Appartementen in Santa Cruz La Laguna

'The place was perfect for our group of six—beautiful garden, wonderful views, and nice kitchen. Alfonso, the groundskeeper, was extremely helpful and responsive. We would absolutely recommend staying in this place!'

'Todo bien la estadia gracias'

'Overall extremely poor. Construction littered the property, loud bangs and tools served as an alarm clock at 6am until the afternoon. Check in took long as the Vrbo listing address takes you very far from where the house actually is and communication proved to be difficult as well. Also lack of direction with garbage leading to a strong odor'

'I booked the Dubai Room mid March for 2 nights. I got there and the room smelled strongly of mildue and was very moist. Water was pouring in through the door because it is not designed correctly when it rains. The staff was accommodating and moved me to the New York room which was a 10/10. I do not recommend booking the Dubai suite but other rooms are a must. Manager is super nice and he acknowledged the issue. Front desk lady was somewhat passive aggressive about it she tried to deny the...

'Do not know where to start. WE PREPAID when we registered, but the owner said we needed to make another full. There were only two plates, no cutting knives, the glasses had sticky goo all over them, the stove did not work, there was no drinking water available. The couch is a very very old futon that looks like it has been picked off the street. The front door knob came off the second time we used it (it was loose and was about to fall off when we arrived). The owner tried to make us pay for the...

'If you’re going to be charging US dollars the room needs to reflect the price. The room itself needs to be updated a lot. It looks like they just do what they have to do to keep it running. The Carpet needed to be replaced 10 years ago. The condo seems rundown. No ac, and it gets humid at night as the Windows barely opened a tiny bit and there is no AC. You can’t leave the back door windows open cause all the bugs will come in. The communication is terrible. Good luck, someone helping you. The...