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Beoordelingen van Mövenpick Hotel & Casino Malabata Tanger

5 out of 5
Mövenpick Hotel & Casino Malabata Tanger
Route de Malabata, Baie de Tanger, Tangier

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 35 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 112 beoordelingen" "

7,2/10

Netheid

7,2/10

Personeel en service

7,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Rudy

1 nacht verbleven in juni 2022
Reactie van Imane op 14 jul 2022
Cher Mr Rudy, Je vous remercie pour votre évaluation positive postée du Expédia, suite à votre récente expérience au Mövenpick Hotel & Casino Malabata. Je suis ravi d’apprendre que votre séjour s’est déroulé dans d’excellentes conditions. Je partagerais vos précieuses impressions avec l’ensemble des équipes qui sera fier d’avoir répondu à vos attentes. Dans l’attente du plaisir de vous accueillir à nouveau au Mövenpick Hotel & Casino Malabata, votre « home away from home » à Tanger, Cordialement vôtre. Alain Rillof Directeur Général

8/10 – Goed

sjoerd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2019
Reactie van IK op 12 nov 2019
Dear Mr Sjoerd, Thank you for sharing your opinion on Expedia following your recent stay at Mövenpick Hotel & Casino Malabata. We are very happy to know that you had a memorable and positive experience with us. It would be our great pleasure to welcome you again, Sincerely Alain Rillof General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Slechte communicatie met personeel, weinig die goed Engels spreken. Geld geld geld dat is wat hier telt
2 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Zwembad was goed, de rest is teleurstellend. De kamers zijn heel lelijk
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De verwachting is hoog. Als je binnenkomt word je vriendelijk ontvangen. Mooie entree. De kamers zijn gedateerd, maar wel heel ruim. De kamers worden dagelijks netjes gemaakt. Schone bedden en handdoeken. Het ontbijt s'morgens was heel erg lekker. Heel uitgebreid met o.a. vers fruit, beleg, broodjes, omelet, marokkaanse pannekoekjes en vers geperste jus d' Orange en muntthee. Wat wij wel jammer vonden dat was dat als je tussen de middag wilde eten of drinken de prijzen echt heel erg hoog waren. Bijvoorbeeld 1 koffie 45dirham (ongeveer €4,50) Wat ervoor zorgde dat veel mensen buiten eten en drinken gingen halen. Als de prijzen gehalveerd werden zouden meer mensen in het hotel zelf eten en drinken. Mooi groot zwembad. Je kon elke dag schone strandlakens krijgen. We hebben het enorm naar onze zin gehad. Hotel is dus een aanrader.
13 nachten verbleven in juli 2019
Reactie van IK op 21 aug 2019
Dear Customer…. Thank you very much for having chosen the Mövenpick Hotel & Casino Malabata and for having taken the time to rate your recent experience with us. We are glad to know that you enjoyed your stay and our product. We are always happy to hear from a satisfied guest: your beautiful impressions count for us and we will share them with our team who will be encouraged to improve even more. It would be our great pleasure to welcome you back in the near future. Sincerely. Alain Rillof General Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Aardig personeel Vieze kamers worden niet goed schoongemaakt Schimmel badkamer ,heel gehorig Consumpties duur Zwembad tekort aan ligbedden en parasols Wij gaan hier niet meer terug Ontbijt stelt biks voor droog brood Tekort aan glazen en kopjes
14 nachten verbleven in juli 2019
Reactie van IK op 16 aug 2019
Dear Mister, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in juli 2019
Reactie van IK op 6 aug 2019
Dear Mister Thank you very much for your positive assessment of your recent experience at our hotel. We are glad that you enjoyed your overall stay. I will share your precious impressions with all our Team who will be very proud and delighted that it was up to your expectations. We hope to have the pleasure of welcoming you very soon again. Alain Rillof General Manager

10/10 – Uitstekend

Jan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top: zeer schoon Tip: parkeerplaats uitbreiden .........
1 nacht verbleven in juni 2019
Reactie van IK op 1 jul 2019
Dear Mr Jan, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in april 2019
Reactie van IK op 30 apr 2019
Dear Sir, Thank you very much for your positive assessment of your recent experience at our hotel. We are glad that you enjoyed your overall stay. I will share your precious impressions with all our Team who will be very proud and delighted that it was up to your expectations. We hope to have the pleasure of welcoming you very soon again. Alain Rillof General Manager

10/10 – Uitstekend

Omar

Positief: Netheid, staat van de accommodatie en faciliteiten
Great experience
2 nachten verbleven in mei 2024

8/10 – Goed

Meryem

3 nachten verbleven in februari 2024

4/10 – Matig

pieter

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very noisy rooms, dated hotel, no espresso at breakfast
2 nachten verbleven in december 2023
Reactie van IK op 1 feb 2024
Dear Mr Pieter, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

10/10 – Uitstekend

Josue

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Staff was Amazing and the view from my room was beautiful. I will be returning to Tangier
2 nachten verbleven in november 2023
Reactie van IK op 1 feb 2024
Dear Mr Josue, Thank you for sharing your opinion on Expedia following your recent stay at Mövenpick Hotel & Casino Malabata. We are very happy to know that you had a memorable and positive experience with us. It would be our great pleasure to welcome you again, Sincerely Alain Rillof General Manager

4/10 – Matig

nasrdine

3 nachten verbleven in september 2023
Reactie van IK op 1 feb 2024
Cher Mr Nasrdine, Je vous remercie pour votre évaluation positive postée du Expédia, suite à votre récente expérience au Mövenpick Hotel & Casino Malabata. Je suis ravi d’apprendre que votre séjour s’est déroulé dans d’excellentes conditions. Je partagerais vos précieuses impressions avec l’ensemble des équipes qui sera fier d’avoir répondu à vos attentes. Dans l’attente du plaisir de vous accueillir à nouveau au Mövenpick Hotel & Casino Malabata, votre « home away from home » à Tanger, Cordialement vôtre. Alain Rillof Directeur Général

10/10 – Uitstekend

Amparo

Reisde met een groep, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very nice and professional staff
1 nacht verbleven in september 2023
Reactie van IK op 1 feb 2024
Dear Mr Amparo, Thank you for sharing your opinion on Expedia following your recent stay at Mövenpick Hotel & Casino Malabata. We are very happy to know that you had a memorable and positive experience with us. It would be our great pleasure to welcome you again, Sincerely Alain Rillof General Manager

4/10 – Matig

Jagadeesh

Negatief: Netheid, staat van de accommodatie en faciliteiten
We booked 2 rooms and one of them smelled like heavy smoke and were unable to move one of the rooms, rooms are outdated.
2 nachten verbleven in augustus 2023
Reactie van IK op 1 feb 2024
Dear Mr Jagadeesh,Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

2/10 – Ontzettend slecht

Amir

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Expérience horrible! Pas de climatisation, nous avons dû changer trois fois de chambres. Le hall de la réception ressemble a un bureau des plaintes.
1 nacht verbleven in augustus 2023
Reactie van IK op 1 feb 2024
Cher Mr Amir,Nous avons reçu vos commentaires et tenons à vous remercier d'avoir pris le temps d'exprimer votre expérience personnelle au Mövenpick Hotel & Casino Malabata Tanger. Nous regrettons devoir apprendre que votre séjour n’a pas été à la hauteur de vos attentes et vous remercions de vos observations, qui nous permettront de continuellement améliorer notre prestation de service. Espérant vous accueillir de nouveau et faire du Mövenpick Hotel & Casino Malabata votre « home away from home » à Tanger, Alain Rillof Directeur Général

10/10 – Uitstekend

Sakar,Nadia

Positief: Netheid, personeel en service
7 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Yasmin

4 nachten verbleven in juli 2023
Reactie van IK op 1 feb 2024
Dear Mrs Yasmine,Thank you very much for your positive assessment of your recent experience at our hotel. We are glad that you enjoyed your overall stay. I will share your precious impressions with all our Team who will be very proud and delighted that it was up to your expectations. We hope to have the pleasure of welcoming you very soon again. Alain Rillof General Manager

2/10 – Ontzettend slecht

loubna

Negatief: Netheid, personeel en service
1 nacht verbleven in juni 2023
Reactie van IK op 1 feb 2024
Dear MrS Loubna, Thank you very much for your positive assessment of your recent experience at our hotel. We are glad that you enjoyed your overall stay. I will share your precious impressions with all our Team who will be very proud and delighted that it was up to your expectations. We hope to have the pleasure of welcoming you very soon again. Alain Rillof General Manager

6/10 – Redelijk

ahmad

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Never again
It was one our dream vacation unfortunily it turn to an unconfortable stay as rhe bed was broke , no coffee in The room even worse the AC was our nightmare we couldn't sleep the room was like a sauna We had r open both doors in order to cool it down to comfortable temperature
2 nachten verbleven in mei 2023
Reactie van IK op 19 mei 2023
Dear Mr Ahmad, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

10/10 – Uitstekend

Hesham

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I love it service was excellent , everyone there was so friendly. I’m really enjoyed my stay there
2 nachten verbleven in april 2023
Reactie van IK op 1 feb 2024
Dear Mr Hisham, Thank you very much for your positive assessment of your recent experience at our hotel. We are glad that you enjoyed your overall stay. I will share your precious impressions with all our Team who will be very proud and delighted that it was up to your expectations. We hope to have the pleasure of welcoming you very soon again. Alain Rillof General Manager

8/10 – Goed

Aziz

Reisde met een groep
Positief: Netheid, personeel en service
3 nachten verbleven in maart 2023
Reactie van IK op 27 apr 2023
Dear Mr Aziz, Thank you for sharing your opinion on Expedia following your recent stay at Mövenpick Hotel & Casino Malabata. We are very happy to know that you had a memorable and positive experience with us. It would be our great pleasure to welcome you again, Sincerely Alain Rillof General Manager

6/10 – Redelijk

Stephen, Alabaster

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The service by all the staff was excellent. The temperature is the room was awful, the air conditioning was teribly inadequate.
Reactie van IK op 2 dec 2022
Dear Mr Stephen, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

6/10 – Redelijk

Alexandra

Reisde met partner
Positief: Personeel en service
Ac was broke in room, floors were dirty, and very loud. All workers very nice and helpful though. Sadly pool is not heated so unusable except in very hot months.
2 nachten verbleven in oktober 2022
Reactie van Imane op 11 okt 2022
Dear Mrs Alexandra, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

10/10 – Uitstekend

Mourad

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien todo
1 nacht verbleven in september 2022
Reactie van Imane op 27 sep 2022
Cher Mr Mourad, Je vous remercie pour votre évaluation positive postée du Expédia, suite à votre récente expérience au Mövenpick Hotel & Casino Malabata. Je suis ravi d’apprendre que votre séjour s’est déroulé dans d’excellentes conditions. Je partagerais vos précieuses impressions avec l’ensemble des équipes qui sera fier d’avoir répondu à vos attentes. Dans l’attente du plaisir de vous accueillir à nouveau au Mövenpick Hotel & Casino Malabata, votre « home away from home » à Tanger, Cordialement vôtre. Alain Rillof Directeur Général

8/10 – Goed

Nadia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall great 😊
It was nice 👍 swimming pool very nice.. breakfast was good…staff was helpful and professional 👍
4 nachten verbleven in september 2022
Reactie van IK op 23 sep 2022
Dear Mrs Nadia, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

10/10 – Uitstekend

Kamlesh

Positief: Netheid, personeel en service en voorzieningen
The customer service was very good , however the rooms and common areas need a lot of attention as it is very dated .
3 nachten verbleven in augustus 2022
Reactie van IK op 23 sep 2022
Dear Mr Khamlesh, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

10/10 – Uitstekend

Yousef

Positief: Personeel en service, voorzieningen
Negatief: Netheid
5 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Yassir El

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le personnel est gentil mais peu qualifié pour un 5 étoile du groupe accor!!!! Les prestations sont médiocres notamment dans la chambre moisissure dans la salle de bain, toile d’araignée, pas d’équipement dans le balcon, joints se décollent …Le petit dej assez limité et les viennoiseries 1 jour sur 2 sont secs voir rassis! Le jus d’orange est fait maison à souligner! Ainsi que la piscine et le jardin sont bien entretenu. Et bien sûr contrairement à ce que laisse suggères les photos la plage n’est pas privée et non surveillée!!
9 nachten verbleven in augustus 2022
Reactie van Imane op 26 aug 2022
Cher Mr Yassir, Nous avons reçu vos commentaires et tenons à vous remercier d'avoir pris le temps d'exprimer votre expérience personnelle au Mövenpick Hotel & Casino Malabata Tanger. Nous regrettons devoir apprendre que votre séjour n’a pas été à la hauteur de vos attentes et vous remercions de vos observations, qui nous permettront de continuellement améliorer notre prestation de service. Espérant vous accueillir de nouveau et faire du Mövenpick Hotel & Casino Malabata votre « home away from home » à Tanger, Alain Rillof Directeur Général

4/10 – Matig

Wisam

Negatief: Netheid, personeel en service
They don’t allowed for visitor or a friend coming inside the hotel and they are so bad with the parking takes a long time
4 nachten verbleven in augustus 2022
Reactie van Imane op 26 aug 2022
Dear Mr Wisam, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

2/10 – Ontzettend slecht

Mohammed

4 nachten verbleven in augustus 2022
Reactie van Imane op 26 aug 2022
Dear Mr Mohamed, Thank you for sharing your opinion on Expedia following your recent stay at Mövenpick Hotel & Casino Malabata. We are very happy to know that you had a memorable and positive experience with us. It would be our great pleasure to welcome you again, Sincerely Alain Rillof General Manager

2/10 – Ontzettend slecht

hallgrímur

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad experiance very
The service was really slow and i bookt the most expensive room ther and didnt have water towel ore bathrobe in my room ore hair dryer i askt 3 times for it and the 4 time i got mad and i got it the double charged me for the food that i later see after i leave 1 cokacola cost like 4 dollar crazy over all the most expensive shiti hotel i ever stay inn and my room falling to pices
3 nachten verbleven in juli 2022
Reactie van IK op 1 feb 2024
Dear Mr Hallgrimur, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

8/10 – Goed

jaafar, miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful view
2 nachten verbleven in juli 2022
Reactie van Imane op 26 aug 2022
Dear Mr Jaafar, Thank you for sharing your opinion on Expedia following your recent stay at Mövenpick Hotel & Casino Malabata. We are very happy to know that you had a memorable and positive experience with us. It would be our great pleasure to welcome you again, Sincerely Alain Rillof General Manager

2/10 – Ontzettend slecht

Iline

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Smutsigt gammalt
3 nachten verbleven in juli 2022
Reactie van Imane op 26 aug 2022
Dear Mrs Iline, Thank you very much for having chosen our hotel and for having taken the time to share your recent experience at the Mövenpick Hotel & Casino Malabata. Your opinion is constructive and important for us. Despite the fact that our guest’s comfort and convenience are the heart of our priorities, we are sorry not to have been able to meet your expectations: we would like to apologise for the inconveniences caused during your stay. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

2/10 – Ontzettend slecht

Steven

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad experience
The stay began with the rooms not being as described and smelling. Upon complaining we were asked to pay for an upgrade for additional 50% cost. As it was late we were forced to accept. On checkout we asked to speak with the general manager or guest relations and were told they were not available. I have been a gold member of hotels.com and regularly travel internationally staying in numerous hotel but I have never received such bad service from a reputable 5 star hotel. this hotel prides itself on its historical reputation which no longer exists.
3 nachten verbleven in juni 2022
Reactie van Imane op 14 jul 2022
Dear Mr Steven, Thank you very much for having chosen our hotel and for having taken the time to share your remarks I’m very distressed to learn that we have failed to give you complete satisfaction and I would like to express all my apologies for the inconveniences caused to you during your visit. I consider your letter as a very valuable document, which helps us to improve on our services and products. We have handled your comments and, since, made the necessary corrections. I sincerely hope we shall be able to regain your trust, in order for us to demonstrate our hospitality. Looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata, Very sincerely yours. Alain Rillof General Manager

10/10 – Uitstekend

Arnab

1 nacht verbleven in juni 2022
Reactie van Imane op 8 jun 2022
Cher, Je vous remercie pour votre évaluation positive postée du Expédia, suite à votre récente expérience au Mövenpick Hotel & Casino Malabata. Je suis ravi d’apprendre que votre séjour s’est déroulé dans d’excellentes conditions. Je partagerais vos précieuses impressions avec l’ensemble des équipes qui sera fier d’avoir répondu à vos attentes. Dans l’attente du plaisir de vous accueillir à nouveau au Mövenpick Hotel & Casino Malabata, votre « home away from home » à Tanger, Cordialement vôtre. Alain Rillof Directeur Général

2/10 – Ontzettend slecht

Mortadha

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le personnel de la direction est incompetent car ils nous ont prive du buffet du diner en plein ramadan en raison quand on a reserve avec booking et pas avec l'hotel et ils nous ont offert un plat pour le petit dejeuner pour le shour. En plus le lit de bebe qu'ils nous ont donne est inadapte pour les bebes. C'est un hotel de categorie 3 etoiles.
2 nachten verbleven in april 2022
Reactie van Imane op 8 jun 2022
Cher Mr Mortadha, Nous avons reçu vos commentaires et tenons à vous remercier d'avoir pris le temps d'exprimer votre expérience personnelle au Mövenpick Hotel & Casino Malabata Tanger. Nous regrettons devoir apprendre que votre séjour n’a pas été à la hauteur de vos attentes et vous remercions de vos observations, qui nous permettront de continuellement améliorer notre prestation de service. Espérant vous accueillir de nouveau et faire du Mövenpick Hotel & Casino Malabata votre « home away from home » à Tanger, Alain Rillof Directeur Général

10/10 – Uitstekend

Rada

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

2/10 – Ontzettend slecht

khalil

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
No ac in all hotel turne off
1 nacht verbleven in november 2021

10/10 – Uitstekend

Naoufal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Okay
1 nacht verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
The view
2 nachten verbleven in mei 2021

8/10 – Goed

Mernissi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour très court Mais agréable. Un grand Merci à Mme Manal pour son accueil chaleureux et son professionnalisme.
1 nacht verbleven in december 2020

2/10 – Ontzettend slecht

ZA, Casablanca

Reisde met partner
Negatief: Personeel en service
A 3 star hotel at best. Low quality infrastructure. Unskilled staff. Disaster breakfast and related service. However mattress quality was good.
3 nachten verbleven in oktober 2020

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2020

8/10 – Goed

R'HIMOU

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

OMAR

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020

2/10 – Ontzettend slecht

Majid, Ottawa

Negatief: Personeel en service
Great location by the sea. The view is great. Close to the city centre.
3 nachten verbleven in juli 2020