Best Western-accommodaties in Thompson Okanagan

'Very clean and comfortable 👌'

'It seems like effort was made to keep the property up to date and clean but the customer service was lacking in my opinion! During check in one staff member constantly spoke with the gentleman checking me in while completing ignoring that he was with a customer (me). Meanwhile, even though I requested in the comment section of my Expedia booking that I’d like an early check in there was NO communication as to the availability nor cost of such a thing. Even during my actual check in there was NO...

'While the rooms seemed clean, the breakfast was ok (need real scrambled eggs)…. The pool and hottub were not clean and had scum built up on the sides. My 9 yo grandson would not go in. The patio deck definitely needs some TLC for the guests to enjoy.'