The home is in a great location and is very spacious. When we arrived with our two kids (ages 8 and 12) we tried connecting to the internet. After several attempts, we were able to connect, but were redirected to a page indicating that service had been suspended due to being behind on payments. Tried contacting Vacasa that evening, but received no response from text or phone. The following morning, I had several text messages back and forth and requested to speak to management. A supervisor called and said that WiFi was the homeowner's responsibility. We were out at the time and I did not have time to argue with this unhelpful company representative. Later that day, I called again and the Vacasa representative had local management contact me. We were able to pay the bill online, but service was not restored immediately. It takes up to 24 hours. The local representative was helpful. We had family and friends over for dinner that evening, with no TV or internet. I would be careful renting properties from Vacasa and do not expect a lot of help from their management team. They should be more responsive to customers. Also, the carpet in the bedrooms needs to be cleaned. There were several unsightly stains in the master bedroom carpet.