Budgethotels in Teesside

'Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay'

'Prima hotel en mooie kamer. Goede locatie als je naar The Stockton Globe gaat. De bedden zijn wel erg hard en er zit een brandmelder boven het bed die elke paar seconden knippert. Hierdoor hebben wij niet goed geslapen. De foto's die hierbij staan van het mooie strand en de pier zijn wat misleidend, aangezien dit een half uur verderop ligt met de auto. Niet bij het hotel dus!'

'Grote kamer, weinig geluidsoverlast van de weg naast het hotel'

'Room not clean '

'The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour. When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.'

'Not what I expected for the cost. More like a bed and breakfast. Would not use again'