Three on the Bund

Staff was super helpful and upgraded our room at no extra cost when we arrived. Not around much but was great still for our stay

US$280 per night. Terrible room and service so bad the experience. Check-in took half an hour as they did not find Expedia records. GM came back and got this done. Room was not as what was reserved, twin bed. Was changed to a one bed room. No place to put my luggage. Moved two small bed side tables to aisle close to door. Squeezed myself to get out the room. Extremely small the toilet and bath room (shower for one person to stand inside). The room was not clean at all, very dirty. Tooth paste tube was found damaged after the cap was open. Gosh, 30+ years traveling I have never experienced this. The next day walked back to hotel at 12:15 and was locked out not able to get into my room to fetch luggage to check out. Out told all hotels lock the door at 12pm at checkout date. Obviously Expedia, other than the hotel, as a leading brand is the industry is also responsible for this terrible, unpleasant and vacation-killing experience. Why hotel has not records? Integration between Expedia and gore is a key.

My wife and I finally made a trip to China for the first time. When we were looking for a hotel that resembled the true character of chinese architecture we picked the Shanghai Royal Garden Hotel. We chose the Royal Garden for its exquisite looks, character and gardens. We were not disappointed. The hotel is made up of several separate multi level buildings offering a spa, workout, restaurants, halls for weddings and banquets and conventions. The main building for the guest rooms. The grounds look like an asian paradise and are so clean and manicured the guest are out walking around doing photo ops everywhere. The staff are very nice and were very helpful even tho I couldn't speak chinese. They used translator apps on their phones to communicate as I did too. They had a breakfast buffet in the mornings which was awesome. There was so much food to chose from. There is also a dinner buffet or you can go upstairs to the restaurant and order off there menu. The food for dinner was great too. When we booked this hotel we actually didn't consider the location in Shanghai. As it turned out it was a 35 to 45 minute car ride to the heart of central Shanghai where there's major shopping to do and all the touristy sites. Another alternative was the subway. There is a station right across the street which was so convenient, cheap and fast. If you used Didi which is like Uber over there it was awesome. It was cheap plus someone came very quickly. I definitely recommend here.