Tianshan Bergen

Hotel staff did not say very much while checking in. Did not feel welcome… when entering the room, it feels still dirty. Furniture defect, tv didn’t work properly, sketchy stains on the floor in the bedroom. Closet doors don’t close very good (all of them) The only positive I can think of is the poolbar and the staff in that bar.

Our reserved room was not clean and the smell was awful so I was at first shocked . We complained bij the Manager and he resold the problem and gave us another room and that one was more than fine . I would recommend this hotel to every one. Thank you all for the good service. Fam from Amsterdam, the Netherlands