Hôtel près de Torricola Team Racing (Rome)

"Bien situé chambre très bien personnel attentif"

"Hôtel fidèle à la description. "

"Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this behavior was shocking and unprofessional. The room was also noisy, and I felt genuinely threatened by the reception staff. Completely unacceptable. Avoid at all costs."

"Chambre confortable et conforme aux attentes . La station de métro à proximité est un vrai plus ainsi que l'arrêt de bus juste devant l'hôtel. Bref un spot très agréable et facile pour visiter Tome . Personnel sympathique. "

"Moins de choix que les années précédentes au pdj. Mais très bon "

"Nous n'avons pas pris de petit déjeuner."

"Grande chambre très propre Mais problème au déjeuner car grand nombre de Phillipins ce qui a provoqué l’ouverture d’un autre lieu pour déjeuner mais manque d’ustensiles et autres "

"Everything was well coordinated. Even special demands were managed. A good reactive team. Quality of hotel and beds are pretty good and the location is relatively quiet."