4/10 MĂ©diocre
Andrew W.
4 juin 2025
Les points forts : Propreté
Great house, terrible management team. Be aware, the home across the street is being torn down. For my stay that meant the daily 7 am wake up call of concrete slab being jackhammered out and dropped into a dump truck. For future stays it will mean the sounds associated with the new build. Of more importance is terrible property management company. The AC went out, in response the management team scheduled its repair after my departure was scheduled, and asked me to stay to let the service people in (11 am check out, they set the appointment for 4:30- 5 pm). Writing this, I still find it hard to believe that was what they proposed. Moreover, the locks automatically deactivate your code at 11 am. For me this meant that I had to spend a half hour waiting to get back in for something that was left inside (I would have thought this would be resolved in 5 minutes). Finally, the management team promised calls back to address these concerns, yet they did not call back. It is clear that this management team is there to do nothing more than apologize and try to get the customer off the phone without any action being taken to resolve issues. I would be sure to avoid staying until the owner replaces the property management team.
Andrew W.
Séjour de 4 nuits en mai 2025