Poolbar
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Beoordelingen van Hotel Zi Teresa

4 out of 5
Hotel Zi Teresa
Vico III Rota 3, Sorrento, NA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 106 van 267 beoordelingen" "
Gastenscore: 8 - Goed. 98 van 267 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 267 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 267 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 267 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lynn, Arden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love that everything was in walking distance of this place
4 nachten verbleven in mei 2024

8/10 – Goed

karah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel. Location amazing. Restaurant across 10000/10.
4 nachten verbleven in mei 2024
Reactie van Alessandro op 20 mei 2024
Thank you so much foryour review!!!

6/10 – Redelijk

Hemamalini

Positief: Netheid
1 nacht verbleven in mei 2024

8/10 – Goed

Zhengyu

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Location is excellent. Front desk is helpful and friendly. We wish tea, coffee, cups (not low quality plastic cups) etc. could be provided. Breakfast should be better.
6 nachten verbleven in mei 2024

6/10 – Redelijk

antoniovito, Taranto

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Personale e pulizia eccellenti. La struttura ha potenzialità incredibili ma ora è decisamente in decadenza. La colazione direi pessima
2 nachten verbleven in april 2024

6/10 – Redelijk

Pamela S

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location. Nice breakfast.
2 nachten verbleven in april 2024
Reactie van Regina Somma op 27 apr 2024
Dear Guest,we are sorry if something in our hotel was not up to your expectations.Please, let us know what was wrong, so that we can improve our services.Best regards

8/10 – Goed

Marco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L’hotel è abbastanza centrale
1 nacht verbleven in april 2024
Reactie van Regina Somma op 26 apr 2024
Thank you very much for your review: it is very important for us.We are glad you enjoyed your stay in our hotel and we hope to meet you again!Best regards

6/10 – Redelijk

Jennifer

Rooms were cramped
3 nachten verbleven in april 2024
Reactie van Regina Somma op 23 apr 2024
Dear Guest,we are so sorry your stay in our hotel was not up to your expectation.We hope to improve our service to make all our guests happy.Best wishes!

10/10 – Uitstekend

Gulay

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Rooms are clean. Marvellous smell of citrus from balcony. I and my friends love the the stay very much.
3 nachten verbleven in april 2024
Reactie van Regina Somma op 23 apr 2024
Dear Guest,thank you very much for your review, it is very important for us.We are happy we managed to make you enjoy your stay and we hope to meet you again in the future.

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in april 2024
Reactie van Regina Somma op 8 apr 2024
Dear Guest,thank you very much for your review, it is very imposrtant for us!We wish you all the best!

4/10 – Matig

Guido

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
A pesar de que el precio es razonable y estar cerca del centro, la propiedad no es de cuatro estrellas. Los hoteles de los alrededores de cuatro estrellas son mucho mejores. En general las instalaciones por su calidad , antigüedad y deterioro, no califica para cuatro estrellas, lo que lleva a error a los clientes de Expedía.
4 nachten verbleven in oktober 2023
Reactie van Regina Somma op 9 nov 2023
Estimado cliente,Lamentamos que su estancia en nuestras instalaciones no haya estado a la altura de sus expectativas.Lo sentimos mucho porque siempre hacemos todo lo posible para satisfacer a nuestros huéspedes.Le deseamos todo lo mejor.Atentamente.

10/10 – Uitstekend

Dorothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would definitely stay here again
Hotel was immaculate. Very comfortable, spacious room. Quiet and relaxing. Great location, close to town center and restaurants and shopping.
2 nachten verbleven in oktober 2023
Reactie van Regina Somma op 3 nov 2023
Dear Guest,thank you very much for your review: it is very important for us.Hoping to meet you again in the future, we send you our best regards.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful location! Easy walk to many locations, easy to get to bus station, train station and even the port for the ferry. Suggest using an Uber/Taxi when arriving by ferry as there can be a lot of steps to carry your luggage up. Staff was warm and responsive. There were 4 women sharing 1 room, enough space and beautiful views of the sea. Also, a magnificent restaurant across from ZiTeresa’s front gate!
3 nachten verbleven in oktober 2023
Reactie van Regina Somma op 3 nov 2023
Dear Guest,thank you very much for your review: it is very important for us.Hoping to meet you again in the future, we send you our best regards.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were very helpful. The location is close to the city ctr.
4 nachten verbleven in oktober 2023
Reactie van Regina Somma op 31 okt 2023
Thank you very much for your review, it is very important for us.Hoping to meet you again, we send you our best regards

6/10 – Redelijk

Carolanne, Fletcher

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Water either too hot, or just a trickle of cold. Bed’s extremely hard, even for someone who like firm Mattress. Not even sure there was a mattress. Staff and breakfast were very nice!! Rooftop bar and view exceptional. 10 min walk to train, 15 to town and pier. Good budget option for travelers.
5 nachten verbleven in oktober 2023
Reactie van Regina Somma op 31 okt 2023
Dear guest,thanks a lot for your review: our giests' opinion is very important for us.We have taken a note of the problems you encountered during your stay, to try to solve them.But we are happy you enjoyed your stay and you recommand our hotel.Best regards

8/10 – Goed

Eric

Positief: Netheid, personeel en service
Negatief: Voorzieningen
I would recommend the hotel. It is old and the rooms are laid out in a very weird way. The breakfast could be better. But its in a good location and is a good price.
1 nacht verbleven in oktober 2023
Reactie van Regina Somma op 20 okt 2023
Thank you very much for your review: it is very important for us.Best regards

8/10 – Goed

Fiona

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Regina Somma op 20 okt 2023
Thank you very much for your review: it is very important for us.Best regards

2/10 – Ontzettend slecht

Naranjan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If its just for location its good but not great. For the reat see the list; 1. Uncomfortable beds - my back is pretty much done
3 nachten verbleven in oktober 2023
Reactie van Regina Somma op 10 okt 2023
Dear Guest,we cannot understand your rate, also because you tell we are good, even if not great, so we do not comprehend why you gave us 1 star, We understand you are angry as we cannot gave you a late check out and a free of charge place in our garage, but we find it incorrect to take revenge in this way.We hope for you all the best.

10/10 – Uitstekend

Claudia

2 nachten verbleven in oktober 2023
Reactie van Regina Somma op 20 okt 2023
Thank you very much for your review: it is very important for us.Best regards

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding vakue
Large room for Europe. Wonderful firm mattresses. Good location. Great breakfast. Overall, outstanding value!
2 nachten verbleven in oktober 2023
Reactie van Regina Somma op 10 okt 2023
Dear Laura,we thank you very much for your review, it is very important for us and it is the best reward for our workWe hope to meet you again in the future.Arrivederci da Sorrento!

8/10 – Goed

Andrew

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good location & staff generally cooperative (we got to know the maintenance man quite well, and he was wonderful). Sadly, the building is tired & wearing out; the air conditioner would stop for no reason, the metal winder shutter locked down on day 1, & numerous other small things didn't work properly. The buffet breakfast was ordinary.
3 nachten verbleven in september 2023
Reactie van Regina Somma op 8 okt 2023
Dear guest,thank you very much for your review, it is very important for us.We are sorry if something was wrong with your stay and we will try to improve our services for the next guests.Best regards

10/10 – Uitstekend

ROSA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait rapport qualité prix
Excellente situation, parfaite pour nos déplacements Dommage qu’il n’y ait pas de restaurant car le petit déjeuner était délicieux et très diversifié.
4 nachten verbleven in september 2023
Reactie van Regina Somma op 1 okt 2023
Cher client,Merci beaucoup pour votre avis : c'est très important pour nous.Nous espérons te revoir bientôt!!Arrivederci a Sorrento!

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Sorento hotel.
Amazing. The hotel is very centrally located. It was a short walk to shopping and restaurants.
5 nachten verbleven in september 2023
Reactie van Regina Somma op 30 sep 2023
Thank you very much for your review, it is very important for us.We hope to meet you again in the future.Best wishes!

10/10 – Uitstekend

janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable rooms, staff was very nice..rooms were very clean and well lit. The pool staff was rude, but other than that , great hotel..front fesk was friendly..
3 nachten verbleven in september 2023
Reactie van Regina Somma op 30 sep 2023
Dear Guest,thank you very much for your review, it is very important for us.We hope to meet you again in the future.Best regards

10/10 – Uitstekend

Bruce

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would give the hotel a 4.5 if I could. The room was clean and quiet and everything worked. The staff was pleasant and helpful. The location was good. The negatives were the beds which we found to be too firm and the breakfast which to us was pretty average.
6 nachten verbleven in september 2023
Reactie van Regina Somma op 28 sep 2023
Dear Guest,we thank you very much for your feedback: your opinion is important for us.Best regards

8/10 – Goed

Vincent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Regina Somma op 28 sep 2023
Dear guest,thank you for your feedback, it is very important for us.Best regards

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service
4 nachten verbleven in september 2023
Reactie van Regina Somma op 31 okt 2023
Dear Guest,thanks a lot for your review, it is very important for us.We hope to meet you again.Arrivederci da Sorrento!

10/10 – Uitstekend

Delphine, mililani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I realy enjoyed the location of the hotel the room wasn’t to much my style but was confortable I never used the pool and I could had done with out it the location was the thing for me
3 nachten verbleven in september 2023
Reactie van Regina Somma op 16 sep 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a helpful lady on reception. I’d had my purse stolen in Rome, so there were complications, she was wonderful. Pool small, but that’s no problem for us, the coolness was what was required. A hugely popular restaurant is opposite
1 nacht verbleven in september 2023
Reactie van Regina Somma op 16 sep 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 – Uitstekend

Louise, Bolton

1 nacht verbleven in september 2023
Reactie van Regina Somma op 1 okt 2023
Dear Customer,Thank you very much for your review: it is very important to us.We hope to see you again soon!Arrivederci da Sorrento!

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location and the building. Loved the roof top bar area. We were disappointed that pool was not accessible as closed at 6pm. Had to pay €3 for pool towel. Also, quad room had 1 good 'king' bed and 2 terrible beds, likely meant for very small children. Had a 'key' safe so did not feel secure. Broken shower head. Great staff, helpful,friendly. I would return!
5 nachten verbleven in augustus 2023
Reactie van Regina Somma op 31 okt 2023
Dear guest,first of all we thank you very much for your review.We are happy you enjoyed your stay in our hotel and we have taken a note of the problems you encountered, to solve them and to improve our services.Best regards

8/10 – Goed

John

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
OK for short stay
Finding hotel made easier by large sign on main road. Well located. Pool area cramped plus charge for towels. Car park charge €30 per night is extortionate and had to leave car key with reception. Changed bathroom towels every day. Breakfast OK.
4 nachten verbleven in september 2023
Reactie van Regina Somma op 16 sep 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had the Italian Ambience and the view was Awesome from room and roof top bar!!The staff was great! I would come back!
3 nachten verbleven in september 2023
Reactie van Regina Somma op 16 sep 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

8/10 – Goed

Agnes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was kept really well. The building itself was old. There was a smell of mold in our room, I’m sure due to its age. I couldn’t get the safe to work to store my passport and valuables. Other than that it was quite charming.
3 nachten verbleven in augustus 2023
Reactie van Regina Somma op 16 sep 2023
Dear Guest,we thank you very much for your review, it is very important for us.We are sorry for the safe, but it was just enough to ask the key at the front desk and it is very easy to make it work.Best regards

10/10 – Uitstekend

Ulla Friis

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Regina Somma op 31 aug 2023
Dear guest,thank you having chosen our hotel. We are happy your stay was up to your expectation.We hope to see you again in the future.

8/10 – Goed

Dennis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
. Hotel was nice and all areas walkable.
3 nachten verbleven in augustus 2023
Reactie van Regina Somma op 28 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Best regards

10/10 – Uitstekend

Art

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
4 nachten verbleven in augustus 2023
Reactie van Regina Somma op 28 aug 2023
Dear Guest,we are very happy your stay in our hotel was up to your expectations.Thank you very much or your review.Best regards

10/10 – Uitstekend

Isabelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Points fort : emplacement, déjeuner, propreté, service , resto , bar , chambre .
7 nachten verbleven in juli 2023
Reactie van Regina Somma op 29 aug 2023
Cher client, merci d'avoir partagé votre expérience. Nous sommes heureux que vous ayez passé un bon séjour. Nous espérons vous compter à nouveau parmi nos invités.

10/10 – Uitstekend

Adrian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast, pool and rooftop patio are all very nice aspects of this property. It was clean and very convenient to walk anywhere we wanted to go. It was perfect for our family of four during our 4 night stay.
4 nachten verbleven in augustus 2023
Reactie van Regina Somma op 27 aug 2023
Dear guest,we thank you very much for your review: it is very important for us.Hoping to see you again here in Sorrento, we send you our best regards

8/10 – Goed

Carla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

8/10 – Goed

Fabian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Location, walking distance to all.
2 nachten verbleven in augustus 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

8/10 – Goed

Charlotte

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
Small but very nice pool area. Excellent view from roof terrace.
5 nachten verbleven in augustus 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 – Uitstekend

Alexander

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely superb experience. Very glad of the pool given the hot weather and lack of reasonably priced sun lounger / beach facilities in the town. Rooftop bar has fantastic views all around. Pleasant and helpful staff, cleaners were great, food options (bed & breakfast) were the best we had of three hotels we stayed at during our holiday to Italy. The restaurant opposite the entrance steps is very reasonably priced and serves fantastic food. It’s so popular people queue up 45 mins before opening time and is highly recommended. It’s close enough to town without being right on top of the marina which is (understandably) more expensive to capitalise on cruise ship passengers. We absolutely loved this place and would stay again in a heartbeat. Very highly recommended!
7 nachten verbleven in juli 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 – Uitstekend

Bhabha

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Francesca at the front desk was very helpful during check in and as well as during our stay, very nice property, good breakfast and easy access to city center and train station.
3 nachten verbleven in augustus 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

6/10 – Redelijk

james

Reisde met familie
Positief: Netheid, personeel en service
We had a quad and it was extremely tight space. The air conditioning was weak.
1 nacht verbleven in juli 2023
Reactie van Regina Somma op 28 aug 2023
Dear guest,we are sorry if something was wrong with your sty in our hotel.We will take inspiration from your reflections to try to improve our services.Best regards

10/10 – Uitstekend

Erica

1 nacht verbleven in juli 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

8/10 – Goed

Jennifer Clare

4 nachten verbleven in juli 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

6/10 – Redelijk

Pedro Eduardo

Positief: Netheid, personeel en service
4 nachten verbleven in juli 2023
Reactie van Regina Somma op 28 aug 2023
Dear guest,we are sorry if something during your stay in our hotel was not up to your expectations, even if we cannot understand what.We hope for you all the best.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Regina Somma op 26 aug 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards