Hôtel près de Summers Tennis Center (Tyler)

« Really good hotel, super clean »

« La personne de l’accueil était franchement très sympa et il parlait espagnol ❤️ Le dépôt de garantie a été retourné en 5 jours (ce qui est pas trop mal) Une chambre sur la route très passante est bruyante (point négatif) »

« pool/hotub was not functioning but everything else was great. »

« There was no hot breakfast available and pool was unavailable »

« The hotel was in a good location and reasonable price. Property outside was maintained well. But the room had a musty smell toilet paper dispenser fell out of the wall an outlet didn't work. Was there four nights and didn't see a maid or fresh towels until the last night. Vending machines in lobby were empty. »

« Location is very good »

« This is a unique property located close to downtown. I will be staying here again on my next trip! »

« My couch arm was broken and they knew about it and when I asked for it to be fixed they just converted it to a bed without fixing the arm or replacing the couch and this was in room number 7 »

« Friendly staff, very clean and quiet. »

« We stayed in a king bed room with a pull out couch. Two adults and a toddler. Was perfect for us. Very clean. »

« We stayed at this hotel after leaving the OYO hotel across town without staying the night there. This hotel was nice and in a good location. It was very clean and comfortable. The only thing I would change are the pillows. They were not comfy. »

« Propreté parfaite! »

« When we arrived we had to move rooms twice because the rooms were dirty. The third room we moved to was not completely clean. The shower faucet cover was not screwed down and spun everytime you turned it on. The couch bed was very uncomfortable and we don’t think it had clean sheets. Was also missing the comforter for it and had to get from front desk. When they came to do a refresher on the room they did not vacuum and we had to borrow the vacuum to do it ourselves. The breakfast was poor as...

« Breakfast menu was great. Room was clean, but the window seal had cracks in the plaster surrounding the window. Spoke to manager on duty. She said she would let housekeeping know. I took pictures because I didn’t want to get blamed and charged for damages . When I checked out the new manager on duty did not have the previous report I discussed »

« Les employés sont très gentils et professionnel. Côté hygiène, nous avons trouvés des insectes dans notre chambre, dont une coquerelle... Nous avons été changés de chambre dès que nous avons avisés la réception, mais l'expérience était désagréable vu la situation »

« I appreciated the availability of the hot tub. As an early riser, I appreciated the early timeslots. Everything was perfect with the room »

« Brand new hotel- all good but had no hot water in shower. Staff friendly. Good location. »