« I donât want to leave a good review as I donât want people to book it up so there is no room for me.
What fantastic hosts, security, staff and villa. The best in Bali, will for sure be back. 10/10 all round no faults I can give »
« I donât want to leave a good review as I donât want people to book it up so there is no room for me.
What fantastic hosts, security, staff and villa. The best in Bali, will for sure be back. 10/10 all round no faults I can give »
« Excellent stay at unit space village! The room was great for value but the service was even better. I needed a late check-out due to my travel plans, and the staff was incredibly understanding and accommodating. They allowed me to check out much later than the official time, which was a huge help. This level of customer care is exceptional and shows they truly care about their guests' experience. Will definitely return! »
« Excellent stay at unit space village! The room was great for value but the service was even better. I needed a late check-out due to my travel plans, and the staff was incredibly understanding and accommodating. They allowed me to check out much later than the official time, which was a huge help. This level of customer care is exceptional and shows they truly care about their guests' experience. Will definitely return! »
« It's a nice villa, and I'd recommend it with a few nuances. There's plenty of space, comfortable beds, the air conditioning worked well, and a nice pool. Parking is nearby if you need it. I didn't see the beach, but I really liked the small Mensa restaurant, 5-7 minutes from the house. What I didn't like: it was a bit difficult to find at night; there's construction going on all around, which creates some additional noise. If you're in the pool, you can be clearly seen from the kitchen window...
« It's a nice villa, and I'd recommend it with a few nuances. There's plenty of space, comfortable beds, the air conditioning worked well, and a nice pool. Parking is nearby if you need it. I didn't see the beach, but I really liked the small Mensa restaurant, 5-7 minutes from the house. What I didn't like: it was a bit difficult to find at night; there's construction going on all around, which creates some additional noise. If you're in the pool, you can be clearly seen from the kitchen window...
« Central location, but still outside of the busy streets, which we loved :) Yuli was amazing and checked in often, as needed, to make sure our questions were answered and service was done. Room was lovely! Spacious enough for two friends, even sharing the bed haha it was enormous! We would definitely recommend. And a lot of cool restaurants and cafes on that same street as well. »
« Central location, but still outside of the busy streets, which we loved :) Yuli was amazing and checked in often, as needed, to make sure our questions were answered and service was done. Room was lovely! Spacious enough for two friends, even sharing the bed haha it was enormous! We would definitely recommend. And a lot of cool restaurants and cafes on that same street as well. »
« Had a fantastic time at The New Moon Umalas. The staff were extremely friendly and hospitable, and the villa was extremely clean. The New Moon Umalas is surrounded by great cafes, restaurants and is central to all of the core services that one should need during their stay in Kerobokan. »
« Had a fantastic time at The New Moon Umalas. The staff were extremely friendly and hospitable, and the villa was extremely clean. The New Moon Umalas is surrounded by great cafes, restaurants and is central to all of the core services that one should need during their stay in Kerobokan. »
« Fabulous little clean and very tidy apartment, handy to shops, coffee and eateries. Nice and quiet. Felt very safe. Staff were amazing, so friendly and helpful. Would be happy to stay again. »
« Fabulous little clean and very tidy apartment, handy to shops, coffee and eateries. Nice and quiet. Felt very safe. Staff were amazing, so friendly and helpful. Would be happy to stay again. »
"â Very Disappointing Experience â Not the Hilton Standard
Our stay at Hilton Bali Resort Nusa Dua was extremely disappointing and far below what we expect from a five-star Hilton property.
From the beginning, the welcome was mediocre. On our first day, when we returned from an excursion in the evening, we found that our room had not been cleaned at all. Trash bins were full and had attracted ants, which were crawling throughout the room. Attempts to reach reception by phone were unsuccessful. When my son went to speak directly to the Duty Manager, her attitude was aggressive and inappropriate. Instead of apologizing, she suggested it might be our fault and spoke about conducting an âinvestigation,â which was unacceptable.
Housekeeping eventually came, but the ant problem was not resolved. My 12-year-old daughter was very frightened, and I had to deal with the remaining ants myself.
The following evening, a glass water bottle (the hotel provides drinking water in glass bottles) fell and shattered in the bathroom while my daughter was showering. Broken glass was everywhere, and she could not exit safely. Once again, reception did not answer for approximately 15â20 minutes. I had to collect the broken glass myself to make the bathroom safe and slightly injured myself in the process.
Although the bathroom was cleaned the next morning, the cleaning was dangerously incomplete. Later, my son attempted to take a bath and felt glass fragments against his back when he sat in the b"