2/10 Horrible
Tiffany
Voyage en couple
10 mai 2026
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very disappointed with this stay and would not return.
The property advertised staffed reception from 2pm onwards and optional contactless check-in/check-out. We arrived around 4:45pm and reception was unattended, with no contactless check-in available. I instead had to call a phone number taped to the reception door for someone to attend.
The room also did not match the listing in several significant ways. The “king room” was not a true king bed but two single beds pushed together. The room advertised a balcony, however the room provided was ground floor with only a sliding glass door. Mobile key entry was advertised but a physical key was provided instead.
The room itself was poorly maintained. The mattresses were extremely uncomfortable, there was only a top sheet on the bed with no quilt or blankets, and the bathroom appeared to have black mould issues with an old mouldy shower curtain instead of the glass screen shown in photos. The shower plumbing made loud banging noises and the hot water became dangerously hot almost immediately.
The fridge was switched off, unstable, and had damaged seals. The TV was very slow and did not include the advertised premium channels. The room was also clearly not soundproof as advertised, as noise from nearby guests could easily be heard throughout the night.
Overall, the room did not match the advertised listing and raised genuine cleanliness, maintenance, and safety concerns.
Tiffany
Séjour de 1 nuit en mai 2026
