Hôtel près de University of Liverpool (Liverpool)

"Personnel attentionné. Emplacement idéal."

"Très belle transformation d’un bâtiment historique. Malheureusement le quartier est encore très peu développé (les bâtiments autour sont encore en grande partie en ruine ou en friche). Beau spa (£20 pour y accéder pendant 2 heures), il faut bien réserver avant d’arriver, car il y a très peu de places "

"Best bang for your buck. Very clean and modern rooms, excellent location, great breakfast. They have a deal with the parking nearby (2 minutes walking distance) which is practical. I would strongly recommend considering this hotel"

"Petit déjeuner parfait. Chambre spacieuse avec vue sur la ville. Personnel très professionnel."

"Une magnifique chambre avec vue comme dans nos rêves !!! Merci à l’équipe du Mercure pour son attention et son dévouement. Si on doit choisir un hôtel à Liverpool c’est lui sans aucun doute !"

"Dear Hotel Manager, Upon arrival on a business trip, the receptionist did not inform me that my room had no air conditioning but was instead heated — in May. I was required to PAY AT CHECK-IN, which I usually never do, and only after payment was I able to see the room. To my surprise, it was extremely hot — 29°C inside. Reception said they couldn’t help and advised me to find another hotel myself at 8 PM. The assistant admitted other guests had complained, and the issue was known. That´s why they recquired payment at check-in only. IT IS FRAUD. After a tense exchange, I was refunded, with manager’s comment on invoice as “ wished to leave five minutes after seeing the room.".. This experience was disappointing and felt dishonest. I expect better transparency and service. "

"Belle chambre, service super mais un peu bruyant à cause de la localisation"