2 bars/lounges, tapasbar

Beoordelingen van The Vinoy Resort & Golf Club, Autograph Collection

4 out of 5
The Vinoy Resort & Golf Club, Autograph Collection
501 5th Ave Ne, St. Petersburg, FL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 652 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 200 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Hub

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Hotel is partly under construction. Place needs maintenance. Breakfast place roof was leaking. Pool area under construction.
2 nachten verbleven in juli 2017
Reactie van Jeanette Rivera op 11 aug 2017
Thank you for your time in writing about your recent stay. We appreciate your candid feedback. Our redevelopment projects are going strong, and we are excited about the final product and the amenities that we will have to offer. I would encourage you to return in the future and thank you for your understanding during our reimagination.

10/10 – Uitstekend

A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfecte locatie
Heerlijk hotel op perfecte locatie. Fijn zwembad met goede service en alles op loopafstand.

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is gold standard of hoteling (yes I made up a verb for this) 😄
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 23 mei 2024
Dear Donna, Thank you for the generous rating and all the wonderful things you had to say about The Vinoy Resort & Golf Club, Autograph Collection. We are truly overjoyed that you truly overjoyed that we exceeded your expectations! Your comments were a pleasure to read, and we are excited to share them with our excellent staff. Thank you once more for your feedback, and we look forward to having you stay with us again. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

DENA

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful resort
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 15 mei 2024
Dear Dena, Thank you for the generous rating and all the wonderful things you had to say about The Vinoy Resort & Golf Club, Autograph Collection. Our resort reflects the grandeur of a golden age, where we want every guest to find a welcoming smile, old-world courtesy, and activities to satisfy all ages and interests. Your comments were a pleasure to read, and we are excited to share them with our excellent staff. Thank you once more for your feedback, and we look forward to having you stay with us again. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Phillip

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nice place but older and two different types of hotel rooms depending on which building you’re in.
3 nachten verbleven in mei 2024
Reactie van Manager op 12 mei 2024
Dear Phillip,Thank you for your feedback and for letting us know you enjoyed your stay overall. Your comments, however, let us know there are areas where we could focus attention on improving our service. We will evaluate what we can do differently as we advance to avoid such inconveniences. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you this way.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

John

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Staff was very helpful and congenial.
1 nacht verbleven in mei 2024
Reactie van Manager op 12 mei 2024
Dear John,Thank you for taking the time to share your honest feedback regarding your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. Your compliments were a pleasure to read, and we were delighted to learn that our dedicated associates took excellent care of you. We will share your great remarks with our entire staff! Thank you again, and we look forward to welcoming you back soon.Sincerely,Vanessa WilliamsGeneral Manager

2/10 – Ontzettend slecht

Latifah

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The price they charge is out of control for the amenities offered. They won’t park oversized vehicles. So we spent so much time finding street parking in which they would not provide us with any advice or recommendations. Just your on your own. Room service is limited. Not all day. They only have a breakfast and then a dinner. Again you’re on your own for lunch. The menu items are ver scarce. The one staff member (bellman ) Bobby was amazing. He was the only thing we liked.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 2 mei 2024
Dear Latifah, Thank you for staying with us and taking the time to share your comments with us. While we are truly grateful for your feedback regarding Bobby, and we do look forward to sharing your compliments with him, we do regret that we did not meet your expectations. We would like to sincerely apologize for the concerns that you experienced when attempting to park with us and for the level of service that you received from our team. This is not characteristic of the level of service that we are known for, and while we would like to assure you that this was an isolated incident, we will be taking the time to share your comments with our team so that we are better prepared to address these concerns in the future. We will also be sharing your feedback regarding our in-room dining with our kitchen teams as we are continuously looking to improve our guest experience. We hope you will choose to stay with us again so that we may have the opportunity to provide the exceptional stay that you deserve. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Milena, New York

2 nachten verbleven in april 2024
Reactie van Vanessa Williams General Manager op 20 mei 2024
Dear Milena,Thank you for the generous rating and all the wonderful things you had to say about The Vinoy Resort & Golf Club, Autograph Collection. Our resort reflects the grandeur of a golden age, where we want every guest to find a welcoming smile, old-world courtesy, and activities to satisfy all ages and interests. Your comments were a pleasure to read, and we are excited to share them with our excellent staff.Thank you once more for your feedback, and we look forward to having you stay with us again.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Christopher, Sarasota

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great experience!
1 nacht verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Dear Christopher, Thank you for the kind words about your most recent visit to The Vinoy Resort & Golf Club, Autograph Collection. We will be sure to share your review with all of our associates. Thank you again for making us your home away from home. We look forward to your next stay and until then, wish you safe travels. Sincerely, Vanessa Williams General Manager

6/10 – Redelijk

Jessica

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was in town for the annual St Anthonys triathlon. They only do valet only now which is highly inconvenient for triathletes and gear. I was denied a late checkout and my friend that stayed there was given late checkout. The maid also knocked on my door before checkout time even with a “do not disturb sign” on the door. Was dissapointed-definitely not the same experience I had two years ago. The property and hotel are beautiful and I was able to check in a half hour early. It is convnenient to Vinoy park.
1 nacht verbleven in april 2024
Reactie van Manager op 29 apr 2024
Dear Jessica,Thank you for taking the time to evaluate our resort. Please accept our apologies regarding any difficulty you had with our service and staff. We work hard to provide our guests with an enjoyable stay; therefore, we apologize this was not your experience. Your concerns have been shared with our staff, and we have taken appropriate action to make sure these issues are not repeated. That said, we appreciate your recognition of our convenient location. We hope you will give us another chance soon to show you the hospitality for which we are known.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Mary, Raleigh

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property close to everything. Great staff!
4 nachten verbleven in april 2024
Reactie van Manager op 28 apr 2024
Dear Mary,Thank you for the wonderful review of your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. We are pleased you found our location to be perfect for your plans. St. Petersburg's attractions are easily within reach from our downtown resort, including the Dali Museum, Tropicana Field, beaches, and The Florida Aquarium. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Mariolys

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in april 2024
Reactie van Hotel Management op 26 apr 2024
Dear Mariolys, Thank you for your outstanding review! We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to read your feedback. Thank you again for taking the time to share your experience with others, and we look forward to hosting many more visits to The Vinoy Resort & Golf Club, Autograph Collection. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Hotel Management op 23 apr 2024
Dear William, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at The Vinoy Resort & Golf Club, Autograph Collection. We'd love to host you again someday for yet another unforgettable visit. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

heather

2 nachten verbleven in april 2024
Reactie van Manager op 28 apr 2024
Dear Heather,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Vinoy Resort & Golf Club, Autograph Collection; we hope to see you again soon. Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Johauna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely and relaxing
3 nachten verbleven in maart 2024
Reactie van Manager op 7 apr 2024
Dear Johauna,It was a pleasure having you as our guest at The Vinoy Resort & Golf Club, Autograph Collection. We are pleased to know that your room exceeded all of your expectations and that you found our resort to be relaxing. Thank you again for including us in your travel plans. We look forward to welcoming you back to St. Petersburg.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Gary, Jacksonville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Vinoy is FIRST CLASS all the way. Beautiful property, excellent service, and great location. Will definitely be coming back.
7 nachten verbleven in maart 2024
Reactie van Manager op 7 apr 2024
Dear Gary,Thank you for taking the time to share your honest feedback regarding your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. Your compliments were a pleasure to read, and we were delighted to learn that our dedicated associates took excellent care of you. It will be a pleasure to share your great remarks with our entire staff! We are also pleased you found our location to be perfect for your plans. Thank you again, and we look forward to welcoming you back soon.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Chantal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 8 apr 2024
Dear Chantal, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at The Vinoy Resort & Golf Club, Autograph Collection and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Stéphanie, Blainville

1 nacht verbleven in maart 2024
Reactie van Hotel Management op 22 apr 2024
Dear Stephanie, Thank you for choosing The Vinoy Resort & Golf Club, Autograph Collection. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful! Right on the water and right next to great restaurants. 10/10 would recommend! Can’t wait to come back.
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 1 apr 2024
Dear Peter, Thank you for the wonderful review of your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. We are pleased you found our location to be perfect for your plans. We love putting our guests right in the heart of everything that St. Petersburg has to offer. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Sincerely, Vanessa Williams General Manager

8/10 – Goed

MIGENA

1 nacht verbleven in maart 2024
Reactie van Manager op 13 apr 2024
Dear Migena,Thank you for taking the time to share about your stay at The Vinoy Resort & Golf Club, Autograph Collection. We appreciate your generous compliments, and we are pleased we could be a part of enhancing your time here in St. Petersburg. We hope we will be your home whenever you are in the area.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a perfect hotel in a perfect location to explore St. Petersburg. Highly recommend
2 nachten verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Dear John,Thank you for the wonderful review of your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. We are pleased you found our location to be perfect for your plans. As you discovered, St. Petersburg's attractions are easily within reach from our downtown resort, including the Dali Museum, Tropicana Field, beaches, and The Florida Aquarium. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Marilyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was in one of the newly renovated rooms and it was beautiful, facing the garden. Housekeeping provided me with additional linen. The new lobby is gorgeous!
4 nachten verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Dear Marilyn,We are delighted you enjoyed our freshly revitalized guest rooms, and that your visit exceeded expectations. We want to create a restful oasis for every guest by providing everything you need to have a memorable stay. Thank you for choosing The Vinoy Resort & Golf Club, Autograph Collection, and we hope to be your home every time you visit St. Petersburg. Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Alan

Reisde met familie
Positief: Netheid, voorzieningen
Excellent service and experience from start to finish.
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 11 mrt 2024
Dear Alan, Thank you for taking the time to share your honest feedback regarding your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. Your compliments were a pleasure to read, and we were delighted to learn that our dedicated associates took excellent care of you. We will share your great remarks with our entire staff! Thank you again, and we look forward to welcoming you back soon. Sincerely, Vanessa Williams General Manager

2/10 – Ontzettend slecht

Betty

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
We checked in around 9:40pm. We had a reservation for a king. They did not have any king beds and put us in an annex of the main hotel in a room with two queen beds. The air conditioning did not work and it was 78 degrees all night, we were in the last room. We paid $1100. including resort fees. It was miserable stuff and hot. Very disappointing. The front desk just said they would let maintenance know about the air.
1 nacht verbleven in maart 2024
Reactie van Manager op 11 mrt 2024
Dear Betty,Thank you for your stay at our resort and for your comments. Please accept our sincere apology for not meeting your expectations regarding your room type request. We try very hard to honor all room requests but there are times when we simply do not have the room unoccupied and available for the whole duration of your visit. We know this is disappointing, and we are truly sorry. We also regret that you had challenges controlling the temperature of your guest room. Your feedback has been duly noted and we appreciate your patience. We hope to have another occasion to exceed your expectations on your next visit to St. Petersburg.Sincerely,Vanessa WilliamsGeneral Manager

8/10 – Goed

Asha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to stay, lovely atmosphere in the surrounding area
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 27 feb 2024
Dear Asha, Thank you for the wonderful review of your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. We are pleased you found our location to be perfect for your plans. St. Petersburg's attractions are easily within reach from our downtown resort, including the Dali Museum, Tropicana Field, beaches, and The Florida Aquarium. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful historic hotel with updated amenities. Staff were friendly and helpful. Nice rooms, comfy beds, can walk to restaurants and stores. Would stay again.
4 nachten verbleven in februari 2024
Reactie van Manager op 22 feb 2024
Dear Kate,Thank you for sharing about your stay at The Vinoy Resort & Golf Club, Autograph Collection. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and refreshing accommodations. We are happy our location was convenient for your visit to all the many attractions of our city. It was our pleasure serving you, and we look forward to our next opportunity to make your visit a great one.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

cory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Manager op 21 feb 2024
Dear Cory,We are thrilled you had an excellent stay at The Vinoy Resort & Golf Club, Autograph Collection, and we appreciate the fantastic rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. It was our pleasure hosting you; we hope to see you again soon. Sincerely,Vanessa WilliamsGeneral Manager

8/10 – Goed

Tessa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an absolutely fabulous time! Never had to look for someone to help or have any unanswered questions. Help was never far away, but also not in your face either. It was a perfect mix of seclusion with excitement never far away. The property is stunning! highly recommend a stay!
2 nachten verbleven in februari 2024
Reactie van Hotel Management op 20 feb 2024
Dear Tessa, Thank you for the generous rating and all the wonderful things you had to say about The Vinoy Resort & Golf Club, Autograph Collection. We were thrilled to read your comments about the excellent service you received from our staff and how they exceeded your expectations, as all of our associates are dedicated to going the extra mile in taking care of guests. We are also pleased to know that our location enhanced your perfect stay. Thank you once more for your feedback, and we look forward to having you stay with us again. Sincerely, Vanessa Williams General Manager

8/10 – Goed

Anthony

1 nacht verbleven in februari 2024
Reactie van Manager op 21 mrt 2024
Dear Anthony,We are pleased to receive your generous rating for The Vinoy Resort & Golf Club, Autograph Collection. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

John, Ruskin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Manager op 18 feb 2024
Dear John,On behalf of all of us, thank you for being our guest at The Vinoy Resort & Golf Club, Autograph Collection. We are pleased that we could provide you with an enriching stay. We appreciate your generous rating, and we hope you will choose us every time your travels bring you to our area.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Connie, Sheboygan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was welcoming and helpful. Great location and nice rooms
1 nacht verbleven in februari 2024
Reactie van Hotel Management op 9 feb 2024
Dear Connie, Thank you for evaluating your stay at The Vinoy Resort & Golf Club, Autograph Collection. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our perfect location and comfortable rooms. We are also grateful for you sharing how our wonderful team took such excellent care of you during your time with us. It was a pleasure having you as our guest, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Hotel Management op 9 feb 2024
Dear Mark, We are pleased to receive your generous rating for The Vinoy Resort & Golf Club, Autograph Collection. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

shelly

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved the beatiful location . The pool and hot tub were wonderful .
2 nachten verbleven in februari 2024
Reactie van Manager op 5 feb 2024
Dear Shelly,Thank you for taking the time to review The Vinoy Resort & Golf Club, Autograph Collection. It is a pleasure to know that you could experience our perfect combination of relaxation and fun at our beautiful pool. We are also pleased you found our location to be perfect for your plans. St. Petersburg's attractions are easily within reach from our downtown resort, including the Dali Museum, Tropicana Field, beaches, and The Florida Aquarium. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Edward

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Hotel Management op 5 feb 2024
Dear Edward, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting St. Petersburg. It was our pleasure accommodating you. We hope you will make The Vinoy Resort & Golf Club, Autograph Collection your home away from home whenever your travels bring you to our area. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Antonio, Miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place in a convenient location.
2 nachten verbleven in januari 2024
Reactie van Manager op 1 feb 2024
Dear Antonio,Thank you for choosing to stay with us and for taking the time to post a review. We were pleased to read that you loved our beautiful accommodations, from our rooms to the lobby. We are also delighted you found our location to be perfect for your plans. St. Petersburg's attractions are easily within reach from our downtown resort, including the Dali Museum, Tropicana Field, beaches, and The Florida Aquarium. Thank you for recommending The Vinoy Resort & Golf Club, Autograph Collection to future guests; we look forward to welcoming you back soon. Sincerely,Vanessa WilliamsGeneral Manager

6/10 – Redelijk

Shawnna, Boynton beach

Reisde met huisdieren, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
I loved the area, the hotel was beautiful the only thing that was really really frustrating was that we waited to get checked in to our room for an hour and a half after check in time, we just came in from a 4 hour car drive, we were tired, starving, we had our dog with us he needed water and we were just stranded in the lobby no food was available on premise at the time they told us we had to walk a couple blocks to get food! Nobody explained how to get around some elevators took us to our floor some elevators did not it was very confusing! When we finally got in our room after 2 hours we tried to order room service nobody answered, in the morning I tried ordering room service for breakfast and nobody answered again! I think they are understaffed, and the staff that is working are a bit overworked!
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 30 jan 2024
Dear Shawnna, Thank you for the review of your experience at our resort. While we are truly pleased to know that you enjoyed our beautiful area, we would like to sincerely apologize for the delays that you experienced in our check-in process and that our layout was not properly explained. We understand the importance of making a positive first impression and we deeply regret that this was not your experience. We will be reviewing this with our associates so that we may provide a more seamless and thorough check-in process. We hope you will stay with us again so that we may have the opportunity to demonstrate our dedication to exceptional hospitality. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Biana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing resort.
2 nachten verbleven in januari 2024
Reactie van Hotel Management op 29 jan 2024
Dear Bianca, We are happy you had such a lovely stay at The Vinoy Resort & Golf Club, Autograph Collection! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to walk into downtown St. Petersburg
4 nachten verbleven in december 2023
Reactie van Manager op 25 jan 2024
Dear Timothy,Thank you for the wonderful review of your recent stay at The Vinoy Resort & Golf Club, Autograph Collection. Our goal is to make every guest have an outstanding, memorable visit, so we are pleased to know your experience with us met these expectations. Our location is one of our best assets. We are glad you enjoyed being close to all the restaurants, shopping, and entertainment. It was our pleasure serving you, and we hope to see you again soon. Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Maria

3 nachten verbleven in januari 2024
Reactie van Manager op 5 feb 2024
Dear Maria,Thank you for sharing about your visit to The Vinoy Resort & Golf Club, Autograph Collection; we appreciate the generous rating. Our focus is on maximizing all the details that cultivate a great stay; therefore, we are pleased to know your experience with us was flawless. With our thoughtful amenities, inspired accommodations and energizing location, we take pride in providing our guests with everything they need to explore and enjoy St. Petersburg. Thank you again, and we look forward to your next visit.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Gay

Reisde met partner
Positief: Voorzieningen
4 nachten verbleven in december 2023
Reactie van Hotel Management op 9 jan 2024
Dear valued guest, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Vinoy Resort & Golf Club, Autograph Collection. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Susan

Reisde met een groep
Perfectly elegant
1 nacht verbleven in januari 2024
Reactie van Hotel Management op 9 jan 2024
Dear Susan, Thank you for the generous rating and for staying with us at The Vinoy Resort & Golf Club, Autograph Collection. Our resort reflects the grandeur of a golden age, where we want every guest to find a welcoming smile, old-world courtesy, and activities to satisfy all ages and interests. Thank you once more for your feedback, and we look forward to having you stay with us again. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

elizabeth

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is beautiful and luxurious while being historic. Can’t wait to stay next time!!
1 nacht verbleven in december 2023
Reactie van Hotel Management op 8 jan 2024
Dear Elizabeth, Thank you for the generous rating and all the wonderful things you had to say about The Vinoy Resort & Golf Club, Autograph Collection. Our resort reflects the grandeur of a golden age, where we want every guest to find a welcoming smile, old-world courtesy, and activities to satisfy all ages and interests. Your comments were a pleasure to read, and we are excited to share them with our excellent staff. Thank you once more for your feedback, and we look forward to having you stay with us again. Sincerely, Vanessa Williams General Manager

10/10 – Uitstekend

Jessica, Odessa

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful rooms and exceptional customer service!
1 nacht verbleven in december 2023
Reactie van Hotel Management op 5 jan 2024
Dear Jessica,We are delighted to read the review of your stay at The Vinoy Resort & Golf Club, Autograph Collection. We are dedicated to providing a comfortable and enriching atmosphere for our guests; therefore, we love that you had such a wonderful stay. We enjoy providing our guests with everything they need for a perfect stay, including comfortable accommodations combined with devoted service. We look forward to sharing your compliments with our team. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional visit.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Olivia

1 nacht verbleven in december 2023
Reactie van Manager op 7 jan 2024
Dear Olivia,Thank you for being our guest at The Vinoy Resort & Golf Club, Autograph Collection. We are pleased that we could provide you with an enriching stay. We appreciate your generous rating, and we hope you will choose us every time your travels bring you to St. Petersburg.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Manager op 1 jan 2024
Dear Nicole,Thank you for sharing your feedback with other travelers regarding your visit to The Vinoy Resort & Golf Club, Autograph Collection. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Summer

1 nacht verbleven in december 2023
Reactie van Manager op 1 jan 2024
Dear Summer,We are pleased we exceeded your expectations for an enriching stay at The Vinoy Resort & Golf Club, Autograph Collection, and we appreciate you sharing your experience with other travelers. Thank you for your generous rating. We look forward to seeing you on your next visit to the area.Sincerely,Vanessa WilliamsGeneral Manager

6/10 – Redelijk

Theodore

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Manager op 8 feb 2024
Dear Theodore,Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. We hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Manager op 18 dec 2023
Dear Valued Guest,Thank you for choosing The Vinoy Resort & Golf Club, Autograph Collection for your recent stay. Our resort reflects the grandeur of a golden age, where we want every guest to find a welcoming smile, old-world courtesy, and activities to satisfy all ages and interests. Your rating is a pleasure to receive, and we truly appreciate your recognition. Thank you once more for your feedback, and we look forward to having you stay with us again.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Rafael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building itself is just superb.
4 nachten verbleven in november 2023
Reactie van Manager op 29 nov 2023
Dear Rafael,Thank you for the great review of The Vinoy Resort & Golf Club, Autograph Collection. It is always exciting to know that we met all your expectations, and we are glad you enjoyed your stay. We are glad our unique approach to decorative details added to the enjoyment of your visit. Great service combined with an appealing atmosphere is what we want to be known for. Thank you for leaving your comments, and we hope to welcome you back soon.Sincerely,Vanessa WilliamsGeneral Manager

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the Vinoy
1 nacht verbleven in november 2023
Reactie van Manager op 29 nov 2023
Dear Margaret,Thank you for the great review! It is exciting to know that we met all your expectations, and we are glad you enjoyed your stay. Our resort reflects the grandeur of a golden age, where we want every guest to find a welcoming smile, old-world courtesy, and activities to satisfy all ages and interests. We hope you will choose The Vinoy Resort & Golf Club, Autograph Collection every time you are in St. Petersburg. Sincerely,Vanessa WilliamsGeneral Manager