57a A. J. Marinho Drive, Off Ajose Adeogun Street, Lagos
Beoordelingen
7,4
Goed
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 48 van 158 beoordelingen" "
10 - Uitstekend
48
Gastenscore: 8 - Goed. 56 van 158 beoordelingen" "
8 - Goed
56
Gastenscore: 6 - Redelijk. 23 van 158 beoordelingen" "
6 - Redelijk
23
Gastenscore: 4 - Matig. 15 van 158 beoordelingen" "
4 - Matig
15
Gastenscore: 2 - Ontzettend slecht. 16 van 158 beoordelingen" "
2 - Ontzettend slecht
16
7,6/10
Netheid
7,8/10
Personeel en service
7,2/10
Voorzieningen
7,0/10
Staat van de accommodatie en faciliteiten
7,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Paul
Reisde met partner
24 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Junior Suite with Ocean view was quite nice, very comfortable bed, spacious bathroom, nice furniture, and linens. The grounds were well kept as was the swimming pool. Restaurants were easily accessible.
Paul
10 nachten verbleven in mei 2024
Reactie van HBV op 24 mei 2024
Good Day Paul, We really do appreciate your kind remarks and look forward to seeing you again at our property, have a wonderful day. Regards,HBV Team.
2/10 – Ontzettend slecht
allene
7 feb 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property is actually a great property however they were remodeling the swimming pool area and they were workers and when I arrived they put me in a room Equipment all over the place
allene
19 nachten verbleven in januari 2024
8/10 – Goed
Mark D
26 jan 2024
Positief: Personeel en service
Nice place inside. But, pool area was not available some repair work being done.
Mark D
1 nacht verbleven in januari 2024
Reactie van HBV Team. op 11 apr 2024
Good Day Mark D, We apologize unreservedly for the pool area being closed on your visit to the hotel.We have totally renovated the pool area and the poolside is now open for you to enjoy on your next visit.Regards,HBV Team.
2/10 – Ontzettend slecht
Motunrayo
30 dec 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I hope this message finds you well.
I noticed a few areas where cleanliness could be improved. I believe that maintaining a high standard of cleanliness is crucial for guest satisfaction.
Here are some suggestions that might help enhance the overall cleanliness of your property. (1) Thorough Cleaning (2) Attention to Detail (3) Regular Inspections (4) Staff Training.
Also, would you please process my "refund" for 1 night through Expedia that I did not stay at your hotel.
Thank you.
Motunrayo
2 nachten verbleven in december 2023
8/10 – Goed
Aiyelabegan
Reisde met partner
29 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aiyelabegan
1 nacht verbleven in december 2023
Reactie van HBV op 30 dec 2023
We are truly appreciative of you taking the time out to review your stay with us. Have a blessed new year and hope to see you again soon.Regards,HBV Team.
10/10 – Uitstekend
Chinyere
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people are nice. Great and friendly
Chinyere
6 nachten verbleven in november 2023
Reactie van HBV op 24 nov 2023
Good day Chinyere,We are delighted you enjoyed your stay at Hotel Bonvoyage and appreciate you taking time out to review us. Have a blessed day and we hope to see you again soon.Regards,HBV Team.
10/10 – Uitstekend
Evans
Reisde met familie
3 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable & Accommodating
The service people are polite and helpful opening doors carrying bags. Swimming pool very clean. Food is prepared well and presentation is exceptional. Laundry services are prompt and meticulous. I've stayed times and would not hesitate to return again.
Stay here feels like home.
Evans
1 nacht verbleven in augustus 2023
Reactie van HBV Team op 3 sep 2023
Good day Mr Oriaikhi,We are delighted you had a pleasant stay with us and grateful you took time out to review us. We look forward to welcoming you back on your next visit. Regards,HBV Team.
2/10 – Ontzettend slecht
Nneka
Reisde met partner
9 jun 2023
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I wish I could give this place 0 stars. The only thing going for them is the location and view of the Lagoon. Otherwise, it’s all terrible.
I booked 3 nights and had to leave after the first night due to mold & blood stains found in my sheets. The mold was in the headboard and other parts of the room. I couldn’t sleep or breathe at night because I am allergic to mold. I decided to check out the next morning. They tried putting me in a different room and I just couldn’t stay.
I requested for a refund and the hotel refused. I was happy to at least pay for the one night I stayed but the hotel kept the money for the remaining 2 nights.
Secondly, they charge you for room service from the restaurant to bring you stale food. For your peace, health & safety — do not book here. I rarely leave reviews for places as I know running a business in Nigeria is hard but this was beyond unacceptable. Please beware.
Nneka
3 nachten verbleven in juni 2023
Reactie van HBV Team op 9 jun 2023
Good Day Nneka,We apologise for the negative experience you had with us, although we've had numerous guests that have been pleased with our service, one dissatisfied guest is one too many. The hotel didn't refuse to refund you for the 2 nights you paid for and didn't stay, this is news to us. The management takes guests complaints extremely seriously and will make sure our quality controls are tightened moving forward.Again, we apologise unreservedly for our shortcomings on this occasion and would ask that you get in touch with us, ask to speak to our MD to find a suitable resolution to the outstanding matter.HBV Team
10/10 – Uitstekend
Chukwuemeka
4 mrt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
Chukwuemeka
1 nacht verbleven in maart 2023
Reactie van HBV Tram op 4 mrt 2023
Dead Guest, we are over the moon that you were delighted with our service and hope to see you again soon.HBV Team
2/10 – Ontzettend slecht
Stephen, Middletown
23 feb 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No elevator, flooded bathroom and light went out twice at night.
Also room has a persisting odor.
I had to check out after one night of a 4 night stay and the hotel refused to refund the remaining 3 nights that I did not stay.
Very disappointing and I feel ripped off.
Stephen
4 nachten verbleven in februari 2023
Reactie van HBV Team op 23 feb 2023
Hello Stephen,I wasn’t aware of your concerns, as far as I was aware, you mentioned you wanted to check out for other reasons than what you’ve said in your review. I’m sorry about the experience you’ve at our hotel, kindly get in touch with us at the hotel and please ask to speak with the MD to see if we can find a way to resolve this amicably.Regards,HBV Team.
10/10 – Uitstekend
Janell
21 feb 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the most amazing place to stay, but I’m reluctant to say that.., because I don’t want everyone coming here. My husband I met here and we’ve had many more experiences here. Just recently, his birthday. The owner was most accommodating to us, and I thank her and her son deeply. It was an amazing time. 🙏. Inshallah
Janell
1 nacht verbleven in februari 2023
Reactie van HBV Team op 21 feb 2023
Hello Janell,We are so grateful you’ve taken time out to leave a lovely review and we appreciate your thoughts immensely. We hope you and your husband continue to enjoy our property and we look forward to welcoming back the both of you on your next visit. HBV Team.
10/10 – Uitstekend
Janell
Reisde met partner
4 feb 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Janell
1 nacht verbleven in januari 2023
Reactie van HBV op 4 feb 2023
Hello Janell,We appreciate you taking time out to leave a review and are delighted at the rating we received! Have a blessed day and we hope to see you again soon.HBV Team.
6/10 – Redelijk
Shynita
Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
31 jan 2023
Negatief: Netheid, staat van de accommodatie en faciliteiten
… it was a nice experience. Thanks
Shynita
1 nacht verbleven in januari 2023
Reactie van HBV op 1 feb 2023
Hello Shynita, Thank you for taking time out to leave a review. We really do appreciate it and we hope to see you again.. Bon Voyage!.HBV Team.
8/10 – Goed
Holly
29 jan 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was nice overall. The pool area is very nice however it would have been nice if they had service for drinks and food by the pool.
The room as good except the shower glass was a bit awkward and didn't open very well. Also the tv channels were continually breaking up or freezing and the tv had backlights that could be seen in the picture.
Overall the hotel was acceptable.
Holly
2 nachten verbleven in januari 2023
Reactie van HBV Team. op 29 jan 2023
Hello Holly,We appreciate your feedback and apologize unreservedly for the issues with the tv. We will get it resolved asap and hope to see you again soon, many thanks again for supporting our business.Regards,HBV Team.
10/10 – Uitstekend
Janell
Reisde met een groep
23 dec 2022
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome place
Janell
Reactie van HBV Team op 24 dec 2022
We are over the moon that you feel this way about us and really appreciate you taking the time to leave a review.
10/10 – Uitstekend
Hannu
5 dec 2022
Hannu
4 nachten verbleven in november 2022
Reactie van HBV Team op 24 dec 2022
Hello Mr Temonen,We’re glad you enjoyed your stay with us and are over the moon with your 10/10 rating!
8/10 – Goed
Katrin
29 nov 2022
Positief: Personeel en service, voorzieningen
Für 1-2 Wochen super gut zur Erholung.
Gastgeber ist sehr freundlich und hilfsbereit.
Je nach Lust…
Immer frisch gekocht .
Katrin
Reactie van HBV. op 29 nov 2022
Hi Katrin,Thanks for taking time to leave a review, we appreciate it and we look forward to welcoming you back.HBV Team.
8/10 – Goed
Sabrina
Reisde met partner
8 nov 2022
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Der Pool und die Außenanlagen sind wunderschön. Das Hotel hat hervorragendes Personal. Wir kommen gerne wieder
Sabrina
Reactie van HBV op 8 nov 2022
Good Day Sabrina,Thank you for your kind review. We hope to see again soon.HBV Tram.
2/10 – Ontzettend slecht
Geverifieerde reiziger
Zakenreiziger
29 okt 2022
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
5 nachten verbleven in oktober 2022
Reactie van HBV Team op 29 okt 2022
Dear guest, We’re sorry we didn’t meet your expectations during your stay as your review suggests. Could you kindly give more information as to why this was the case and we would happily make the necessary improvements.Regards,HBV Team.
8/10 – Goed
Augustus
4 okt 2022
Positief: Netheid, personeel en service en voorzieningen
Pleasant staff, serene sea,view and quiet environment. Meals need to be improved.
Augustus
2 nachten verbleven in oktober 2022
Reactie van MD op 4 okt 2022
Thank you for the positive review, we hope to see you again soon.
10/10 – Uitstekend
Janell
Reisde met partner
11 aug 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property to stay at
Janell
1 nacht verbleven in augustus 2022
Reactie van MD op 13 aug 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.
8/10 – Goed
Tanysha
14 jul 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tanysha
1 nacht verbleven in juli 2022
Reactie van MD op 13 aug 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.
10/10 – Uitstekend
Rolanda
Zakenreiziger
7 jul 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just did one night, everyone was very accommodating and the facilities were clean and my room was delightful
Rolanda
1 nacht verbleven in juli 2022
Reactie van MD op 13 aug 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.
4/10 – Matig
Ahmed Abdelhamid othman
Zakenreiziger
15 mei 2022
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the hotel location, but don’t like the hotel itself, it is very dirty (room, gym, pool area etc), the room furniture is very old and not in proper conditions , the AC was bad, room smell is bad , the toilet area is very narrow and annoying,
The breakfast was very limited even they are not refill if something finished
Ahmed Abdelhamid othman
5 nachten verbleven in mei 2022
6/10 – Redelijk
CONOR
20 apr 2022
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
I'd not book here again
Staff friendly, only issue was poor state of barhroom, hot water supply via shower was brown, iron colour n smell. Broken tiles and door handle as well as no toilet paper on arrival. Breakfast set up very poor. Limited food (trays empty). Could improve but very much a has been hotel (look and feel).
CONOR
2 nachten verbleven in april 2022
8/10 – Goed
Oleh
Zakenreiziger
7 apr 2022
Positief: Netheid
Environment.
Oleh
3 nachten verbleven in maart 2022
2/10 – Ontzettend slecht
teresa
8 feb 2022
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not clean. Refrigerator never worked. Room in poor condition. No hot water Would not recommended
teresa
1 nacht verbleven in februari 2022
10/10 – Uitstekend
Janell
Reisde met een groep, Reisde met partner
22 jan 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beat place ever! My husband and I met here! It will forever be our go too! Love the area, close to most. You just have to deal with the traffic.. be patient. Your in a wonderful place! ❤️💯
Janell
2 nachten verbleven in januari 2022
2/10 – Ontzettend slecht
Oluwatobi
1 jan 2022
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Management is very poor.
Oluwatobi
4 nachten verbleven in december 2021
2/10 – Ontzettend slecht
Cyprian
28 dec 2021
Positief: Netheid
Negatief: Personeel en service, comfort kamer
The hotel is clean bit few of the dtaffs are rude. Also the maintenance is poor and check on process was very terrible.
Cyprian
2 nachten verbleven in december 2021
10/10 – Uitstekend
Janell
Reisde met partner
10 dec 2021
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mine and my husbands favorite place to stay! ❤️💯
Janell
2 nachten verbleven in december 2021
Reactie van MICHAEL op 14 dec 2021
WOW,THANK YOU FOR CHOOSING US.
WE LOOK FORWARD TO SEEING YOU AGAIN.
LOVELY DAY FROM US DEARS.
10/10 – Uitstekend
Janell
Reisde met een groep
20 okt 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is such a special place. Always love it. Great food and accommodation!
Janell
1 nacht verbleven in oktober 2021
Reactie van MICHAEL op 14 dec 2021
WE DEEPLY APPRECIATE YOUR VISIT TO OUR EXQUISITE FACILITY.
WE LOOK FOR TO SEEING AGAIN.
LOVELY DAY!
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
15 aug 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the environment inside the building . The beautifully designed flowers.
Geverifieerde reiziger
1 nacht verbleven in augustus 2021
10/10 – Uitstekend
Rachel
14 aug 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommend this lovely and peaceful hotel
Wonderful place for relaxation. Beautiful gardens and pool and lovely outlook to the water. The place is kept very clean, the staff are very helpful and friendly and the Chef makes delicious food. The only slightly less than excellent part was the shower fittings.
Overall I would highly recommend this hotel and I would definitely come back if I have the chance.
Rachel
6 nachten verbleven in augustus 2021
4/10 – Matig
Geverifieerde reiziger
19 jun 2021
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The bath tubs are very dangerous. I ask for a mat but was never able to attain one. Bad design all the way around in restrooms! Staff was super nice, beautiful property, but I wouldn’t recommend it to anyone because of my experience with the shower.
Geverifieerde reiziger
10 nachten verbleven in juni 2021
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger
28 mei 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Geverifieerde reiziger
2 nachten verbleven in mei 2021
6/10 – Redelijk
Cornelius
16 mei 2021
Positief: Personeel en service
Negatief: Netheid
Just ok
The surrounding area was very nice. Was not allowed to check in early but asked to have a seat as if we would be allowed in a reasonable amount of time. It was 11am. We sat til 11:30. If we couldn’t check in early they could have said so or let us know how long the wait would be. The floor in the room was dirty once we checked in. The place was nice along with surrounding areas, but it could’ve been better. We needed to extend but no one inquired until the day we were leaving and a new booking was already made at another hotel.
Cornelius
2 nachten verbleven in mei 2021
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger, Reisde met familie
10 mei 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything went well. I’m more than satisfied with my stay here at the Hotel Bon Voyage!
Geverifieerde reiziger
1 nacht verbleven in mei 2021
2/10 – Ontzettend slecht
Geverifieerde reiziger
27 apr 2021
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival was greeted by surly staff who acted as though it was a great favour for them to check me in.
The room amenities were terrible the bathroom toilet was set at an angle down so that is one were to sit on it the cover would fall onto your back.
The air conditioner was ineffective so little sleep after a long journey.
The breakfast was abysmal shocking.
I had booked for 3 nights but moved out after one i was definitely miss sold by Expedia on this hotel and wii be making representations to them
Geverifieerde reiziger
3 nachten verbleven in april 2021
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger
18 apr 2021
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
3 nachten verbleven in april 2021
6/10 – Redelijk
Geverifieerde reiziger
Reisde met een groep
12 apr 2021
Negatief: Staat van de accommodatie en faciliteiten
The staff was helpful and nice.
The property is getting old, all rooms are not well maintained.
Geverifieerde reiziger
1 nacht verbleven in februari 2021
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
31 mrt 2021
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best kept secret on the island. Amazing place I always love to go to!
Geverifieerde reiziger
1 nacht verbleven in maart 2021
8/10 – Goed
Geverifieerde reiziger
Reisde met een groep
5 feb 2021
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool area was clean, housekeepers were professional and thorough, receptionists were very helpful. Quite and calm environment, food was nice. Overall, hotel was satisfying.
Geverifieerde reiziger
7 nachten verbleven in januari 2021
2/10 – Ontzettend slecht
Roy vanderploeg
2 jan 2021
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Worse stay in a hotel ever
Nice hotel but lack in maintenance. Room ceiling full of mold. Hot water not hot. Checked in for a quiet new year night but got an illigal house party during curfew starting at 11pm and still ongoing at 4 AM when we checked out as the noise was deafening. Worst stay ever and not worth the money
Roy vanderploeg
1 nacht verbleven in december 2020
Reactie van MIKE op 2 jan 2021
we sincerely apologize for every inconvenience you experience during your stayed in Hotel Bon Voyage.
Our property(rooms)has been renovated recently .
There will be significant improvement on your next visit concerning the raised points we promise.
8/10 – Goed
Okechukwu
2 jan 2021
Okechukwu
9 nachten verbleven in december 2020
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
30 mrt 2020
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I accidentally left a drawer full of belongings when I checked out. When I went back to pick up things that I realized I had lost they had a much larger bundle that I hadn’t realized I was missing
Geverifieerde reiziger
3 nachten verbleven in maart 2020
6/10 – Redelijk
Geverifieerde reiziger
22 mrt 2020
Geverifieerde reiziger
1 nacht verbleven in maart 2020
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
21 mrt 2020
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fridge didnt keep things cold. Room smelled bad after cleaning. There’s no ATM
Geverifieerde reiziger
11 nachten verbleven in maart 2020
6/10 – Redelijk
Geverifieerde reiziger
18 mrt 2020
Positief: Netheid, personeel en service
Negatief: Voorzieningen
I liked the cleanliness inside property. I didn’t like the surrounding area outside the hotel, dirty, noisy, no Restaurant in the area, no Convenience stores. Far from beach. Hotel restaurant expensive and they Did not refund me for shortening my time at the hotel.
Geverifieerde reiziger
13 nachten verbleven in maart 2020
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger, Reisde met partner
17 mrt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I so love all of my Stays here. This place holds a special place in my heart.