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Avis sur The Monteray Hotel

2.5 out of 5
The Monteray Hotel
2nd Avenue Dover, St. Lawrence Gap, Christ Church

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 46 avis sur 94." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 94." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 94." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 94." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 94." "

9,0/10

Propreté

9,4/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Sylvie

Les points forts : Propreté et confort de la chambre
Séjour de 14 nuits en décembre 2023
Réponse de Wendy le 17 déc. 2023
Thank you.

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff were friendly and hardworking.
Séjour de 7 nuits en mars 2024
Réponse de Wendy le 31 mars 2024
Thank you very much for taking the time to review our property. We are happy to hear that you enjoyed your visit. Take care, and we are hopeful that you will come again.

10/10 Excellent

Bonnie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place to stay for us pre cruise. Wendy was super kind! Had to have emergency medical help and Wendy was on top and arranged everything Thanks
Séjour de 2 nuits en mars 2024
Réponse de Wendy le 25 mars 2024
Thank you very much for taking the time to review our property and it was my pleasure to assist. I am happy to hear that your trip home was uneventful. Take care!

8/10 Bien

Lieven

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Employees very helpful. The apartments are a bit outdated and need some upgrading. I wish they had beach towels available. On the Friday the music near the property was very loud from 10 pm to midnight, which was annoying since I had to wake up at 3am for an early flight
Séjour de 2 nuits en mars 2024
Réponse de Wendy le 24 mars 2024
Good morning,Thank you for taking the time to share your feedback. We value your input as we seek to improve on all the area mentioned. Beach towels are available at the front desk. We will also work on having the information available.

4/10 Médiocre

Briana

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Outdated apartment was assigned to me. Replacements and renovations were needed. I'm actually shocked by the 10/10 reviews because the apartment I was assigned to wasn't clean upon arrival with extremely outdated appliances and furniture to the knobs on both the bathroom, shower, and kitchen sink were dirty and rusted. The shower curtain was dirty upon arrival as well. I went to the main office and complained and they had someone come and check out the room and the woman's facial expressions and response as if it was normal for the apartment to look like that. Absolutely unexceptable. The staff attempted to clean the door knobs around all sinks, but honestly that didn't do much for the room. The only new items in the apartment were the microwave and TV. There weren't any blankets placed over the bed, instead they placed some extremely thin layer of material over the bed. Highly disappointed in this property. I spent my hard earned money to stay here and it wasn't good at all. I only stayed here for two days because my trip wasn't extended last minute and all of the places I wanted to stay at were sold out.
Séjour de 2 nuits en mars 2024
Réponse de Rhianna le 21 mars 2024
Hi Briana, thank you for taking the time to provide us with valuable feedback. We are sorry to hear that you felt disappointed by your stay with us. Our mission is to ensure that our guests are comfortable, feel the warmth of our hospitality, enjoy our facilities and the natural beauty of Barbados, and have a great experience overall. We are taking your comments into account to improve the accommodations in each and every room and to ensure our guests thoroughly enjoy their time with us.

8/10 Bien

Heather

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
All the staff were very nice and helpful, particularly Barbara who showed us the way to the pharmacy! The room was cleaned every day and the pool was very nice to enjoy after a day at the beach. The pool had a good railing which made it easy to get in and out of. The 3 local beaches are within walking distance and the local buses are about a 10 min walk. Easy, casual and relaxing spot!
Séjour de 7 nuits en mars 2024
Réponse de Joy le 15 mars 2024
Thank you for your review. It was our pleasure to be of service to you and help make your stay with us an enjoyable one.

10/10 Excellent

Joanna

The appartments were in a perfect position for the beach, very close. Our flight was delayed home and the office was so kind and helpful finding airline phone numbers for me, we were so grateful, I highly recommend these apartments.
Séjour de 2 nuits en février 2024
Réponse de Wendy le 19 févr. 2024
Thank you so much for your uplifting review. We are happy that our assistance was helpful.

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice people
Réponse de Rhianna le 16 janv. 2024
Delighted to hear you had a nice stay with us. We hope to see you again soon!

10/10 Excellent

Hari

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Wendy le 18 déc. 2023
Thank you

8/10 Bien

Anthony

Voyage en famille, Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 21 nuits en octobre 2023
Réponse de Wendy le 17 déc. 2023
Thank you.

6/10 Satisfaisant

Tenika

Les points faibles : Propreté
Séjour de 2 nuits en décembre 2023
Réponse de Wendy le 13 déc. 2023
Thank you.

10/10 Excellent

Teresa

Séjour de 11 nuits en novembre 2023
Réponse de Wendy le 13 déc. 2023
Thank you

10/10 Excellent

Margaret

Séjour de 28 nuits en juillet 2023
Réponse de Wendy le 30 août 2023
Thank you, Margaret, for your thoughtful review. We are happy to hear that you enjoyed your visit with us.

10/10 Excellent

Keitha

Voyage en groupe
Les points forts : Propreté et confort de la chambre
I stayed at this facility several times, also several of my family members and friends and our stay there was very good. The staff is excellent, very helpful and friendly. They provided prompt assistance as needed and are always willing to help with anything. The place is very clean. However, there should be air condition in all areas of the one-bedroom suite, not only the bedroom; the fan is inadequate for the hot weather.
Séjour de 14 nuits en juin 2023
Réponse de Wendy le 5 juil. 2023
Thank you for your positive review. We (the staff) try very hard to accommodate your request and make your stay with us enjoyable. At this time, we are preparing to start repairs to the building, and I am hopeful that your suggestion can be accommodated.

10/10 Excellent

Theresa

Les points forts : Propreté et confort de la chambre
Good choice for The Gap
Really pleased we decided to stay here. Helpful and friendly staff. Lovely clean pool. Very well stocked kitchen with equipment. We had a large studio room with a balcony . It is also at the quieter end of St Lawrence Gap which suited us but near enough to walk to all the restaurants and bars. Good quiet beach just across the road where the turtles swim by.
Séjour de 14 nuits en mars 2023
Réponse de Wendy le 18 mars 2023
We are so pleased and thankful for your very positive review, and happy to hear that you found or accommodation and location suitable for your needs. Take care and we look forward to possible future visits from you.

4/10 Médiocre

Ruth

Séjour de 3 nuits en mars 2023
Réponse de Wendy le 3 avr. 2023
Thank you

8/10 Bien

Gail

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great restaurant on site.
Séjour de 3 nuits en janvier 2023
Réponse de Wendy le 19 févr. 2023
Thank you.

8/10 Bien

Cheryl

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect location to get to any of the south beaches. Far enough away from the main road and noise from ZRs but close enough to walk to catch them. Towels were changed every day. We stayed in Wendy House and although they have 2 showers only 1 was big enough to comfortably use so all 4 of us had to use just the one. Some of the window slats in bedroom 2 don’t close all the way so the AC would escape easily. Overall very good experience, would definitely stay again.
Séjour de 15 nuits en janvier 2023
Réponse de Wendy le 3 févr. 2023
Thank you for taking the time to review our property.We are glad your overall experience was good. We will work on the issues you mentioned.

10/10 Excellent

Elizabeth, Toronto

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very close to the beach, love the pool for an afternoon cool down.
Séjour de 14 nuits en novembre 2022
Réponse de Monteray le 10 déc. 2022
Thank You

8/10 Bien

jean

location, friendly staff, ease of checking in and out, clean,
Réponse de Monteray le 10 déc. 2022
Thank you

10/10 Excellent

Mary

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great little place. No frills but all u need there.
Séjour de 6 nuits en novembre 2022

10/10 Excellent

Jillian

Les points forts : Propreté et confort de la chambre
Amazing hotel apartments montaray st Lawrence gap everything you could possibly need provided by them full cooker over microwave full kitchen very clean basic room Sandra house cleaner was a lovely lady worth her weight in gold she puts everything into her job what she enjoys reception staff very helpful and pleasant always garden areas kept lovely and maintained along with the pool Will definitely be returning thank you
Séjour de 14 nuits en novembre 2022
Réponse de Wendy le 21 nov. 2022
Thank you for the very uplifting and positive review.We appreciate it and we look forward to seeing you again.Take care.

10/10 Excellent

Josie-Ann

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s really nice and the staff are helpful and polite. It’s also further down the gap so it’s quieter too.
Séjour de 2 nuits en octobre 2022
Réponse de Rhianna le 25 oct. 2022
Hi Josie-AnnThank you for your review. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Bien

SANDRA, Memphis

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great staff
Séjour de 3 nuits en septembre 2022
Réponse de Wendy le 9 oct. 2022
Thank you for taking the time to post a review. We were happy to have you stay with us and am hopeful that you will visit again.

8/10 Bien

Alica

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The only thing is the water pressure is too low in the shower.
Séjour de 5 nuits en août 2022
Réponse de Wendy le 3 sept. 2022
Good Morning,Thank you for taking the time to share your experience.I am sorry to hear about the problem you had with the water pressure and had you informed us, we would have turned on the pump. Maybe next time.

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
As we expected, this was a “no frills” property but it was just what our family wanted. The apartment was clean, housekeeping and reception were excellent, and the location was perfect for taking in local culture in Dover in St. Lawrence Gap. The Dover Beach was really nice and the area is close to safe local transportation. There is also plenty to do in the area. We would return.
Séjour de 7 nuits en mai 2022
Réponse de Wendy le 9 juin 2022
Thank you very much for your uplifting review. We really appreciate it, and we are hopeful that you will visit with us again.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 5 nuits en mai 2022
Réponse de Wendy le 28 mai 2022
Thank you very much for your positive review, we really appreciate it.

10/10 Excellent

Christopher

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great apartments in a perfect location if you want to be within walking distance of the Gap and the beach! The kitchens are clean with everything you need, and the apartment was cleaned daily. Really spacious and good flexibility, should you need to add an extra person, which suited us as a group of friends. Lovely food at the on-site restaurant- Irie foods. Communication from the property was superb, and the staff were friendly and helpful. Would definitely book these again!
Séjour de 16 nuits en mars 2022
Réponse de Wendy le 2 avr. 2022
Thank you for your very positive and uplifting review. Wendy

4/10 Médiocre

Magdalena

Les points forts : Équipements
I was charged for fees, local taxes and VAT twice. Tried to explain to the receptionist who wouldnt listen. Ended up paying to avoid further delays. Advise to others; check what theyre asking you to pay for as expedia already includes this in.
Séjour de 2 nuits en février 2022
Réponse de Wendy le 24 févr. 2022
So sorry to hear that your visit with us was not the best. We do encourage you to know what you are booking, when not doing so directly with the hotel. We wish you the very best and am hopeful that you will choose to visit again. Not our hotel, but our country.

6/10 Satisfaisant

Lee

Voyage en groupe
Les points faibles : Équipements
Dated, dusty but fine — close to beach, has a couple of restaurants on its doorstep, but not the luxury stay you dreamed of.
Séjour de 5 nuits en janvier 2022
Réponse de Wendy le 2 févr. 2022
Thank you for taking the time to review our property.

8/10 Bien

nigel

Les points forts : Propreté et confort de la chambre
very good every thing went with ease
Séjour de 3 nuits en janvier 2022
Réponse de Wendy le 17 janv. 2022
Thank you for your uplifting review. We loved having you visit with us.

10/10 Excellent

Anita Stankovic

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The apartment is very spacious. It has big rooms, a large kitchen, a dining table to accommodate 6 people and sofa/ armchairs near the TV set. We loved the outdoor sitting area where there are 3 tables with lots of chairs and 2 deck chairs and lots of space with grass. The receptionist was incredibly helpful in answering many of our questions every day and assisting us with all the requests we made.
Séjour de 7 nuits en décembre 2021
Réponse de Wendy le 5 janv. 2022
Thank you

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Super nice and very good value for money
Séjour de 7 nuits en décembre 2021
Réponse de Wendy le 5 janv. 2022
Thank you

8/10 Bien

Sarah

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I like the fact that you walk around the corner and the beach was right there. Only issues I had is that the toilet did not flush well and the shower pressure was very low. But that can be expected on an island.
Séjour de 5 nuits en décembre 2021
Réponse de Wendy le 1 janv. 2022
So sorry to hear about the problems you experienced with the toilet and shower. We will try to do better in the future. Happy New Year to you.

8/10 Bien

eddie

Les points forts : Propreté
The proprty was good for me ( a single guy ) but looking in the other rooms the c C leaners were working in these rooms were better finished bedding and curtains nicer and an all round better set up altogether Staff were all GREAT realy nice and helpfull.A great wee place for a good quiet holiday except for the 5 Roosters that keep you awake.
Séjour de 16 nuits en décembre 2021
Réponse de Wendy le 22 déc. 2021
Thank you for taking the time to review our property. Sorry about the roosters, had you mentioned that you preferred another apartment, we could have looked into the request. Take care of yourself and we are hopeful that you will visit with us again. Regards,

8/10 Bien

Dianne

Les points forts : Confort de la chambre
Housekeeping
Housekeeping needs to step up game
Séjour de 10 nuits en décembre 2021
Réponse de Wendy le 20 déc. 2021
So sorry that you experienced issues with the apartment, and wished that you had drawn them to our attention, so that we could address. I do hope that you are not deterred, and will consider visiting with us again.

10/10 Excellent

Patricia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The only problem i had was the shower...the water flow was very slow not powerful enough for a great shower after a long hot day...
Séjour de 2 nuits en novembre 2021
Réponse de Wendy le 27 nov. 2021
Thank you so much for your favourable review. We appreciate it very much. I will ask the maintenance department to address the issue with the shower. Regards,

8/10 Bien

Sheril

Séjour de 7 nuits en novembre 2021

10/10 Excellent

Vanessa

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Wendy le 7 nov. 2021
Thank you very much for your favourable review.

6/10 Satisfaisant

Khaleema

Voyage d’affaires
Les points forts : Propreté
I liked the property. as there was cooking facilities and was clean, however the air-conditioning did leak on day three. nice view outside with palm trees and nicely cut grass. Staff were polite.
Séjour de 6 nuits en octobre 2021
Réponse de Wendy le 1 nov. 2021
Thank you for taking the time to review our property. We appreciate your input. Sorry to hear that the air condition which has been fixed, was a problem.

10/10 Excellent

Rhon

Séjour de 5 nuits en octobre 2021
Réponse de Wendy le 31 oct. 2021
Thank you for your vey favourable review

6/10 Satisfaisant

Jovany

Séjour de 7 nuits en octobre 2021

8/10 Bien

Alison

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I was spacious clean and comfortable..dtaff was friendlyand welcoming
Séjour de 3 nuits en septembre 2021
Réponse de Wendy le 2 oct. 2021
Thank you for your positive review. We were happy to have you visit with us, and look forward to possible future visits.

10/10 Excellent

Josie-Ann

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
My latch to open the sliding door was very difficult
Séjour de 2 nuits en septembre 2021
Réponse de Wendy le 8 sept. 2021
Thank you for taking time to review us. We will have someone address the issue with the latch. Sorry about that and thanks for bringing it to our attention.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2021
Réponse de Wendy le 19 août 2021
Thank you

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
Staff are very nice and helpful. Location is great. Close to great restaurants
Séjour de 12 nuits en mai 2021
Réponse de Tessa le 4 juin 2021
The staff and management of Monteray wishes to thank you for your positive response and we look forward to serving you in the future.

6/10 Satisfaisant

Nkemka

Les points faibles : Équipements
Séjour de 5 nuits en décembre 2020
Réponse de Regina le 6 janv. 2021
Good morning. We appreciate your comment and wish to thank you. May you continue to enjoy your stay with us as we look forward to serving you.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
lovely pool,close to beach and restaurants.kitchen well stocked with dishes etc.
Séjour de 7 nuits en mars 2020

10/10 Excellent

Nick

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and the price is reasonable! Nice staff and good facilities
Séjour de 9 nuits en mars 2020
Réponse de wendy le 15 mars 2020
Thank you Nick, for your very positive review and we are hoping that you will visit with us again.

10/10 Excellent

Malcolm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacation at Monteray Apartment
Older building. Great staff. Very friendly. Room cleaned every day. Very nice large pool. Full kitchen if you wished to cook. Great location in the Gap. Second year staying here. Booked again for next year.
Séjour de 14 nuits en janvier 2020
Réponse de Wendy le 26 janv. 2020
Thank you for your very positive review. We enjoyed having you stay with us and we look forward to future visits from you.