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Beoordelingen van Le Mirage Resort and Spa

4 out of 5
Le Mirage Resort and Spa
District Road C27, Sossusvlei area, Sesriem

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 29 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 42 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Eddy, Rotterdam

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Mooi hotel dichtbij Sossusvlei
Prettige ontvangst na een lange rit door de woestijn. De koffers werden naar ruime kamer gedragen. Airco niet sterk genoeg om de ruimte te koelen. Goed bed met klamboe. Douche geeft slechts koud water en er zit veel lucht in de leidingen, waardoor het water schokkend er uit komt. Sundowner terras voor een adembenemende zonsondergang onder genot van een drankje. Het vijfgangen diner is net als het uitgebreide ontbijt inclusief in de kamerprijs. Zwembad is mooi, maar met koud water. Gezien de hoge buitentemperatuur is dat wel prima. Wellness spa biedt diverse massages aan. Auto kan overdekt (uit de zon) worden geparkeerd.

10/10 – Uitstekend

SB

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely amazing, we will definately be back!
I traveled a lot and Le Mirage is really among the best hotels/lodges I ever stayed in. Breakfast, lunch and diner were delicous, the room was very spacious and comfortable, with a stunning view over the desert. The squad tour at the end of the day is very recommandable. The location is just perfect, beautiful and ideally located for a morning/day-trip to Sossusvlei and Deadvlei. Special thanks to Theo, who arranged a beautiful setting for me and my "to-become-wife" whom I proposed to marry me that day :) We both will never forget Le Mirage!

10/10 – Uitstekend

Sophie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super dort, kleine Oase. Gerne wieder
1 nacht verbleven in april 2024

4/10 – Matig

Colin

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Most reviewers will comment about how this lodge is like an Arabian castle and is an oasis in the desert. It is undoubtably very impressive, but it has some shortcomings to be aware of before making a booking. 1. We stayed for 2 nights and there was no hot water in our room. Reception arranged for maintenance to come.and he said the hot water storage is insufficient for all the guests, so if you are late having a shower, or a guest decides to take a leisurely long soak, you get cold water. THIS ISN'T GOOD ENOUGH. We didn't have showers for 2 days, having to boil water in an electric jug and wash at the sink - in a supposedly 5 star hotel. 2. The internet is woeful. There was no signal in our room and in the reception area, where I was told it was best, I clocked it at 2.5 Mbps - barely adequate to open an email. There are no TVs in the rooms, by the way, so bring a book. 3. I am a vegetarian. I advised the hotel of this by email in advance. When I arrived, I completed the registration form dietary field with 'vegetarian'. When I went to the restaurant for dinner, the set menu offered me a choice between beef and pork. Evidently, reception doesn't read the hotel registration form, as the kitchen was unaware I was vegetarian and it caused considerable consternation. To the chef's credit, he put some meals together, but I really felt like I was being a nuisance. So, while this hotel is nice to look at, it really needs to lift its game and I wouldn't stay there again.
2 nachten verbleven in april 2024

8/10 – Goed

Rosa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very beautiful property, an actual castle, no 3! There were the most spectacular sunrises & sunsets, staff were wonderful. The only issue we had was there was no AC at night & the rooms were very hot & with animals nearby we didn’t feel safe opening windows (no screens)…. we couldn’t sleep either night we were there.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

John

Positief: Netheid
Limited pool area space and dining options
2 nachten verbleven in februari 2024

6/10 – Redelijk

tasheer

Reisde met familie
Positief: Voorzieningen
We arrived to unload our own bags from the car while the porters just watched us - not a good start. Nice room, beautiful pool area. We had a third bed, which was like sleeping on a brick. Dinner was a good experience - the chef went out of his way to accommodate us. The highlight of our trip was a visit to Deadvlei, with superb guide, Jason. At over $600 per night the hotel would not allow a late checkout for 2 hours as we wanted a shower after our morning excursion - quite mean-spirited. Loading up the bags was also managed by me - the porters just have no clue. In short, a rather ordinary hotel with very high prices. I would check the many other choices to access Deadvlei.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Achim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Marcia, Hollywood

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic lodge. Excellent cost benefit. Great rooms. Very spacious and comfortable. Very well maintained property. Extremely clean a and cozy. The water hole attracts the animals around the property. Close to the park. Delicious dinner and breakfast. Very friendly staff.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Yoko

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
とてもユニークなデザインでイキゾチック。スタッフも親切で話しかけやすく、お世話になりますた。 バーやレストランも最高。食事がとても美味しかった。ゲームミートの調理の仕方、味付けが最高。 日の出/夕日、そして野生の動物が見れて退屈しません。

8/10 – Goed

Kyoko

2 nachten verbleven in mei 2023

10/10 – Uitstekend

Bharath

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Incredible sunsets, dinner, pool.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Truly a Mirage in the desert
We are very glad to have booked our stay at LeMirage while in the Sossusvlei area. The rooms were very comfortable and clean, the pool a popular welcome after spending the day in the sun, and the service very attentive and friendly. I recommend the 4X4 tour as you will see some wonderful areas accessible only by sand buggy. The food was a bit hit or miss, but appreciate the difficulty of sourcing raw materials in such an isolated area. The drive to the park gate is beautiful, especially just after sunrise and the sky is bathed in sunlight.
2 nachten verbleven in januari 2023

6/10 – Redelijk

Kevin

Couple without car.....Sossusvlei 2 nights
Stunning looking hotel in amazing surroundings..... but thats where the amazement stops. If you're not driving... forget about this place. We were initially quoted $180 USD and later $150 USD by Hotel Reception for return for 2 from Sesriem (all of 21km away). Note: we travelled Windhoek to Sesriem, c400km for $40 USD/pp!!! As such, this hotel is VERY HUNGRY. At the pool we ordered, or at least tried to order.... stuff as basic as toasted sandwich, or an icecream etc only to be told there was none or the icecream was only available at adjoining restaurant building, c200 yards away, and that opens at 6.....after the sun has gone down!!! Sundowners offer nice views, albeit the drinks are extra but no problem there. The evening meal menu is a highlight, good food, well prepared and service at the restaurant is very good. In general, some better management, bit of proper upkeep (relying on views only last so long, a tired building will eventually catch up to owners detriment) and offer some token value and this place could survive. If not..... this place is in danger of being a thing of the past!! The in room brochures etc are all tattered and when asked if there was local taxi firms etc, no response was forthcoming or little assistance in general. In short, we wouldn't stay again..... at half the price...
2 nachten verbleven in september 2022

6/10 – Redelijk

Tristan

Reisde met familie
Positief: Personeel en service
The location has tremendous natural beauty and the property is charming. Landscape views are excellent and the atmosphere peaceful. Since there are already many effusive reviews here, I will cover demerits. The hotel should advise guests on the ruggedness of roads to this location and that the nearby river can flood and stop one's journey. They should also emphasize that cell phone coverage is poor and Wi-Fi is also bad (none in rooms). Staff were very friendly and helpful but management could try harder. Night skies are beautiful but the property is covered with open lighting fixtures ( non-"dark sky") making it harder to enjoy. Our balcony door would not close, the telephone handset cord was broken, the do not disturb placards for the doors fly off in the frequent winds, the bar had no blender, the quad track is severely rutted, making quad drives an uncomfortable experience for some, dinner was mostly excellent but breakfast a bit sad. Room air conditioning cannot keep up with the heat due to leaking windows and doors so sleeping can be uncomfortable. Our housekeeper turned off the AC on one of the hottest days and that is what we returned to after an expedition in the Mirage's vehicle with undisclosed broken AC. Some guests may not thrill to open plan toilets and showers in the rooms which limit privacy or create oversharing... When I think of a "resort" or upscale lodging, I think of freedom from worry and attention to detail - this property did not quite make the grade.
3 nachten verbleven in februari 2022

10/10 – Uitstekend

Daniela

2 nachten verbleven in februari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ho apprezzato la cortesia del personale, la pulizia e la cucina.
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Jocelyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A superb oasis enhanced by friendly service
We stayed for three nights in the Mirage while seeing the local sights around Sossusvlei and Sesriem and found it to be a perfect oasis. The hotel is well-designed to handle the weather and is beautifully decorated. Our room was very spacious and true 5-star comfort, despite the isolated location. We also greatly enjoyed the included generous breakfast and 5-course dinner. However, what really makes this hotel is the wonderful service- the staff are very welcoming and friendly, as well as truly professional and we we're well looked after throughout our stay.
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Struttura bellissima nel deserto. Ottima cucina. Camere bellissime e spaziose. Piscina e SPA con ampia offerta di massaggi. Eravamo in viaggio di nozze e abbiamo soggiornato 2 giorni con grande soddisfazione
2 nachten verbleven in juni 2019

10/10 – Uitstekend

Rolf Joachim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel really is a mirage in the desert. Excellent in almost all aspects, with friendly and helpful staff, exceptional food and an interesting offering of activities. We opted for a late-afternoon quad bike trip (guided and following a well laid-out trail) and were not disappointed. What we were especially grateful for was the effort the chef put into catering for my wife's dietary needs. As a coeliac sufferer she cannot eat any gluten or lactose. However, she had the best cullinary experience in a long time (even I became jealous of the tasty offerings prepared for her, served by the chef in person). And she had no after effects at all, which is always welcome. The spa attached to the hotel is also quite good; we had a back and neck massage. If one wants to find fault, then the lunch needs mentioning. They do offer a light lunch at the bar area. However, we waited for almost an hour for it to be served and then only after threatening to cancel the order. The tasty food did make up for it to some extent, but here the hotel can definitely improve. Otherwise we had an excellent and relaxing time. To be recommended.
2 nachten verbleven in mei 2019

10/10 – Uitstekend

Katrin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A dream!
A jewel in the desert with perfect cuisine, rooms, pool and service. Very friendly staff.
2 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
This is probably your nicest option in the region. The hotel is beautiful and although service was hit and miss (Nice people at reception, not so great at Spa and Tour Guides), this was a beautiful hotel with great scenery. If I had to give ONE suggestion, change your directions on your website and instruct people that a 4WD vehicle is HIGHLY encouraged. This was missing from the site and our drive on our little sedan on the sometimes ROCKY roads was a white knuckle adventure, to say the least.
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay in its own right never mind the excellent access to Sossusvlei.
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique : localisation; vue exceptionnelle et le calme
1 nacht verbleven in februari 2019

10/10 – Uitstekend

Luke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
砂漠の中のオアシス。中には美しいプールがあり別世界。シャワーも温水がきちんと出る上にエアコンもあり、設備も素晴らしい。ゲートの外にあるが、WiFiが弱く、公衆回線もほぼ入らないのが不満点。あとはレストランは日中は暑すぎて入れず、夜間になってもエアコンがないので気温が下がりきらず、夕日が沈む頃はまだ暑い。
1 nacht verbleven in december 2018

10/10 – Uitstekend

Sue-Ann, Vancouver, Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We loved absolutely everything. This place is a complete gem, it was such a pleasant surprise. The staff were delightful, food excellent.
2 nachten verbleven in september 2018

10/10 – Uitstekend

a n d, canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
unique
We choose this hotel for the location to the sussosvlei and they offered tours there. Good tour and guide. Hotel is unique has nice pool area, large rooms very private. good restaurant .
2 nachten verbleven in februari 2018

8/10 – Goed

Manfred, Hannover

Positief: Netheid, staat van de accommodatie en faciliteiten
Guter Standort für den Besuch des Sossusvlei
Wenn man mindestens 2-3 Nächte bleibt kann man die Annehmlichkeiten der ungewöhnlichen Hotelanlagegut nutzen. Große Zimmer mit Balkon, den Poolbereich, den Spa (die Massage war Super!) und das kostenlose Angebot von Kaffee und Kuchen am Nachmittag. Zum Abendessen gab es ein 5-Gang-Menü mit übersichtlichen Portionen, aber sehr ordentlich.
2 nachten verbleven in februari 2018

10/10 – Uitstekend

guy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Le luxe en plein désert
Hôtel exceptionnel Le luxe en plein milieu du désert Excellent service Très bonne table

10/10 – Uitstekend

Thiago

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect place to stay
lovely staff, friendly and really helpful. Bedrooms are huge, super clean and comfortable. The views are amazing and they offer a few tours to see the sunset and to visit the National Park. Highly recommend
1 nacht verbleven in december 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Real life oasis
Le Mirage is a true oasis in the desert. We were so enchanted, that we scrapped our afternoon plans to spend the day relaxing in this beautiful setting. A castle, with private balconies overlooking an incredible landscape. Truly memorable.
1 nacht verbleven in december 2017

6/10 – Redelijk

Geverifieerde reiziger

No hot water
Great location, Accommodation out dated, bedrooms lacked maintenance. No hot water in our room, maintenance told us it was an ongoing problem in room two and three. Food was great.
1 nacht verbleven in november 2017

8/10 – Goed

Prosenjit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great view in the lap of luxury
amazing views, AC should have been better placed / bigger for more cooling, stargazing sessions should be available at night. overall luxurious

10/10 – Uitstekend

GARY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice desert stay
Le Mirage was a beautiful property and a comfortable stay. The service was a bit slow, but they gave it a good try. The location is superb for the nearby desert and it is the nicest property in the area.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima Ort, um von dort aus ins Soussusvlei zu fahren. Großzügige Zimmer, schöne Atmospfäre.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel trés bien dans l"ensemble
Hôtel très bien, personnel très sympathique. L'accueil n'est pas terrible! très froid et pas commercial. Chambre très confortable et calme. Restaurant excellent en soirée.

10/10 – Uitstekend

Pamela, Deux-Montagnes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Oasis in the desert
Moroccan castle style resort was nicer than we elected. Staff were extremely helpful. 5 course served dinner was included with the full board pacakge...a nice change from buffets!

10/10 – Uitstekend

Hans, Schweiz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel in the desert
Close to Sossusvlei, perfect oasis hotel!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
素晴らしいの一言。 料理は通常こういうリゾート地は美味しくないが非常に良かった。 また星空ベッドは一度は寝るべき。周りに何もなく星が最高にきれいであった。