas bottle for cooker was inside the house , immediately next to the cooker.
Absolutely safety risk
5.Bed was propped up by another botched home made support, totally inadequate. Again no repair, no renewal of a vital part of furnishing.
6.Toilet openly housed in utility room, immediately adjacent to kitchen separated only by a thin wall and opening door only inches from the fridge.
I made no complaint to the agent of the above, due to the surly and inadequate response of her visit, and also because I could not afford alternative accommodation as I had laid out lots of finance to travel to and pay for this holiday.I was also waiting on refund of damage deposit in case of repercussions.
In conclusion, I have lots of photographs evidencing the above which I am quite happy to share, but this forum has no facility.
