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Beoordelingen van Apartamentos Oro Blanco

2 out of 5
Apartamentos Oro Blanco
Avenida Arquitecto Gómez Cuesta, 12, Playa de las Americas, Arona, Tenerife

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 37 van 187 beoordelingen" "
Gastenscore: 8 - Goed. 77 van 187 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 187 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 187 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 187 beoordelingen" "

7,4/10

Netheid

7,6/10

Personeel en service

7,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Ligging is prima. Alles aanwezig in appartement . Badkamer wel wat verouderd. Jammer dat je moet betalen voor WiFi.
3 nachten verbleven in februari 2019
Reactie van Pedro op 9 apr 2019
Thanks very much for your valuable feedback and recommendation. We are very happy that you enjoyed the quality and service of the Oro Blanco Apts. Very grateful for your visit. Always Welcome :) Kind regards.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel, aardig psrsoneel en receptie. Helpen bij vragen
7 nachten verbleven in december 2018
Reactie van Pedro op 8 jan 2019
Thanks very much for your valuable feedback and recommendation. Dear Guest , We are very happy that you enjoyed the quality and service of the Oro Blanco Apts. Very grateful for your visit. Always Welcome :) Kind regards

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Goede locatie maar slecht bed
Goede locatie, overal op loopafstand van en goed te bereiken met de bus vanaf het vliegveld. Fijn verwarmd zwembad. Alleen de bedden zijn hard en je voelt de veren erin steken. Ook kan je 's nachts geluidsoverlast hebben doordat je in een uitgaansgebied zit.
7 nachten verbleven in maart 2018

8/10 – Goed

Annet, Limburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Redelijk hotel
Het hotel was in orde, schoon, Centraal, vriendelijk personeel...

6/10 – Redelijk

joseph

Positief: Netheid, voorzieningen
Staff are excellent. The locale is good.Plumbing is in need of upgrade general decor a little tired, but clean.
7 nachten verbleven in maart 2024
Reactie van Pedro op 3 apr 2024
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Noted the different points for further improvements.Very grateful for your visit.Always Welcome :)Kind regards.

10/10 – Uitstekend

Barry ROBERT

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff and comfortable accommodation. Got an upgrade on my apartment for free
4 nachten verbleven in maart 2024
Reactie van Pedro op 21 mrt 2024
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

2/10 – Ontzettend slecht

Mabel

3 nachten verbleven in maart 2024
Reactie van Pedro op 22 mrt 2024
Buenas tardes Mabel, sentimos mucho que la estancia no haya sido de su agrado, muchas gracias por su visita.saludos.

6/10 – Redelijk

Lyndon

Basic accommodation bit noisey
Reactie van Pedro op 19 feb 2024
Dear Customer,Thanks very much for your valuable feedback Very grateful for your visit.Always Welcome :)Kind regards.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
1 nacht verbleven in februari 2024
Reactie van Pedro op 12 feb 2024
Dear Customer,Thanks very much for your valuable feedback.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

10/10 – Uitstekend

miss l

Reisde met familie
Positief: Netheid, comfort kamer
nice soacious room everything we needed for self catering helpful staff great location
7 nachten verbleven in januari 2024
Reactie van Pedro op 6 feb 2024
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

6/10 – Redelijk

Alejandro

Reisde met familie
Negatief: Netheid, comfort kamer
2 nachten verbleven in februari 2024
Reactie van Pedro op 6 feb 2024
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

10/10 – Uitstekend

Samantha

1 nacht verbleven in februari 2024
Reactie van Pedro op 5 feb 2024
Dear SamanthaThanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

8/10 – Goed

Sean

Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2024
Reactie van Pedro op 5 feb 2024
Dear Sean Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

8/10 – Goed

Gunnar

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We think this hotel must have memories of better times. The service was good, and the beds were comfortable, but the sofa in the apartment was hard to figure out how to sit on! :-) It's actually a sofa bed, but when you don't need one and want to sit and watch TV, you can't lean back or find a comfortable position. The apartment was clean, but there were a lot of tiny flies in the bathroom.
2 nachten verbleven in januari 2024
Reactie van Pedro op 30 jan 2024
Dear Customer,Thanks very much for your valuable feedbackNoted the different points for further improvements.Very grateful for your visit.Always Welcome :)Kind regards.

10/10 – Uitstekend

Winnie Sanden

7 nachten verbleven in januari 2024
Reactie van Pedro op 24 jan 2024
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
1 nacht verbleven in januari 2024
Reactie van Pedro op 24 jan 2024
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts..Very grateful for your visit.Always Welcome :)Kind regards

8/10 – Goed

paul

3 nachten verbleven in november 2023
Reactie van Pedro op 13 nov 2023
Dear Paul Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards

4/10 – Matig

Verity

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Pedro op 30 okt 2023
buenas tardes sentimos mucho que la estancia no haya sido de su agrado.saludos.

8/10 – Goed

Doreen

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023
Reactie van Pedro op 22 sep 2023
Dear Doreen Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts..Very grateful for your visit.Always Welcome :)Kind regards.

4/10 – Matig

Fernando

Negatief: Netheid
M
1 nacht verbleven in september 2023
Reactie van Pedro op 11 sep 2023
buenos días , sentimos mucho que su estancia no haya sido de su agrado, muchas gracias por dejar su reseña.

2/10 – Ontzettend slecht

Lucy

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
The check in was easy and friendly but we booked for a family and only two beds were made up. We were given extra sheets but the pull out bed that was supposed to be there wasn’t there so we had to sleep a family of 4 in 3 beds as they said there was nothing they could do.
1 nacht verbleven in augustus 2023
Reactie van Pedro op 14 aug 2023
Dear LucyWe are sorry that your stay was not as good as you expected. We write down your comments and we will take them into account to offer a better experience to our guests. Thanks for your opinion.

8/10 – Goed

Lina

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Recordar que la estadía es para descansar y las personas de los apartamentos contiguos no respetan y hacen mucho ruido. Recordar eso
1 nacht verbleven in juni 2023
Reactie van Pedro op 14 aug 2023
muchas gracias por dejar sus comentarios, tomamos nota de ello, y lo tendremos en cuenta para intentar seguir mejorando.

10/10 – Uitstekend

Abdulle

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and good communication, Was a nice apartment and lovely sea view from my balcony, will repeat and recommend.
1 nacht verbleven in juni 2023
Reactie van Pedro op 22 jun 2023
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

10/10 – Uitstekend

Jose Domingo

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lo recomiendo 👍
1 nacht verbleven in mei 2023
Reactie van Pedro op 29 mei 2023
buenos días Jose, muchas gracias por dejar su reseña, estamos muy contentos en saber que la estancia ha sido de su agrado.saludos.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff are amazing so nice very helpful. Beds not to comfy. All in nice hotel. Will be back
1 nacht verbleven in mei 2023
Reactie van Pedro op 29 mei 2023
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, comfort kamer
We always stay at Oro Blanco as the property is a clean welcoming place ideally situated for whatever you need to do.
9 nachten verbleven in maart 2023
Reactie van Pedro op 27 mrt 2023
Dear SarahDear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Noted the different points for further improvements.Very grateful for your visit.Always Welcome :)Kind regards.

4/10 – Matig

Birger

Positief: Netheid
2 nachten verbleven in maart 2023
Reactie van Pedro op 27 mrt 2023
Dear Customer,Thanks very much for your valuable feedback Very grateful for your visit.Always Welcome :)Kind regards.

6/10 – Redelijk

Massimiliano

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
1 nacht verbleven in maart 2023
Reactie van Pedro op 9 mrt 2023
Estimado Maximiliano, muchas gracias por dejar sus comentarios, estamos muy contentos en saber que su estancia ha sido de su agrado.

10/10 – Uitstekend

Simen

Reisde met een groep
Positief: Netheid, comfort kamer
5 nachten verbleven in februari 2023
Reactie van Pedro op 6 mrt 2023
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

2/10 – Ontzettend slecht

James

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The rooms are very cold the quilts under the linen had yellow stains everywhere same with the mattresses there also so uncomfy there all dipped in the middle atleast 20years old u have to pay a deposit for everything even a Tv remote just a joke so overall absolutely never again and I’m glad I only stayed 1 night anymore than that I would have been needing a back brace and some sort of vaccination don’t do it
2 nachten verbleven in februari 2023
Reactie van Pedro op 28 feb 2023
First of all thanks very much for choosing the Oro Blanco Apartments. We regret very much your dissatisfaction with the stay. We note your comments to investigate your case and put the all necessary solutions needed since our purpose is always to guarantee the well-being of our clients. TV remote has no additional cost, you simply have to leave a deposit of 10 EUR that you will get back once the item is returned, so we can confirm that our TV Option is 100% free. We feel very sad after reading about your experience thas why we would like to inform you that our doors are always open for you, family & friends where our goal is to make your next experience as pleasant as possible.

8/10 – Goed

Mats

Reisde met familie
Positief: Netheid, comfort kamer
21 nachten verbleven in februari 2023
Reactie van Pedro op 6 mrt 2023
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

6/10 – Redelijk

David

Reisde met familie
The apartments are quite tired but good enough. Kitchen equipment is minimal, beds and linen clean-ish, pool is good but lifeguards are emotionless and strict. Pretty good location
6 nachten verbleven in februari 2023
Reactie van Pedro op 17 feb 2023
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Noted the different points for further improvements.Very grateful for your visit.Always Welcome :)Kind regards

2/10 – Ontzettend slecht

Dan

Negatief: Netheid, comfort kamer
Horrible hotel.
Bathroom smelled of sewage. Bathroom door didn’t close. Demanded a cash deposit.
3 nachten verbleven in februari 2023
Reactie van Pedro op 8 feb 2023
We’re sorry you were unhappy – we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Matig

Inge Harry

Negatief: Netheid
Tilstand
Slitne rom og hele hotellet så slitt ut.bråk og musikk fra barer i nærheten.
8 nachten verbleven in januari 2023
Reactie van Pedro op 7 feb 2023
Dear Inge We’re sorry you were unhappy – we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Goed

Jacqueline

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and spacious
28 nachten verbleven in januari 2023
Reactie van Pedro op 7 feb 2023
Dear JacquelinThanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

2/10 – Ontzettend slecht

Adam

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Pedro op 6 mrt 2023
We are sorry that your stay was not as good as you expected. We write down your comments and we will take them into account to offer a better experience to our guests. Thanks for your opinion.

8/10 – Goed

Gary

7 nachten verbleven in januari 2023
Reactie van Pedro op 6 mrt 2023
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

6/10 – Redelijk

Desmond

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Beautiful property outside and amazing staff. Inside needs a total revamp, way to old and dated and full of ants, would stay again do
8 nachten verbleven in januari 2023
Reactie van Pedro op 1 feb 2023
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Noted the different points for further improvements.Very grateful for your visit.Always Welcome :)Kind regards.

2/10 – Ontzettend slecht

Rikke

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dyr som kravlet på veggene, utrolig dårlige senger og skittent!
Reactie van Pedro op 13 jan 2023
We’re sorry you were unhappy – we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 – Matig

David

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very old and tired but you get what you pay for a budget Apt after all.
Reactie van Pedro op 13 jan 2023
We’re sorry you were unhappy – we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Uitstekend

Alla

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good!
Reactie van Pedro op 26 dec 2022
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Always Welcome :)Kind regards.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
It was generally ok.
1 nacht verbleven in november 2022
Reactie van Pedro op 26 dec 2022
Dear Customer,Thanks very much for your valuable feedback and recommendation.We are very happy that you enjoyed the quality and service of the Oro Blanco Apts.Very grateful for your visit.Always Welcome :)Kind regards.

8/10 – Goed

Cristina

1 nacht verbleven in oktober 2022

8/10 – Goed

Esther

1 nacht verbleven in oktober 2022

8/10 – Goed

Francisco moises

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien en general
1 nacht verbleven in augustus 2022
Reactie van Pedro. op 26 aug 2022
Estimado Francisco muchas gracias por dejar una reseña positiva en nuestro complejo, estamos muy contentos que su estancia haya sido de su agrado

4/10 – Matig

Bianca

Reisde met een groep
Negatief: Netheid
Unico lato positivo del nostro appartamento era la posizione molto vicina al centro. Per il resto è stato tutto piuttosto deludente: il nostro appartamento non era per niente pulito ma soprattutto non attrezzato, eravamo in 7 e avevamo una pentola e una padella minuscole (impossibile cucinare per 7 persone) 6 forchette e 6 coltelli, un mini tagliere, 6 letti una brandina da montare tutta rotta dove nessuno voleva dormire e così via. Nonostante ciò il colmo è stato quando a nostra insaputa ci hanno disattivato le chiavi dell’appartamento (non permettendoci più di entrare in camera dove avevamo lasciato tutto soldi compresi) perché a detta loro la sera prima avevamo fatto troppa confusione e dovevano farci un reclamo perché se fosse nuovamente successo ci avrebbero fatto pagare 240€ di penale. Considerando che era pieno di gente giovane che faceva chiasso tutto il giorno e tutta la notte non ho idea di come abbiano fatto a dire che noi facevamo confusione (cosa a nostro parere assolutamente assurda dato che a mezzanotte eravamo già uscite), ma soprattutto loro stessi (l’hotel) tenevano musica in piscina accesa al massimo a partire dalla mattina presto, cosa assolutamente fastidiosa dato che la sera tornavamo tardi e la mattina non riuscivamo per niente a dormire dato che c’era sempre confusione. Morale della favola, spendete un po’ di più ma non andate in questo manicomio!!
7 nachten verbleven in juli 2022

8/10 – Goed

John

Negatief: Staat van de accommodatie en faciliteiten
It was ok
10 nachten verbleven in mei 2022
Reactie van pedro op 26 mei 2022
Thanks very much for your valuable feedback and recommendation. We are very happy that you enjoyed the quality and service of the Oro Blanco Apts. Very grateful for your visit. Always Welcome :) Kind regards John

10/10 – Uitstekend

Christopher

3 nachten verbleven in april 2022
Reactie van Pedro op 6 mei 2022
Dear Christopher Thanks very much for your valuable feedback and recommendation. We are very happy that you enjoyed the quality and service of the Oro Blanco Apts. Very grateful for your visit. Always Welcome :) Kind regards.

8/10 – Goed

Niamh

Reisde met een groep
Negatief: Comfort kamer
Friends trip
Perfect location close to the main strip and safari mall!
6 nachten verbleven in april 2022
Reactie van Pedro op 3 mei 2022
Dear Niamh Thanks very much for your valuable feedback and recommendation. We are very happy that you enjoyed the quality and service of the Oro Blanco Apts. Very grateful for your visit. Always Welcome :) Kind regards.

4/10 – Matig

Joe

Reisde met familie
Negatief: Comfort kamer
Noisy next to main road
Wet noisy next to main road.
4 nachten verbleven in april 2022
Reactie van Pedro op 18 apr 2022
Dear Joe We’re sorry you were unhappy – we’ll work hard to fix the issue you experienced. Thanks for letting us know.