Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 568 avis sur 1013." "
10 – Excellent
568
Note des voyageurs de 8 (Bien), d’après 240 avis sur 1013." "
8 – Bien
240
Note des voyageurs de 6 (Satisfaisant), d’après 102 avis sur 1013." "
6 – Satisfaisant
102
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1013." "
4 – Médiocre
60
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 1013." "
2 – Horrible
43
9,0/10
Propreté
9,0/10
Personnel et service
8,2/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
Christian
Voyage en famille
12 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, right downtown Seattle, and very close to Pike Market. Staff were both pleasant and helpful. We would stay there again. Football and baseball stadiums are a 30 minute walk approximately.
Christian
Séjour de 3 nuits en juillet 2022
Réponse de Irina S le 14 juil. 2022
Thank you for your feedback. We appreciate you choosing to stay with us!
6/10 Satisfaisant
Rene
1 juil. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Je n’ai pas eu la chambre que j’avais réservé
Rene
Séjour de 2 nuits en juin 2022
Réponse de Irina S. le 2 juil. 2022
Dear guest, I am extremely sorry you have not received the room you have reserved. Thank you for brining this to our attention, we will insure in the future that our guest get what they have paid for!
10/10 Excellent
Barbara
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service
Barbara
Séjour de 4 nuits en mai 2024
10/10 Excellent
Armando
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and not to far from pike place market. Also there is a homeless problem in the city but i never seen any around the property when we stayed
Armando
Séjour de 3 nuits en mai 2024
8/10 Bien
Patricia
Voyage en famille
26 mai 2024
Les points forts : Équipements
We enjoyed our stay, staff and services were excellent. However there was no closet rod for hanging up clothes, just hooks at the entrance. The bathroom was large but not functional, lacking counter space and towel bars in inappropriate places.
Patricia
Séjour de 3 nuits en mai 2024
8/10 Bien
Judy
26 mai 2024
Les points forts : Propreté
Judy
Séjour de 3 nuits en mai 2024
10/10 Excellent
Marc R.
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property. Lots of homeless nearby.
Marc R.
Séjour de 1 nuit en mai 2024
8/10 Bien
Kevin, Saint Peters
Voyage en couple
23 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Hilton Motif was a good centrally located hotel that was clean and safe. The only issues that we had was having to ask for towels each day, insufficient water pressure in the shower, lack of an airport shuttle, and insufficient coffee and/or condiments in the room. The hotel staff added towels each day but were usually the incorrect amount. Overall, we had an enjoyable visit to the hotel and would probably stay again.
Kevin
Séjour de 5 nuits en mai 2024
10/10 Excellent
Julie
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the hotel location. We were an easy walk to and from the Westlake train station, Space Needle, and Pike Market.
Julie
Séjour de 2 nuits en mai 2024
2/10 Horrible
Jiyoun
Voyage en famille
20 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was no shampoo in the room(room phone doesn't work) so I told the front desk,but no one was coming so my family used shower jel instead of shampoo.And the next morning I found shampoo in front of my door.I don't know when it came.Guess it's probably past midnight or early in the morning. Also there is the worst hair dryer.It's so dirty and the handle is very sticky.No one wants to touch it.
The wooden door to the bathroom was ridiculous.I tried to close it and it would just open itself so the door don't work in the room.I'll never stay at Hilton Motif Seattle again.
Jiyoun
Séjour de 1 nuit en mai 2024
Réponse de QZ le 21 mai 2024
Hi Jiyoun, thank you for your feedback. We apologize for the issues with the shampoo, phone, hair dryer, and bathroom door. This is not the experience we strive to provide, and we will address these concerns immediately.We appreciate your comments and hope you will give us another chance in the future. We hope to see you back soon.
2/10 Horrible
Carole, Shawnigan Lake
Voyage en groupe
20 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Place was dirty, service was poor and food was mediocre. They brought room service in a paper bag and gave us plastic cutlery. Not up to regular Hilton standards and should not advertise as one. never came and cleaned our room.
Carole
Séjour de 2 nuits en mai 2024
Réponse de QZ le 21 mai 2024
Hi Carole, thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. We are sorry to hear about the cleanliness and service problems you encountered. We have addressed these concerns with our housekeeping and food service teams to ensure that such incidents do not happen again.Please feel free to contact us directly if you would like to discuss your stay further.
10/10 Excellent
Gloria
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All employees were super friendly and helpful in every way!
Gloria
Séjour de 1 nuit en mai 2024
Réponse de QZ le 21 mai 2024
Hi Gloria, thank you for your kind words, we hope you see you again soon!
10/10 Excellent
James, Livingston
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mai 2024
Réponse de QZ le 21 mai 2024
Hi James, thank you for your positive review, we hope you see you again soon!
10/10 Excellent
Belinda
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff are excellent and great customer service.
Room is spacious and clean.
Belinda
Séjour de 1 nuit en mai 2024
Réponse de QZ le 21 mai 2024
Hi Belinda, it is good to hear you are satisfied with your stay at Hilton Motif! We hope you see you again soon.
6/10 Satisfaisant
Sarah
Voyage en groupe
17 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
On the plus side, staff was very friendly. Area was convenient. Room was clean, beds comfortable. BUT...phone did not work in room,repeated attempts were made to correct this. When purchasing from conveience food area we were charged to our room, when we paid for items with credit card - this was corrected. Worst - when Hilton staff called for cab - to be no more expensive than a yellow cab - the driver tried to charge us $60 to travel 1.5. Miles to the train station! This was not acceptable. We paid $15. Which was what we had paid previously. We won't use this hotel in future.
Sarah
Séjour de 1 nuit en mai 2024
10/10 Excellent
Shigeru
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roomy room, clean.
Shigeru
Séjour de 2 nuits en mai 2024
Réponse de QZ le 21 mai 2024
Dear guest, thank you for your positive review, we hope you enjoy your stay and will come back soon!
10/10 Excellent
Russell Wayne, Seattle
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Took a bad fall getting out of the shower/bathtub. Non-slip stickers in the tub would be a good idea.
Russell Wayne
Séjour de 3 nuits en mai 2024
Réponse de QZ le 21 mai 2024
Thank you Russell for your review and recommendations, our housekeeping team is going to address the problem appropriately. We hope you had a wonderful stay with us.
8/10 Bien
JOSHUA
Voyage en famille
14 mai 2024
Les points forts : Propreté et personnel et service
There should be complimentary water.
JOSHUA
Séjour de 2 nuits en mai 2024
Réponse de QZ le 21 mai 2024
Hi Joshua, thank you for your positive review. We offer Hilton Honors member with 2 bottles of water per day. Registration is free. We hope you see you again soon!
10/10 Excellent
Harold
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very satisfied
Harold
Séjour de 1 nuit en mai 2024
Réponse de QZ le 21 mai 2024
Thank you Harold for your kind words!
10/10 Excellent
Alexandria
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice stay at the Motif, the parking garage is a little frustrating though. Our room keys were supposed to allow us to leave/enter without a fee but would never work, had to call the front desk everytime but they were happy to help.
Alexandria
Séjour de 1 nuit en mai 2024
Réponse de QZ le 21 mai 2024
Thank you Alexandria, we are happy to hear you had a wonderful stay with us!
4/10 Médiocre
Cheryl
Voyage d’affaires
11 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The waitress was friendly and good. The front desk staff were pretty good.
The air conditioning did not work.
The outdoor dining area was dirty.
The parking was $77- ridiculous- i parked elsewhere.
There is no spa.
There was an additional fee tacked on.
The room itself was fine, clean, with good towels. But nothing fancy for the price.
Cheryl
Séjour de 1 nuit en mai 2024
Réponse de QZ le 13 mai 2024
Hi Cheryl, thanks for sharing your experience with us. We're glad you found our staff friendly. We are so sorry for the issues you encountered with the air conditioning and cleanliness of the outdoor dining area. Your feedback has been passed on to our teams for immediate attention.We understand your concern about the parking fee. Our rate aligns with the downtown market standard, and it has in-and-out access, complemented by 24-hour security guard presence for added peace of mind.Your feedback helps us improve, and we hope to provide a better experience next time.
10/10 Excellent
Denise
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel. Everyone was accommodating
Denise
Séjour de 1 nuit en mai 2024
Réponse de QZ le 21 mai 2024
Hi Denise, thank you for your positive review, we hope you see you again soon!
10/10 Excellent
Kristofer, Port Coquitlam
Voyage en groupe
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kyler deserves a raise! 10/10 customer service and is my new favourite person.
Kristofer
Séjour de 1 nuit en avril 2024
Réponse de QZ le 21 mai 2024
Thank you Kristofer, we hope you enjoy your stay!
10/10 Excellent
Matthew
Voyage en groupe
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location for a night in Seattle.
Matthew
Séjour de 1 nuit en mai 2024
Réponse de QZ le 7 mai 2024
Thank you for your kind words Matthew! We hope you see you soon.
6/10 Satisfaisant
Elina
6 mai 2024
Elina
Séjour de 1 nuit en mai 2024
10/10 Excellent
Dorothy
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and easy walk to Pike Place
Dorothy
Séjour de 1 nuit en mai 2024
Réponse de QZ le 7 mai 2024
Thank you for your positive words Dorothy! We hope to welcome you back soon.
10/10 Excellent
Alan James
5 mai 2024
Alan James
Séjour de 7 nuits en avril 2024
10/10 Excellent
Adam
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Adam
Séjour de 1 nuit en mai 2024
Réponse de QZ le 7 mai 2024
Thank you Adam, we hope to see you soon!
8/10 Bien
Carlos
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Carlos
Séjour de 4 nuits en avril 2024
Réponse de QZ le 7 mai 2024
Thank you, Carlos, on your kind words about our convenience location! We hope you enjoy your stay.
8/10 Bien
Misty
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Was able to walk to most places and attractions. Only con would be the showers that looked really worn down and dingy. Great staff and spacious rooms.
Misty
Séjour de 2 nuits en avril 2024
Réponse de QZ le 7 mai 2024
Thank you, Misty, for your kind words! We already passed your comment to the Housekeeping and the Engineering team, they will take care of it for future clients. We hope you see you soon!
6/10 Satisfaisant
Michelle
Voyage en couple
27 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Arrived at 4:00 for check in and there was a lot of confusion on if there was a room ready for us. It took 3 staff members to clear it up and get us checked in for our reserved room. It was frustrating to have a reservation and then be told that it was potentially not ready. Everything is additional fees. $70.00 to use onsite parking garage.
Michelle
Séjour de 1 nuit en avril 2024
Réponse de QZ le 21 mai 2024
Hi Michelle, we apologize for the confusion during check-in and any inconvenience caused. Your feedback is noted, and we'll strive to improve our process. We appreciate your patience and hope you enjoyed your stay otherwise.
10/10 Excellent
Christie
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christie
Séjour de 1 nuit en avril 2024
Réponse de QZ le 21 mai 2024
Hi Christie, thank you for your positive review, we hope you see you again soon!
10/10 Excellent
Rachel
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rachel
Séjour de 2 nuits en avril 2024
Réponse de QZ le 21 mai 2024
Hi Rachel, thank you for your positive review, we hope you see you again soon!
4/10 Médiocre
Ålli6
Voyage en groupe, Voyage en couple
21 avr. 2024
Les points forts : Équipements
Les points faibles : Infrastructures et conditions de l’hébergement
This hotel is overpriced for what it is most things were broken and pur room was still dirty and not completely clean when we check in and they also have a bunch of other fees they dont mention until you are there.
Ålli6
Séjour de 3 nuits en avril 2024
Réponse de QZ le 22 avr. 2024
Hi Alli6, we truly appreciate your feedback. I'm sorry to hear about the maintenance and cleanliness issues you encountered in your room. Please know that this is not reflective of our usual standards, and we take your comments seriously. Our team is dedicated to promptly addressing any maintenance issues and ensuring that every room is thoroughly cleaned and prepared for our guests' arrival.We strive to ensure that all fees, including destination fees, are clearly communicated to guests during the booking process. Your feedback is valuable, and we will review our procedures to ensure that this information is more prominently displayed on all booking platforms.If there's anything else you'd like to share or if there's anything we can do to make this right, please don't hesitate to reach out to us directly. Thank you and safe travel.
8/10 Bien
Richard, Newburgh
20 avr. 2024
Richard
Séjour de 2 nuits en avril 2024
Réponse de QZ le 21 mai 2024
Hello Richard, thanks for the review. We hope you enjoyed your stay with us and welcome you back for another stay soon!
6/10 Satisfaisant
Tiffany
Voyage en groupe
20 avr. 2024
Les points forts : Personnel et service
Near to Pike Market however, you are walking thru areas of open drug use to get there.
Tiffany
Séjour de 4 nuits en avril 2024
Réponse de QZ le 22 avr. 2024
Hi Tiffany, I appreciate your concern and want to assure you that the safety and well-being of our guests are our top priorities. We take security very seriously, and our 24/7 security team is dedicated to maintaining a safe environment for all guests. Additionally, we are actively collaborating with local authorities to address any issues that may arise in the surrounding area. Your feedback is invaluable as we continue to enhance our efforts to ensure a positive experience for everyone who stays with us. Thank you for bringing this to our attention.
10/10 Excellent
Albert
19 avr. 2024
Albert
Séjour de 3 nuits en avril 2024
Réponse de QZ le 21 mai 2024
Hi Albert, thank you for your positive review, we hope you see you again soon!
4/10 Médiocre
Dorna
17 avr. 2024
Les points faibles : Équipements
Cold room, poor room service
Dorna
Séjour de 4 nuits en avril 2024
4/10 Médiocre
David
16 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
2/10 Horrible
Jennifer, Orange Park
Voyage en famille
16 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Send message for details.
Jennifer
Séjour de 3 nuits en avril 2024
10/10 Excellent
Ramses
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is great, the only downside is the cost of parking. It would be great if parking was included in the overall cost. The area around this hotel is very dirty as it is close to Pike place.
Ramses
Séjour de 1 nuit en avril 2024
Réponse de QZ le 21 mai 2024
Hi Ramses, thank you for your positive review. Our parking fee aligns with the downtown market, and we offer guests with in-n-out privilege with 24/7 security onsite. we hope you see you again soon!
10/10 Excellent
Ruben
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was perfect!
Ruben
Séjour de 2 nuits en mars 2024
Réponse de QZ le 8 avr. 2024
Thank you for your kind words Ruben! We hope you will come back and stay with us again.
4/10 Médiocre
Secil, Berlin
4 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Secil
Séjour de 13 nuits en mars 2024
Réponse de QZ le 5 avr. 2024
Hi Secil, Thank you for your feedback. We apologize for any cleanliness and facility issues you encountered. Your comments will be addressed promptly to improve our guests' experiences. We hope to welcome you back soon for a better stay.
10/10 Excellent
Brittany
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brittany
Séjour de 4 nuits en mars 2024
Réponse de QZ le 17 avr. 2024
Thank you for your review Brittany, travel safe!
10/10 Excellent
Carlos Alberto
3 avr. 2024
Carlos Alberto
Séjour de 2 nuits en mars 2024
Réponse de QZ le 21 mai 2024
Hi Carlos, thank you for your positive review, we hope you see you again soon!
8/10 Bien
Kevin
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had trouble accessing the services that the hotel provided. It was shown on TV but I couldn’t access them
Kevin
Séjour de 3 nuits en mars 2024
Réponse de QZ le 2 avr. 2024
Hi Kevin, thank you for your review and feedback. We apologize for any inconvenience you experienced in accessing the services provided by our hotel. We will investigate the issue with our TV system to ensure that all advertised services are easily accessible to our guests. We hope to have the opportunity to welcome you back and provide a seamless stay in the future.
10/10 Excellent
Masahito
Voyage d’affaires
1 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Convenient and great staff at check in that are hospitable
Masahito
Séjour de 3 nuits en mars 2024
Réponse de QZ le 2 avr. 2024
Hi Masahito, thank you for your positive feedback regarding our convenient location and the hospitality of our staff during your check-in experience. We are delighted to hear that you found our team to be accommodating and welcoming. Your kind words serve as motivation for us to continue providing excellent service to all our guests. We look forward to welcoming you back for another pleasant stay in the future.
10/10 Excellent
Mitch
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location.
Mitch
Séjour de 1 nuit en mars 2024
Réponse de QZ le 2 avr. 2024
Hi Mitch, thanks for the positive feedback. We welcome you back for another great stay with us.
10/10 Excellent
Wen-Chi
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simple and clean, but the lighting in the room is too dark.
Wen-Chi
Séjour de 3 nuits en mars 2024
Réponse de QZ le 2 avr. 2024
Hi Wen-Chi, thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be simple and clean. However, we apologize for any inconvenience caused by the lighting. We'll take your comments into consideration when there is a renovation project in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.
10/10 Excellent
Cristal
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a nice quiet stay
Cristal
Séjour de 1 nuit en mars 2024
Réponse de QZ le 2 avr. 2024
Hi Cristal, we are so glad that you like our property. We hope to welcome you back for another wonderful stay experience in the future.