Hôtel près de St. Mary's Church (Pune)

« Perfect stay. Staff was adorable and very much helpful for anything you might need. They make you feel like you are a special guest and part of the family. Thank you very much. »

« We, my wife & I, stayed at the hotel last month for 10 days. We had made the booking for a deluxe room. The first night when we checked in the AC in our room leaked when we asleep! There was water on the floor. It disturbed our sleep. We were upset and infuriated. The next morning when we complained about it to the front desk staff and the manager. They were apologetic and moved us to another room, which was a upgrade and it was a suite. This room was very comfortable and all the amenities were...

« Neat rooms but bathrooms can be better »

« Excellent »

« Location »

« Very honestly speaking food is very good with reasonable price as well as regarding cleanliness also to the mark. Room service is excellent and behaviour of staff is very descent. I like it.. »

« Avoid this place at all costs! Booked a room with AC as advertised on Expedia. They tried to charge me extra for the AC and were not accepting all the info I had saying AC is included. The staff were completely unreasonable. The WiFi does not even reach the room. The room, sheets, and shower room are dirty and smelly. It's very noisey outside and in. The hotel is gross, piles of litter and overflowing bins in the corridors, and the area is not nice, there are nice places for the same price...

« I checked in in the afternoon from international travel . They can’t provide hot water in the evening for bath . They said hot water available only in the morning . I informed them my check out in the morning by 6 am and ensure hot water. And nobody there to ensure hot water availability in the morning before I check out »

« Worst »

« We were given a filthy 3-bed room which was barely cleaned beforehand and was situated right next to the breakfast area. Absolutely not a place to stay again. »