Hôtel près de Spatterdock Lake (West Alton)

« the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple »

« We didn't get a chance to find out. We booked a month in advance through Expedia and found out when we arrived that Expedia overbooked the hotel. We had to leave and find another place to stay. The only available option cost $200 more. We were never informed of the issue by Expedia. This level of service is as low as it can get. »

« I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

« While the staff were extremely friendly and nice, the hotel did not have a functioning swimming pool and we were told hadn’t had one for six months. That was a big disappointment. They also couldn’t explain how to connect to the WiFi. The hotel is basic. Given the lack of a pool I doubt I would stay there again. »

« No pool, poor breakfast. »

« It was a nice clean room. The sink is not in the bathroom, which I didn’t catch in the pictures, I just don’t prefer that set up. The people were very nice. The “road noise” other people mentioned wasn’t an issue for us although we were in the front of the motel. »

« The rooms were clean but there were several people smoking right outside of the entrances. One of our rooms did not have a shower curtain upon arrival. I do have a question re: handicapped accessible rooms. The rooms were on the lower level- which was fine. BUT to get to the breakfast area room, you either walked up and around the outside of the building or climbed stairs. ALSO to use the shower, you had to be able to raise your leg at least 15 inches to clear the side of the tub. THEN TO STEP...

« You won't Regretfully your stay. Friendly hosts »

« It was ok »

« The staff is great. Everyone I encountered was friendly...quiet, but friendly. Great value. Room was clean. Get what you pay for and nothing else for sure. »

« Mieux nettoyer la bâtisse pour être accueillante et avoir une meilleure de non fumeur. »

« Terrible »

« La douche etait froide. Pas beaucoup de pression. La piscine très froide... Les reste est ok, mais trop cher pour le produit. »

« m »

« Needed better pillows and bedding. »