Vind je ideale hotel in El Malpais National Monument

'First off, when we opened the door to this room, the smell of cleaning supplies was so strong we had to leave the door open to let it air out. This is not a hotel but is a motel with outside entrances to the rooms. The outer door did not seal properly. You could see light around the door and the cold air came in. We had to put pillows against the door to keep the cold air out. (photo added) There were also only 2 hinges on the door, making it not the most secure door. (photo added) The...

'Breakfast included until 10 am. Got there 8am, they were already out. Asked them to give us money for breakfast elsewhere. They just said you have to talk to Expedia. Expedia does not talk to customers.'

'De kamer die we in eerste instantie kregen lag midden in de vleugel die werd verbouwd. De geur van nat gips, oplosmiddel en latex was niet te doen! Terug bij de receptie kregen we een andere kamer welke wel goed was, maar dat had de eerste optie moeten zijn bij het uitgeven van de kamers! Ik vind dat je dat niet kunt maken naar de klant om ze midden in een verbouwing weg te zetten! Verder deed de jacuzzi het niet, er werd een werkorder gemaakt maar het is niet gerepareerd in de tijd dat wij er...

'Very poor staff experience. I was charged for hotel damages that I did not do. I was not made aware of charges in a timely or proper manner.'

'Nice stay'

'Was in prima staat de koelkast maakte wel wat herrie en de buren zijn goed verstaanbaar maar veder was het bed comfortabel.'

'The hotel check in and out was easy. The breakfast was fine. The bed was very comfortable. My only minor complaint was the shower floor was dirty when we arrived. I had to clean it with a wash rag. I mentioned this to the front desk when I checked out. Other than that, everything was fine.'

'Nice stay.'

'The A/C was too noisy, and the parking lot is open, so security was my concern.'

'Awesome, classic 66 motel. Pick this place if you want the basics. Management went out of their way to help me out.'