Hôtel près de The Brook Theater (Southampton)

« Accueil chaleureux! Excellent service au restaurant de l’hôtel par notre serveur Dan et nourriture excellente. »

« No lifts. »

« J’ai tout simplement adoré »

« Les tables du restaurant ne sont pas nettoyées entre les différents clients. Il faudrait aussi annoncer qu'il n'y a pas de service aux tables, il faut commander notre repas au bar. »

« Chambres très agréables. Super coin spa ! Et petit dej très bien »

« Manque d'information lors de l'arrivée à l'hôtel, car il faut appeler le numéro sur la pancarte en façade, pour connaître le code et obtenir sa clé qui donne accès à l'appartement. À par ça très bel espace bon appartement manque un peu de propreté au niveau des sanitaires. Mais très bonne impression lors de l'arrivée. »

« Good value. Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking. Location fab for Portswood and easy to find parking on a Saturday night . »

« Great apartment, super friendly host! »

« Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied »

« Good »

« Everything was perfect except for their internet connection which was very poor »

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« Excellent value for a budget hotel. Clean and tidy, the bed was comfy and the shower was excellent. Checkin was over the phone and was super friendly and helpful »

« Very dirty place, room and sheets stank of unwashed bodies. »

« Super séjour!! Merci beaucoup »

« First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left...

« I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...

« No good internet rooms are poorly kept no television just and empty room with a bed »

« The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here. »